I purchased the AO Smith Proline XE commercial grade, Energy Star rated, 33 gall. hot water tank (power vent model) from Butler Plumbing in September. They arrived on time, completed the installation efficiently and carefully, explained details about the tank, and they were very careful removing my old tank from my basement. They were courteous and professional and I won't hesitate to hire them again. I have only had the new tank a couple of months, but no issues have arisen as it provides plenty of hot water for 2 people. They were also quick providing their initial quote and I also did not have to wait long for the installation.

Butler Plumbing sent John to replace my toilet. He is very knowledgeable, professional, and personable. He was able to answer all my questions about other plumbing concerns and I would absolutely recommend him and Butler Plumbing to anyone. We've used them in the past and have never been disappointed. And thank you, John, for the great job and for cleaning up every speck before you left :)

I had Butler Plumbing come out to fix a slow leak from my pressure relief valve on my Bradford White hot water tank. The plumber came within the allotted time frame, was very courteous and knowledgeable, and left the work area nice & tidy when he finished. I am very happy with the repair (new pressure relief valve), and the cost was reasonable.

One of the biggest pains about having rentals is maintenance. Butler made it really simple to get the work done and the communication was amazing. The invoicing was amazing too, easy to keep for expenses as it was done via pdf.

We have used Butler Plumbing for over 10 jobs and were surprised by the company's cohesion and ethos. Butler Plumbing has an obvious culture that comes across with happy employees that are great at their jobs. I have used many plumbers in my business over the last 20 years and Butler has been our absolute favorite.

The staff and management of Robart Electrical Services have worked with butler plumbing for a number of years. We have found that Kevin and his staff are very concerned with customer service and the detail of their workmanship. I would recommend Butler to my family.
Rob Swyrd

Butler Plumbing was hired to service my notoriously difficult instantaneous hot water heater. They were prompt, service was great, plumber was friendly and quick, fee was great. They were honest and told me that I could probably wait a longer interval next time based on the amount of waste that came out of the device. The owner Kevin cares about doing things the right way, while also leveraging technology to his advantage. I have recommended them to several other people including commercial real estate clients of mine.

During my basement renovation, I first had Butler out to get the plumbing ready for fixtures from the rough in stage. They also installed my shower surround at this time. Once my basement development was complete, they returned to install my fixtures (toilet and taps). Very good service and they stick to their timelines and quotes on both occasions. I will be using them again if needed.

Butler Plumbing is my go to for any plumbing need. They are quick, reliable and friendly. I needed a job done quickly yesterday, a problem occured requiring me to shut my main line water off. I called Bulter right away and they were at my house within 4 hours. Chelsey was fantastic on the phone to understand my issue and get someone dispatched. David arrived and solved my problem in 2.5 hours, and did an excellent job. Very professional and thorough. Thanks to both of them for the help. I will always call Butler for my plumbing needs!

08.22.18
I was searching for a plumber a couple of months ago and was pleasantly surprised the first time I called Butler Plumbing Heating & Gasfitting Ltd. and spoke directly with owner Kevin K. I wanted some advice and possibly a quote to replace my existing Navien Tankless Water Heater. That was around 11am and he had senior plumber Kevin P. come by on his way home from work that same afternoon. We discussed my options and decide to go with a replacement. A professionally written quote was in my inbox by 9 the next morning. The install was completed by Kevin P. himself as scheduled a week later. He even saved me a hassle and hauled my old one away at no extra cost. So far so good.
If you are looking for quality workmanship completed on time and as quoted with no hidden costs and/or surprises, I highly recommend the services of Butler Plumbing Heating & Gasfitting Ltd. and would have no problem if Kevin K. referred me as a very satisfied customer.
“NOW I HAVE A PLUMBER!”
Roger L.
Edmonton