The Reno Coach

Renovation Advisors
1 Yonge Street #1801 Toronto ON M5E 1W7
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Best of 2017 winner 7 timesBest of 2017winner 7 times

Reviews for The Reno Coach

Average customer rating:
10 10 (103 reviews)

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stew_wong in Toronto
stew_wong in Toronto
3 reviews Toronto, ON
10/10

3 level extension and interior gut

The scope of our project was extensive, requiring us to move out for 6 months (March 2018 - Sept 2018). We live in east end Toronto, (Coxwell/Danforth area), our home is semi-detached and approx 80 years old. Work completed: basement lowering 3 story extension out the back, main and second floor remodeling.

We connected with Reiner very early on, knowing we had no basis of knowledge to move such a huge project on our own. We are so glad we did. His network of designers, contractors and architects were all excellent and worked well together. Reiner was also essential to getting us through the committee of adjustments in conjunction with our design architect. He further connected us to our underpinner, designer, and general contractor. All were excellent. Reiner was also very helpful in moving issues along and providing advice/options. He was careful to be impartial when it came to selecting vendors - he presented us with options and left the choice to us. He also assisted reviewed contracts, making helpful suggestions as needed.

Overall, we would highly recommend Reiner. Our reno was smooth and delivered on time. The end result is something my family and I benefit from every single day. Thank you Reiner!

2 of 2 people found this review helpful.
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Company Response

Hi Stew and Erin, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Dave in Toronto
Dave in Toronto
2 reviews Toronto, ON
9/10

major house renovation

We did a major, year long renovation to our home in the Beaches. Reiner handled obtaining bids, helped with choosing contractors and then did a great job in making sure things went well throughout the renovation. He is extremely knowledgeable and we are very happy to have had him assisting with this renovation.

2 of 2 people found this review helpful.
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Company Response

Hi Dave, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Janet and Peter of East York
Janet and Peter of East York
3 reviews Toronto, ON
10/10

Kitchen Renovation and Garage new build

We have no hesitation in recommending The Reno Coach.
Having undergone previous projects/renovations where we were unhappy with contractors and results, led us to enlist Reiner's help. From the initial obtaining of permits (and subsequent COA process), to the completion of our projects, Reiner connected us with the best people and was involved as little or as much as we needed him to be.
Reiner's guidance and expertise and contacts proved invaluable and well worth the investment. It was a pleasure working with him.

2 of 2 people found this review helpful.
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Company Response

Hi Janet and Peter, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Ed downtown
Ed downtown
8 reviews Toronto, ON
10/10

Front of house reno

Reiner was very helpful with our reno. Even though our reno was considered relatively small compared to the work that Reiner typically does, he was instrumental in getting Committee of Adjustment approval and hiring the right contractor for the job. Would use him again!!

2 of 2 people found this review helpful.
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Company Response

Hi Ed, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Marina in Newmarket
Marina in Newmarket
3 reviews Toronto, ON
10/10

The Reno Coach Kept Us Out of Trouble!

We really enjoyed working with the Reno Coach and diverted many potential disasters for doing so. They fully understand the infrastructure of obtaining permits, handling Committee of Adjustment cases and choosing the right contractor for your job. It may feel like an extra expense, but your investment will save you much more money in the long run!

2 of 2 people found this review helpful.
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Company Response

Hi Marina, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Lisa in Toronto
Lisa in Toronto
2 reviews Toronto, ON
10/10

Kitchen and Bath Renovations

We are grateful for the services of Reno Coach! We were guided and coached through our kitchen and two bathroom renovations from start to finish. The end result exceeded our imagination. We especially appreciated how this project was completed within the time frame given. We value Reiner’s knowledge of the industry; his expertise of what and how things are to be done properly and his experience of seeing many projects.

1 of 1 people found this review helpful.
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Company Response

Hi Lisa, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Bernadette in Toronto
Bernadette in Toronto
3 reviews Toronto, ON
10/10

House Renovation

Amazing Experience!
We were originally hesitant about doing a renovation because we had heard of many bad experiences by friends and acquaintances. We are thrilled to report that not only was our renovation a success in terms of the outcome, but it was a surprisingly positive experience. The Reno Coach was instrumental in helping us throughout the entire experience. This included helping us get drawings, obtain permits, find and select our contractor (who was fabulous too). The Reno Coach was our partner all the way to the end of the reno, ensuring we were happy with the process and outcome. We are very happy customers, and highly recommend the Reno Coach!

2 of 2 people found this review helpful.
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Company Response

Hi Bernadette, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Rob McCready from Toronto
Rob McCready from Toronto
2 reviews Toronto, ON
10/10

Complete Gut & Underpin in Midtown

We'd been living in our 1920's-built house for 15 years, with all of the associated problems: no insulation in the exterior walls, not-even-6-foot-high basement ceiling, no weeping tile, and so on. We decided it was finally time to fix the place up properly, and we were very lucky to find The Reno Coach on Homestars.

Reiner helped us from the start, when we weren't even sure exactly what we wanted to do, all the way through to the end. He guided us through getting prices for options, setting the scope of the project, putting bids out to contractors, selecting the one we wanted to work with, and then keeping things on the rails through to the end. We were on time, and we were on budget, and everyone I've spoken to about that can hardly believe it's possible.

I've already recommended him dozens of people asking about our reno. The thing that blows their minds most? You can get a contract where your contractor pays you $100/day if they're late finishing! Yes, it can happen, if you get yourself a Reno Coach. So do that.

3 of 3 people found this review helpful.
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Company Response

Hi Rob, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Hard Loft in Toronto
Hard Loft in Toronto
3 reviews Toronto, ON
10/10

Made The Reno Process Pretty Stress Free

We originally hired The Reno Coach to help us sort through some complicated HVAC and plumbing plans. We live in a an unusual hard loft space. He was quick to get people in but we let the planning process lag and ultimately decided it would be far too costly with little upside on the ultimate value of our home. So we ultimately did a 180 turn one week before heading out of town for a two month span and decided to do more practical renos - upgrading our stairs to solid oak with industrial glass railings, adding some modern storage space to a very high ceiling room, upgrading some flooring etc. In just a few days he was on it, connected me with the right reliable trades people and we had a plan in motion. He helped supervise the reno while we were away, staying in contact and sorting out design plans via email. He also inspected the work regularly before releasing payments to anyone and always kept us informed. While our trades people were great anyways, we wouldn't have connected with then without him - he only connects you with good people. In fact he even restricted certain installations to very specific employees - as he knows who does certain things the best. No reno is without stress and in the beginning you may wonder what value The Reno Coach can add, but I assure you when you are in the middle of it you will be thankful you have him involved and at the end you will have no doubts about the value add. I would absolutely hire The Reno Coach again. On a side note he is also quite helpful even during your initial reno planning stage - he's been in the business for a long time and is quite up to date on more recent technologies and often has ideas for things you may not have even considered. I think one of the other challenges is being comfortable with any trades person quote you get - how do you know if it's reasonable? He does and can give you comfort so you don't feel like you getting taken advantage of or alternatively cutting costs so close to the line that quality will suffer. Finally - once completed his followup to ensure our satisfaction was fantastic. He'll come by to look at even the smallest concerns and then do the followup with the trades person for you - so you never have to get into any heated discussions about workmanship or quality.

2 of 2 people found this review helpful.
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Company Response

Hi Grace, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Jesslyn
Jesslyn
2 reviews Toronto, ON
10/10

Representative at the Committee of Adjustments

In the fall of 2017, Reiner led us through the process of applying for zoning review and variance approval for the construction of a new home on our property. From the beginning, he demonstrated his expertise and experience in bringing together the right stakeholders from his network of professionals to efficiently put together the required application documents. Hiring Reno Coach turned out to be the best decision as we navigated challenging feedback from neighbours in what became a less than straightforward Committee of Adjustment meeting. This was a big shock to us as we had very positive relationships with our neighbours for years, and had been open and transparent in our plans to request reasonable variances as well as confirmed support of the majority of neighbours. We learned the hard way that you can never predict how people are going to react. Having anticipated this possibility, Reiner provided us with recommendations to manage the relationship with our neighbours and the city process, including making use of a pilot arbitration process. He worked directly with the architect to make the appropriate variances to suit our needs while anticipating what the Committee would be comfortable with approving. At the meeting, he represented our views clearly, respectfully and directly while putting forth our best effort to address the concerns of our neighbours. We felt very grateful to have his knowledge and guidance, and the meeting went flawlessly resulting in us having all of our requested variances approved. We know that if we had not used his services we would have been lost in the city process, and had to deal with months of delay to negotiate and navigate.

1 of 1 people found this review helpful.
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Company Response

Hi Jeslyn, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. This was one of the most dificult Coa meetings we ever had, but in the end we got the approval for You. Thanks and take great care!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Reno Coach

When it comes to home renovations, what you don't know really can hurt you. TM That's because successful renovations aren't as easy as they seem. Far from it. Behind what looks like a simple process lurks the potential for very expensive, very frustrating lessons. In fact, it's more than just ...
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