This is the second time we have used this company. The first time was a relatively simple furnace and hot water tank change out . The second time was a whole furnace and duct work install and all new plumbing in an older home. Both times, they showed up when they said they would, did a great job and cleaned up afterward as well. I would use them again.
We got you covered.
We had a quote promptly. Work was completed after a delay due to illness with the installers and the job appears to have been done well. The installers were on time and left the job site clean. We would recomend them.
Thank you for the kind review, We're happy that you're satisfied with our team. It's our goal to install confidence to all our customers with their heating and cooling needs.
Residential Operations Manager
Although we are happy with the actual windows (so far), we were very disappointed in their salesperson. As anyone who works in construction or renovates, there is a time line that needs to be followed fairly closely. We were quoted a date for these windows to be ready in 3 weeks. When we called for pick up the salesman told us they were not ready but he would check and call us back. We called back 3 times because he never called back. The salesman kept saying he would try to move up the completion date and then finally did not respond to calls. It was finally the receptionist(?) who told us when the windows would be completed. They were supposed to be completed Oct4th but were not finished until Oct 21st. There would have been absolutely no issue if the salesman had have just given us a realistic date and then had actually followed up like he said he would. This issue should not have been pushed onto someone else when he was the one that gave us a misleading date.
We are a busy campground and have been using these people for years. We have never had a problem with them, they are always on time and pleasant to work with. Martin has helped us with other "water" related issues over the years as well. Could not be more helpful
We are a very busy campground, so when we had an underground power line fail, we needed it fixed very quickly. The person from Fortis told us they use this company a lot and he made arrangements for them for come to our property the next morning. They showed up promptly at 9 am, very friendly and reassuring that they would have it fixed quickly. Every one worked well together and they had us up at running by 1 pm. The guys all had a good sense of humour too, which always helps in a situation like this. Thanks everyone at TC.
Kevin returned my call immediately and was out to give us an estimate the next day, He and his crew were professional and had the work done in the time they said they would do it. They did an excellent job and Kevin even put some decorative stamps in our concrete.
Todd responded very quickly to our emergency call and had the problem fixed within an hour. He was professional but also took the time to show me how to complete some of the repairs myself, which I appreciated greatly. I called him back 2 more times to complete further work as it was needed and he was always on time and worked quickly to get the job done.
After much searching for replacement windows we ordered our windows through this store. We were very happy with the help they gave us to figure out exactly what they needed. And the cost was excellent. The windows were ready when they told us they would be and were a perfect fit. Thanks to Patrick for all this help as well.
Very professional from returning my initial call very quickly to the actual work they completed. They arrived when they said they would, completed the work very quickly and even helped get a door unlocked when the mechanism jammed. Something they certainly did not have to do. The 2 men that came to complete the work were polite, presentable and made sure they cleaned up any mess they made. They even interacted with my 4 year old grandson who never ceases to have questions. We were very pleased with this company right from the person who estimated the job to the men who completed it.
Thanks for the nice review. Glad everything went well.