Alexanian Carpet & Flooring

Carpet & Rug Retailers
23 Mountainview Road South Halton Hills ON L7G 4J8
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Alexanian Carpet & Flooring
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89%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Alexanian Carpet & Flooring

Average customer rating:
9 10 (314 reviews)

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Scott
Scott
6 reviews Richmond Hill, ON
10/10

Luxury Vinyl Plank Installation

Had the pleasure to work with Val from the Burlington (Appleby) location on replacing 1400 sq ft of 1960 hardwood with Pergo luxury vinyl plank. Val will take care of you as soon as you meet him, he even came by the house to ensure the product is right for the home and gave suggestion on how to improve the final result. I also can't say enough nice words about the installers that came out, Wahid and Miran (?). These guys were all about the attention to detail, worked very hard for many hours a day, super polite and just like Val did they gave suggestions on how to make the final look better. We are extremely happy and lucky to have had this crew work on our home.

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Company Response

Hello Scott
Thank you for your extremely kind review of Val and the installers at Alexanian's Burlington location. Providing an exceptional experience for our customers is our priority, and to be recognized for our level of care and attention to detail means a great deal to all of us. We can't thank you enough and ... don't you just LOVE your new luxury vinyl flooring? On a personal note, we just had vinyl plank flooring installed in our basement and we are so happy with it ... everyone thinks it's hardwood! Enjoy your new flooring and I will be sure to pass along your great comments.
Sincerely, Wendy Alexanian

Peter
Peter
1 review Toronto, ON
10/10

Condo Floor Replacement

My wife I and came across Alexanian though HomeStarts and after reading some very positivie reviews, we decided to check out the store. We were greeted by Frank and he took care of us from beg to end. Our situation was a bit more complicated because we wanted to wait for other repairs outside of our control before installing the new floor. Frank was always very considerate and willing to do the best for us. We had a last minute change in the project and once again Frank took care of everything.

Hakan and his installation crew did an amazing job and finished the work in two days.

We are completely satified with Frank/Hakan from Alexanian and will definetely recommend them and re-use them in the future.

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Company Response

Hello Peter
Thank you for your great review of store manager Frank, and the flooring installation team at our North York/Dufferin location. We're happy to hear Frank was able to accomodate any alterations to your timeline and you're now enjoying your new flooring. We appreciate your recommendation of Alexanian's, and I will be sure to pass along your kind comments.
Thank you again, Wendy Alexanian

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet Replacement

We had carpet replacement done recently in our house. Frank, Manager at the Dufferin Street store, was very helpful and patient in showing us options and explaining the quality and price differences when we visited the store. He made extra efforts to drop by our house the morning after for measurements and pricing. The installation was scheduled and completed very soon after with good workmanship. The crew was very professional and courteous. Our experience with Alexanian in this project was very satisfying. We shall return for our future flooring needs.

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Company Response

Thank you for your kind review of store manager Frank and the team, at Alexanian's Toronto Dufferin location. Frank will be thrilled to read your comments, and I know he looks forward to helping you again in the future. Enjoy your new carpeting:)
Sincerely, Wendy Alexanian

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Theatre Room/Basement Carpet

Working with David at Alexanian Newmarket has been an absolute pleasure!

He provided us with excellent service, great design ideas, quality products, and was able to deliver beyond our expectations.

We are very pleased and will definitely look forward to dealing with him again for our next project.

Highly recommended!!

C Doke

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Company Response

Hello C Doke
Thank you for your most generous review of sales rep David at Alexanian's Newmarket location. Customer service is what we're all about, and to be recognized for this means a great deal to all of us. Your kind recommendation is most appreciated, and I know that David is ready and waiting to help you with your next reno project. We hope you enjoy many movie nights in your new home theatre room:)
Sincerely, Wendy Alexanian

goblin in Georgetown
goblin in Georgetown
0 reviews Halton Hills, ON
10/10

Condo

I had my whole condo carpeted. It was a big job, but somehow the installers managed to do it!!!!!!!!!!!!!!! They did it in two days, I think one would have pushed it!! Three carpet installers were sent - 2 men and 1 woman. All 3 were very professional.

What`s two days of inconvenience??????????????? Nothing really.

I`m very pleased with the carpet and their treatment of me.

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Company Response

Hello and thank you for your kind review of Alexanian Carpet and Flooring. We're happy to hear you are so pleased with your new condominium carpeting, and the experience you had with our carpet installation team. We trust you'll enjoy your new carpet for many years to come and thank you again.
Sincerely, Wendy Alexanian

Daniell in Toronto
Daniell in Toronto
1 review Toronto, ON
10/10

Stair Runner Installation

We had hardwood stairs and our 3 year old fell off from the stairs. Recommended by a friend and we visited Alexanian carpet. David, from the store, understood our concern and arranged the stair runner installed within a week! It was nicely done and we would recommend their service!

1 of 1 people found this review helpful.
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Company Response

Hello Daniell
I was speaking with sales rep David at our Newmarket location, and thankfully your little one was ok! We're glad we could help outfit your staircase with a carpet runner so quickly, and David would like to extend that it was his complete pleasure helping you with your project. Thank you for posting your kind review:)
Sincerely, Wendy Alexanian

Gary in Toronto
Gary in Toronto
0 reviews Halton Hills, ON
10/10

Carpet Instilation

Frank at the Dufferin Store was very helpful in reviewing helping us install a very beautiful carpet in our hallway and down a small flight of stairs. He visited our home after we had encountered some difficulty with the instillation and he ordered a second section of carpet to make the job right. Cudos to Frank.

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Company Response

Thank you Gary for your great review of store manager Frank at our Toronto Dufferin location. We're happy to hear you were pleased with Frank's level of care and professionalism, and are enjoying your new staircase and hall carpeting.
Most sincerely, Wendy Alexanian

HomeStars in Toronto
HomeStars in Toronto
0 reviews Halton Hills, ON
10/10

Vinyl Flooring in a Condo

Alexanian provided a quality product, quality installation, sales and service. We replaced the laminate floor in our condo with vinyl plank. Alexanian had the best vinyl flooring product that we found after going to multiple stores. The installers did a very professional job. The put the flooring under the kitchen cabinets so that shoe molding was not required. They placed the planks so that there were no transitions between rooms for a seamless look. They went out to purchase metal transitions when I voiced concern about using the transitions that came with the flooring. They used shoe molding by the patio doors instead of vinyl transitions which looked much better. They did a wonderful job.

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Company Response

Thank you for your kind review and taking time out of your day to offer your feedback. We appreciate your acknowledgment of our flooring installation and sales team for their high standard of care, service and workmanship, and we're so happy to hear you are pleased with the look of your new vinyl flooring. Enjoy!
Sincerely, Wendy Alexanian

Private User
Private User
Private User reviews Halton Hills, ON
10/10

Carpet installation in the entire house.

The service provided by Sutesh was excellent and very professional. Suresh was extremely helpful throughout the purchase and installation.
The installers were extremely hard working and accommodating.
Thank you very much for all your help.

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Company Response

Thank you for your kind review of sales rep Suresh and the installation team at Alexanian Mississauga Dundas Street location. I spoke with Suresh and he wished to relay it was his absolute pleasure helping you outfit your home with new carpeting. We truly appreciate you taking the time to post your review and trust you're enjoying your new carpet.
Sincerely, Wendy Alexanian

Private User
Private User
Private User reviews Oakville, ON
10/10

Staff

We have dealt with Val on two separate occasions. First for carpet for our entire upper level and then to replace carpet in our basement that was damaged due to flooding. On both occasions he was extremely helpful, friendly and professional. He recommended great carpet, was patient with the time it took us to make a decision and was readily available to help us. We would, and in fact have, recommend him to any one looking for carpet. Thanks Val for a great job. R & L Andrews

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Company Response

Thank you R&L Andrews for your continued confidence in Alexanian’s and your glowing review of sales rep Val. A repeat customer is, without a doubt, one of the best compliments a business can receive and for this we are extremely grateful. An exceptional customer experience is very important to all of us and to be recognized for this means a great deal to ALL of us. We can’t thank you enough for your kind words and your recommendation of salesman Val, at Alexanian Carpet and Flooring in Burlington.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring has been one of Ontario’s premier flooring stores since 1925. Offering the latest styles of broadloom carpet, area rugs, ceramic tile, hardwood flooring, laminates, vinyl flooring, cork, engineered flooring and window coverings. We also offer professional cleaning, installation and design services throughout Ontario, Canada, and our online catalog offers customers a resource for shopping and delivering quality flooring products.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Stevens Omni, Couristan.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
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