Cherry & Clark Roofing Company Ltd

Roofing
4025 Sladeview Crescent, Unit #2 Toronto ON L5L 5Y1
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Reviews for Cherry & Clark Roofing Company Ltd

Average customer rating:
9.3 10 (115 reviews)

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Anne Forward from Oakville
Anne Forward from Oakville
2 reviews Oakville, ON
10/10

roof replacement

Estimates were done quickly and were very comprehensive about work to be done, warranty etc. The installers caused very little disruption to our day, and were done on time. Before leaving each day the installers cleaned thoroughly both the front and back yards, which included sweeping for nails, and cleaning off the back deck and patio table for debris from the roof, including fine particles that fall from the roof. Thanks very much.

1 of 1 people found this review helpful.
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Company Response

Thank you Anne for your review

Michael & Maria (GTA) in Mississauga
Michael & Maria (GTA) in Mississauga
1 review Mississauga, ON
10/10

Roof Replacement

The windstorm that battered Southern Ontario in early May of 2018 left us with some missing shingles and the rest of them up and waving at us. The entire roof needed replacing. We were fortunate that a neighbour quickly recommended Cherry and Clark because she was pleased with the the roof replacement they had done for her 2 years ago. I had phoned a large number of roofers hoping to have our roof checked, estimates given, and work done. All of them had answering machines and not one of them ever returned my call.

In contrast, Cherry and Clark actually had a person answering the phone and she immediately arranged to have someone come out to check our roof and give us their estimate. Even though, because of the demand (they had over 650 calls in the few days after the storm), we had to wait a few weeks, it was a tremendous relief to know our roof would be taken care of. Their representative came out as soon as possible and arrangements were made to have the work done. Not only did he check the roof, he made it waterproof for us so we had no worries while we waited. By June 4th, we had a lovely new roof with fibreglass shingles and a 40-year warranty!

We highly recommend Cherry and Clark!

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Company Response

Thank you for the wonderful review please contact us if you need any service

Julie in Oakville
Julie in Oakville
1 review Oakville, ON
10/10

New Roof : Outstanding Service!

We are very happy with the service we received from Cherry and Clark roofing from beginning to end! The estimator Steve came out and was very knowledgaeable and professional. The production manager and site supervisor Chris and Manuel were super organized. The roofers were extremely tidy. And Renelle at head office was also very helpful and friendly!
I would highly recommend Cherry and Clark to my neighbours, family and friends! Thank you!

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Company Response

Thank you for your review if you require any service please contact us

Goran in Oakville
Goran in Oakville
1 review Mississauga, ON
10/10

Roofing

Dave and his crew were great and I would recommend them to anyone in need of a new roof. Everything that was promised was delivered. professional honest and dedicated. great job guys. We really enjoyed working with you!

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Company Response

Thank you for your review if you require any service please contact us

Terry in Brampton
Terry in Brampton
2 reviews Brampton, ON
10/10

New roof - happy customer

We had Cherry & Clark do our detached garage roof a couple of years ago so when recent winds took off a number of shingles on our aging roof they were our first call. Even though it was a super busy time for them their estimator was able to quote within two days of our calling them and provided a comprehensive estimate at a reasonable price. A little more than a week after signing the roofing team arrived. What an excellent crew. The guys put protection in place, worked tirelessly throughout the day and finished the job by 6pm. Their work was impeccable and their clean up thorough. You can't go wrong hiring Cherry & Clark.

1 of 1 people found this review helpful.
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Company Response

Thank you Terry for the review

Unhappy customer in Oakville in Oakville
Unhappy customer in Oakville in Oakville
1 review Oakville, ON
1/10

Poor Workmanship

In 2008 We hired Home Depot located at Winston Churchill and Dundas in Oakville to replace our roof. Home Depot sub-contracted the job to Cherry and Clark. The new BP shingles with a 40 year warranty were installed in August 2008. Ever since the new roof was installed we had nothing but problems, every time there is hi wind we worry sick about the shingles flying off the roof like tissue paper. Houses immediately located next to us were are all fine with no problem/damage but only our house. Our original roof installed by the builder was much more secured compared to the one done by Cherry and Clark. The workmanship is totally substandard.
We had called Cherry & Clark and Home depot in the initial first, second and third year to come back to fix the problem and had to paid for the repair of their substandard work when the year warranty expired. We finally gave up and called other independent contractors to come do the job. However, the nightmare continues with no end in sight. With the high wind of this past Friday, three huge sections of the roof was gone. I will not recommend this company to anyone. We are not critical people, however, by sharing our bad experience hopefully will spare someone else of the same grieves that we went through.

It is typical of this company to deny their responsibility based on our past dealing with this unethical company. We have all the paper work to show who did the work even though Home depot was the one we placed our order with. It is common knowledge that all Home depot and Rona type of stores contract out their work to local contractor and do not have their own crew to send to the job site. Please do not try to fool anyone.

1 of 2 people found this review helpful.
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Company Response

Cherry and Clark was not contracted or subcontracted to do this project. Please review the proper company which I believe is Home Depot.

Ingrid in Toronto
Ingrid in Toronto
1 review Toronto, ON
10/10

Excellence in Customer Service

I would like to commend Chris Pearce on what I must say is the most outstanding customer support I have received in any business over the years.

Chris supported and guided me through a challenge in a roof installation that was 14 years old. He was able to provide me support to find solutions and engaged his team for a first class response.

The entire team was professional and respectful. I would recommend Cherry & Clarke for any project.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words Ingrid. Much appreciated!

didcocknigel in Toronto
didcocknigel in Toronto
1 review Toronto, ON
10/10

Roof replacement

Zale made all the difference, after visiting us over 7 years ago to quote us on a roof replacement we didn't have the funds to go ahead.
He graciously returned and re quoted without hesitation. His guidance and assurance was nothing more than outstanding. A complicated roof where he walked us through every step of the project
1st class service and the talented crew executed the project well under difficult conditions.
Lets hope we do not have any issues but I'm sure Cherry Clark will deliver the same professional service that we received from Zale since day One.
Bravo excellent customer service and follow up by all

1 of 1 people found this review helpful.
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Company Response

Thank you for your review!

Elaine in Mississauga
Elaine in Mississauga
2 reviews Markham, ON
10/10

Emergency roof patch and and roof replacement

A belated thank you to Cherry and Clark for their outstanding efforts to keep our home safe and dry. Earlier this year (February, 2017) during some winter rains, the roof leaked into our main hallway. We called a number of companies to quote the roof repair but chose Cherry and Clark because they came out promptly to do an emergency patch before the next anticipated rain storm.

A week later, a full crew came by and removed and replaced out entire roof, upgraded the waterproofing membrane and completed the work with a minimum of disruption and did a very clean job in difficult weather conditions. The proof was the new roof stood up well to the heavy rains earlier this year. We highly recommend this company and our son chose to use them to replace their complicated roof on a challenging heritage home.

1 of 1 people found this review helpful.
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Company Response

Thank you very much Elaine

Ed in King
Ed in King
1 review Mississauga, ON
10/10

Home Roof Replacement, 2,800 square foot roof.

Feel 100% satisfied with this company, the products used and installation was top knotch. They didn't take any short cuts or cut corners. The crew was excellent, hard working​ guys, very polite, professional, and friendly.

1 of 1 people found this review helpful.
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Company Response

Thanks for the feedback Ed. It was a pleasure dealing with you.
Kind Regards.
Chris Pearce
Production Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cherry & Clark Roofing Company Ltd

Established Toronto Roofers since 1972, Cherry & Clark Roofing Company provides new roof installations, roof repairs and flat roof services for residential roofing & commercial roofing clients in Toronto, North York, Vaughan, Newmarket, Pickering and the surrounding areas.

Cherry & Clark Roofing: Since 1972, A Better Roof...from a Better Roofing Company!

PHONE: 1-800-461-4435 / 905-403-9128

CATEGORIES
Roofing
SERVICES
New Roof installation, roof repairs, flat roofing, residential and commercial roofing, including shingling in ashphalt, cedar, metal, and slate. ** Flat roofing. ** Roof maintenance and emergency repairs. ** Insurance repairs: repairs, reports from our highly responsive service team. ** Custom copper metalwork - for specialty flashing, ornamentation, eavestroughs, bay windows. ** Siding. ** Eavestroughs. ** Eavestrough Cleaning. ** Windows. ** Insulation. ** Ice & Snow Removal. ** Shutters. ** Skylights. ** Sun tunnels, & more...
WEBSITE
http://www.cherryandclarkroofing.ca
YEAR ESTABLISHED
1972
NUMBER OF EMPLOYEES
0
RETURN POLICY
N/A
PAYMENT METHOD
Cheque/Cash, Visa/MasterCard.
LICENSES
Toronto #: T85-3474353.Mississauga #: 2009008277BR.Oakville #: 09108266.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
WORKMANSHIP - Pitch roof: 10 yrs, Flat roof: 5 yrs, Aluminum: 5 yrs(Product warranties are mailed)
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