We were referred to Jay and his team by our neighbours, who had used him through the Reno Coach service to completely redo their kitchen. It looked amazing and so when we decided to do the same thing to our master bathroom, we reached out to him to get a quote. He came in at a very reasonable price for the work compared to the other quotes we received and was very up front and honest during the initial quote when we asked about his opinion on our designs and ideas. The clincher was that his timeline would only be 7 days from demo to completion. We set a date, he came over to confirm all the finishes a few days before construction started, reviewed the very clear schedule in the contract and was very clear on what we needed to provide in terms of materials and when for the work to be done. It was detailed and organized and meant there were no surprises with the budget and no real deviation from the timeline.
Construction went smoothly, the Monday his crew started they were there promptly at the 9am start he promised and there until about 7:30 at night. They did this every day without fail, Jay even provided a lock box on a few nights when we had to be out early so his guys could lock up without us. His crew was very polite and we thought they did an excellent job to keep things clean, despite the mess cutting tile, sanding drywall and demolishing an entire bathroom can make. Jay's brother led things on site and was very attentive in making sure every design element was confirmed with us before it went in. We had a few small delays due to some defective faucets (not their fault) and the shower glass taking a few days longer than expected but they needed only half a day the next week to come back and put the finishing touches on. We ended up with an amazing glassed-in shower with marble tile floor, double vanity and slate floor tiles. It looks great and we are very happy we chose Jay and his team and we'll happily use them again!