Butler Plumbing Heating & Gasfitting Ltd

Drain Services
4260 93 St NW Edmonton AB T6E 5P5
Write a Review
Write a Review
HomeStars
Drain Services
Butler Plumbing Heating & Gasfitting Ltd
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Butler Plumbing Heating & Gasfitting Ltd

Average customer rating:
9.3 10 (171 reviews)

Sort by

Laurie in Red Deer
Laurie in Red Deer
0 reviews Morinville, AB
10/10

Sump Pump Woes

Fabulous! Chris is an expert. He is knowledgeable and a really nice lad to boot. It was fixed in no time and service was tremendous. Shout out to Travis too.

Approximate cost of services:
$350.00
Was this review helpful?
Chris from Edmonton
Chris from Edmonton
8 reviews Edmonton, AB
10/10

Quick response

After a shower Sunday night, came out to a pool of water in the basement bathroom. After some testing, I was able to determine that the main drain had a partial blockage.

Called Butler after reading reviews on my local Facebook group Monday morning. They were able to pull someone off a job to help me out and clear and inspect my line to the city sewer line.

I was very impressed with the flexibility, affordability, and professionalism of the technician that visited my house. Butler is definitely my go to going forward with plumbing issues.

Approximate cost of services:
$475.00
Was this review helpful?
Marcie
Marcie
0 reviews Edmonton, AB
1/10

Over priced

Warning if you live in Sherwood Park, the dispatch to surrounding area fee is $80 (was not disclosed when making the appointment). I live right in Sherwood Park, not in some rural location. There was a leak in the valve going to the fridge under my sink, took the plumber no time at all to replace. $20 part, $80 dispatch to surrounding area fee, $130 labour, $242 total...ouch.

Approximate cost of services:
$242.00
Was this review helpful?
Serena in Edmonton
Serena in Edmonton
3 reviews Edmonton, AB
10/10

To install a condensate pump for humidifier and furnace and to connect to laundry room pipe

I received a quote over the phone as I knew what had to be done. The owner/manager was very understanding and patient. The plumber that came was patient and explained exactly what would be done. Meticulous and professional. There were unforeseen changes that were addressed. Which took longer but I was not charged extra. I would always use this company. Fair reasonable professional

Approximate cost of services:
$300.00
Was this review helpful?
Ruby Bud from Edmonton
Ruby Bud from Edmonton
10 reviews Edmonton, AB
10/10

Hot water tank purchase and installation

I purchased the AO Smith Proline XE commercial grade, Energy Star rated, 33 gall. hot water tank (power vent model) from Butler Plumbing in September. They arrived on time, completed the installation efficiently and carefully, explained details about the tank, and they were very careful removing my old tank from my basement. They were courteous and professional and I won't hesitate to hire them again. I have only had the new tank a couple of months, but no issues have arisen as it provides plenty of hot water for 2 people. They were also quick providing their initial quote and I also did not have to wait long for the installation.

Approximate cost of services:
$2,300.00
Was this review helpful?
Company Response

Hello Ruby Bud,
We appreciate you giving Butler Plumbing a chance to earn your business and taking the time to post a of the service that you received. We look forward to hearing from you in the future.

Bon and Mike in Edmonton
Bon and Mike in Edmonton
0 reviews Edmonton, AB
10/10

Toilet replacement

Butler Plumbing sent John to replace my toilet. He is very knowledgeable, professional, and personable. He was able to answer all my questions about other plumbing concerns and I would absolutely recommend him and Butler Plumbing to anyone. We've used them in the past and have never been disappointed. And thank you, John, for the great job and for cleaning up every speck before you left :)

Approximate cost of services:
$400.00
Was this review helpful?
Kelly
Kelly
8 reviews Edmonton, AB
10/10

Water Heater Repair

I had Butler Plumbing come out to fix a slow leak from my pressure relief valve on my Bradford White hot water tank. The plumber came within the allotted time frame, was very courteous and knowledgeable, and left the work area nice & tidy when he finished. I am very happy with the repair (new pressure relief valve), and the cost was reasonable.

Approximate cost of services:
$235.00
Was this review helpful?
Company Response

Hi Kelly,
I'm glad that we were able to help you out and get everything fixed and working properly. Thank you for taking the time to post a review of our services. We look forward to hearing from you in the future.

Greg from Edmonton
Greg from Edmonton
7 reviews Edmonton, AB
10/10

Rental toilet repair

One of the biggest pains about having rentals is maintenance. Butler made it really simple to get the work done and the communication was amazing. The invoicing was amazing too, easy to keep for expenses as it was done via pdf.

Approximate cost of services:
$200.00
Was this review helpful?
Tilton in Edmonton
Tilton in Edmonton
3 reviews Edmonton, AB
10/10

Expert Costumer Service

We have used Butler Plumbing for over 10 jobs and were surprised by the company's cohesion and ethos. Butler Plumbing has an obvious culture that comes across with happy employees that are great at their jobs. I have used many plumbers in my business over the last 20 years and Butler has been our absolute favorite.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Hi Tilton, The staff at Butler Plumbing have been working together a long time, they have developed a great working environment, where they can depend on each other for help, bounce ideas off one another. Being a company that people want to work for definitely shows in their passion for their work. I can't thank you enough for the continued support for Butler Plumbing and we look forward to all future projects with Entrust.

Rob from Robart Electrical Services Ltd
Rob from Robart Electrical Services Ltd
4 reviews Edmonton, AB
10/10

plumbing in rental house

The staff and management of Robart Electrical Services have worked with butler plumbing for a number of years. We have found that Kevin and his staff are very concerned with customer service and the detail of their workmanship. I would recommend Butler to my family.
Rob Swyrd

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Rob,
Thank you for the continued support of Butler Plumbing. We look forward to work along side of Robart Electrical Services in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Butler Plumbing Heating & Gasfitting Ltd

Providing both Commercial and Residential plumbing and heating service in Edmonton and surrounding area with over 30 years experience. Butler Plumbing is dedicated to our customers while providing reliable, honest, high quality service. Customers can rest easy knowing the job is being done professionally, with all work guaranteed. Customer Service, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Drain Services pros in Edmonton?