Reviews

10/10

We purchased hardwood flooring and installation for the upper floor hallway and master bedroom. The product looks great and the installation was flawless. The install team was very professional, courteous, efficient, and kept us informed over the whole process. The lead installer was a pleasure to work with. They left the job site immaculate. We are extremely pleased with the end result and the way the process went. Custom stair nosing and picket installation had to be made and stained to match the new hardwood..very nicely done as well. The second project was the installation of blinds in the bay windows of our dining room. The results met our expectations. The installer was also very professional and booked the measure and install phases around our schedules. Very nice job. The salesman, Aaron Bakirci, made the entire process painless. He coordinated all the deliveries and installs with the various installation teams and kept us in the loop. He followed up during and after each step. We have since made an additional purchase of a large area rug. We are satisfied with the process and the pricing he was able to offer for these products. We would have no problem recommending Aaron and the Alexanian Carpet

Approximate cost of services:
$1.00
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Company Response

WOW Pixel B ... thank you for your absolutely glowing review of sales professional Aaron and the installation teams at our Whitby location! Alexanian's is a family run business that has been in existence since 1925 and we believe in the value of customer service, along with pride of workmanship. As such, your words of praise for our window covering installers, staircase detailing and hardwood flooring installation teams are very kind and reinforce that our level of service has value ... thank you!! We appreciate your continued visits to Alexanian's Whitby store and your recent purchase of an area rug. Please feel free to share any photos with Aaron, we would love to see your completed renovation. I will be sure to share your review with Aaron and the team and look forward to helping you again in the future.
Sincerely, Wendy Alexanian

8/10

No Heat. Carrier furnace went into shut down mode. The heat ex-changer failed. Len was quick to come to the home and diagnose the failure. A replacement furnace was required..lasted only 19 years. New furnace was delivered and installed the next evening. No issues with the the installation by Adam. He was efficient, very professional, and left the job site spotless. He showed me the reason for the failure and explained in great detail what had gone wrong over time. Very happy with the result but the inflexibility on the price prevented me from rating 5's

Approximate cost of services:
$4,400.00
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Company Response

Thank you very much for taking the time to reflect on your experience.
We take great pride in the quality of service we provide. This is demonstrated through our pricing and workmanship. We appreciate your business.
Len Minuk

8/10

Speedy response, very prepared with parts, inspected every water connection in the house, made the primary repair with no issues. Review identified a bad shut off that was allowing the water to continuously run with no audible indication. Replaced all parts for this fix as well. Very satisfied

Approximate cost of services:
$310.00
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Company Response

Thank you for the great review, we are working hard to keep our customer happy providing an excellent service at a reasonable price.
Thank you for choosing Award Plus Plumbing
Alex

8/10

Friendly staff, efficient and reliable service. When the grass grew quickly in the earl part of the season they were there to cut and when it slowed down in the dry part of the season when growth was slow..they came only when necessary

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Bob, Thanks for the good review. Let me know if there is anything else we can do for you. - Louise, Office Coordinator