Alexanian Carpet & Flooring

Carpet & Rug Retailers
1855 Dundas St. East Mississauga ON L4X 1M1
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87%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.7 10 (251 reviews)

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g.boate
g.boate
1 review Pickering, ON
10/10

Replace flooring throughout the house

From the consultation with Aaron Bakirci to the installation process of the flooring and banister, we couldn't be more pleased with this project. Aaron was very helpful and knowledgeable while helping us to choose the right products and planning the installation to accommodate our schedules. The installers were friendly and respectful and did an excellent job getting rid of the old and bringing in the new. We absolutely love our new flooring! It was a large job re-doing almost the whole first and second floors and staircase, which can be very costly. Aaron really helped us maintain our budget without sacrificing quality or style.

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Company Response

Hello G.Boate
We couldn't be happier to hear that you were so pleased with sales professional Aaron and the install team at our Whitby store. Deciding on the perfect flooring for ONE room ... let alone a whole home, including staircase and banister can be overwhelming, so we are thrilled that we were able to help you make the right choice and that you love the end result. Enjoy your home and please send Aaron some pictures if you get a chance, we would love to see them!
Sincerely, Wendy Alexanian

Beth in Oshawa
Beth in Oshawa
1 review Oshawa, ON
0/10

kitchen floor

When we decided on tiles the store had no stock so we had to order the tiles this store calls this a special order. We had two boxes left and we could not return them because they don't take special orders back. Will not shop here ever and telling everyone not to shop at this store.

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Company Response

Hello Beth,
Thank you taking the time to write your review. In order to address your concern, would you be able to let us know which location you dealt with, your full name and contact number so we can look into this matter. Please email us at: [email protected] with your full name and a copy of your invoice so we can then discuss this with you in more detail.

Sincerely, Wendy Alexanian

hdvt i.
hdvt i.
1 review Mississauga, ON
10/10

carpet installation on 2 sets of stairs

I was thrilled with my Experience at Alexanian on South Service Road in Mississauga. Shayne was wonderful to deal with and prior to arriving, he had pulled several samples of what I was liking for (from a Pinterest picture). Communication around delivery and install was excellent. The installer AMet was a true craftsman. I had chosen a difficult pattern, a chevron, and other installers said it couldn’t be done on my stairs (birdcage at bottom, spindles and a curve at the top), Amet worked wonders. It’s exactly what I wanted and I’ve received so many compliments on both the quality of the carpet and how beautifully it was installed. I’d highly recommend Alexanian.

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Company Response

Sales professional Shane at our Alexanian Mississauga (South Sheridan location), installer Amet and all of us at Alexanian's thank you for posting your wonderful review. We have an amazing team of installers and are thrilled to hear that you are so pleased with the installation of your chosen chevron patterned carpet. Yes, sometimes a patterned carpet on a complex staircase can be tricky and I'm glad we were able to make it happen;) I will be sure to pass along your kind comments to both Shane and Amet and appreciate your recommendations. Enjoy your staircases!
Sincerely, Wendy Alexanian

hayes.s
hayes.s
1 review Ajax, ON
10/10

Ground floor and Second floor hardwood flooring installation

We visited Alexanian’ Whitby location and discussed our requirements with Aaron. Aaron spent some time with us going over some options and ideas. He then visited our home to provide a quote.
We had our stairs and flooring replaced on ground and second floor. We were happy to get rid of our carpet and replace with engineered Hardwood flooring. The work took about 10 days to complete. We love the finished product. The installers did a terrific job, with great attention to detail.
Thanks Aaron! Thanks Alexanian! Great job!

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Company Response

Hello Hayes S
We are happy to hear that you had such a great experience with Aaron and the installers at our Alexanian Whitby location. Engineered hardwood flooring is such a smart choice, it can really transform your home and I bet it looks fabulous. Thank you for taking the time out of your day to post a review, it is very much appreciated and I will be sure that both Aaron and the installers are aware of you doing this for us. Enjoy your new beautiful hardwood flooring and if you ever decide you would like a carpet runner for your staircase ... you know where to find Aaron;)
Sincerely, Wendy Alexanian

Maggie in Ottawa
Maggie in Ottawa
1 review Ottawa, ON
10/10

Removal of carpet and tile flooring and installation of vinyl flooring

I am very pleased with the service I have recieved from Alexanians on Merivale Rd. and would highly recommend it to others . Each person I dealt with was helpful and informative .
The quality of service was excellent.
I was particularily impressed with the installer Wally how did such a beautiful job of installing the flooring and of clean up . You can tell when people take pride in their work and it was evident .
Thank you so much for a job done well by all .

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Company Response

Hello Maggie
Thank you so very much for sharing your great review of the staff at our Ottawa / Nepean Merivale Rd. location and in particular your installer, Wally. It is nice to be recognized for our attention to detail and yes ... pride in our work. Your kind words mean a great deal to all of us and I will be sure to share this with everyone (including Wally) at our Merivale Rd. store.
Sincerely, Wendy Alexanian

Joanne
Joanne
1 review Vaughan, ON
10/10

Carpet runner, rugs

It was a pleasure to deal with Frank at Alexianian. From the beginning he helped us narrow down our options and was patient with us as we looked through their amazing selection. We will definitely be back for future carpet.

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Company Response

Hi Joanne
Look at your staircase .... WOW ... thank you for including this peek into your beautiful home. Your staircase carpet runner looks fantastic, as does everything else. Frank is extremely knowledgeable and a true professional, and we appreciate you taking the time to share your kind review. Thank you again and I know Frank at our Toronto Dufferin location will look forward to helping you again in the future. Enjoy your home!
Sincerely, Wendy Alexanian

rwhite
rwhite
1 review , ON
10/10

Basement renovation

Purchased carpet and underlay for Kitchener store. The store Manager (Nassau) was amazing to deal with, extremely helpful picking out the carpet and underlay material. The installers we very courteous and professional to deal with as well........highly recommend Alexanians Kitchener store.

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Company Response

Hello R White
Thank you for taking the time to post your review of Kitchener store manager Nasser and his installers. We're happy to hear that you are so pleased with your basement carpeting and Nasser's professionalism. I will be sure to pass along your kind comments and greatly appreciate your recommendation of Alexanian's Kitchener location.
Sincerely, Wendy Alexanian

dstrobel
dstrobel
1 review Kitchener, ON
9/10

new laminate flooring and installation

Quality install, and very courteous professional and knowledgeable installers, that cleaned up at the end of each work day.

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Company Response

We would like to thank you for the glowing review of Alexanian's Kitchener team. We're happy to hear that you are so pleased with your laminate flooring and the installation process. I will be sure to share your kind words with our Kitchener store manager Nasser and his installers.
Sincerely, Wendy Alexanian

Carpet  in Georgetown
Carpet in Georgetown
1 review Halton Hills, ON
9/10

Bedroom Reno

Just purchase a brodloom carpet for a bedroom in the condo the carpet layer did an excellent job in less than an hour fast and clean thank you Henry keep up the good work

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Company Response

Hello and thank you for taking the time to post your review, we truly appreciate it! We trust you are enjoying your new bedroom broadloom carpeting and I will be sure to share your great review with our installer.
Sincerely, Wendy Alexanian

DeOre Interiors in Burlington
DeOre Interiors in Burlington
1 review Burlington, ON
10/10

Home and Office Interiors

When looking for new flooring for clients we always turn to Alexanians Burlington!!
Nancy is the person we trust and value for the best service and advice!
We know that the job will be done on time and budget.
Service and quality are always found at Alexanians!!

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Company Response

Thank you DeOre Interiors for taking the time to post your very kind review of sales professional/designer Nancy at our Burlington location. We appreciate your continued confidence in Alexanian's and look forward to many more years of working together.
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring is a family owned business founded by Aris Alexanian in 1925 in Hamilton, Ontario, Canada. Today, Alexanian Carpet and Flooring has 19 locations in 13 cities throughout Ontario along with our online store. We have serviced every Canadian Province and Territory as well as many US states.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Hellenic.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
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