I haven't required their service for a number of years, but recently I needed them for a spring that snapped and they were over next day and their technician Jeff, repaired it with military precision. He also replced a broken overhead unit, with one I had in the shed for many years (gift from my father-in-law) and happened to be the same type, in no time at all. They are simply the Best at what they do!! Keep up the great work!!