I am not one to write a review but I feel I have to share my experience of the outstanding service I received from the store Manager, Frank Mikalian at Alexanian Carpet. From the initial meeting, Frank was professional, friendly, helpful and very knowledgable. He went above and beyond of his job requirements to make sure I was happy. I have dealt with many contractors before and this was the first time I was pleasantly surprised of the whole experience. His team of installers were great, they started and finished on schedule, didn't take breaks and helped me out when I asked for help. The installation of the hardwood was perfect. I can't say enough about how happy I was with the whole experience.
- Company Response
Alexanians and in particular, store manager Frank at our Toronto Dufferin location, cannot thank you enough for your glowing review. Nothing makes us happier than to receive such praise from a customer .. especially one who doesn’t regularly post comments. Frank and our hardwood installation team will be so pleased and grateful to read your kind words. Thank you once again and we trust you’ll enjoy your new bedroom hardwood flooring for many years to come.
Sincerely, Wendy Alexanian