Alexanian Carpet & Flooring

Carpet & Rug Retailers
1855 Dundas St. East Mississauga ON L4X 1M1
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Alexanian Carpet & Flooring
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90%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.9 10 (281 reviews)

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Sandy and Mark N in Uxbridge
Sandy and Mark N in Uxbridge
1 review Uxbridge, ON
10/10

Hardwood Flooring

Hamido Rahimi was amazing to us!

He helped us pick the perfect flooring match to our existing flooring, was honest, followed through with all his commitments and was extremely easy to reach.

We have been home owners for over 20 years and have not found a better company to deal with.

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Company Response

Hello Sandy & Mark
WOW, this is quite the compliment ... to be recognized as the best company you have ever dealt with means a great deal to all us, especially our Newmarket store manager Hamid. We're happy to hear that Hamid was able to help you find the perfect flooring to blend seamlessly with your existing floors and that you were so happy with Hamid's level of customer service ... you were in good hands:) I will be sure to pass along your lovely review and thank you very much!
Sincerely, Wendy Alexanian

susan
susan
1 review Hamilton, ON
10/10

Recreation Room

Jeff at the Upper James (Hamilton) location helped to quickly isolate some recommendations that we were able to choose from for our project. Order and installation were done on time and handled with care and courtesy. We are thrilled with the look of the carpet in our new room and the pricing options that kept us on budget. Thank you for making this easy!

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Company Response

Thank you Susan for posting your kind review of sales professional Jeff at Alexanian's Hamilton Mountain location. We're happy to hear that you were pleased with Jeff's knowledge and service ... we have amazing staff and are always thrilled to receive feedback from our customers. Thank you! I will be sure to pass along your kind comments to Jeff and the installers, they will be thrilled. Enjoy your new family room carpeting and we look forward to helping you again in the future.
Sincerely, Wendy Alexanian

B.Madill
B.Madill
1 review Courtice, ON
8/10

Installing carpet in bedrooms

  Alexanian Carpet & Flooring
866-878-2525
23 Mountainview Road South
Halton Hills
ON
L7G 4J8
CANADA

The 2 gentlemen who did the installation were polite and efficient. I’m delighted with my carpet and the quality of their work.

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Company Response

Thank you very much B. Madill for posting your great review. We really do have an amazing team of installers who take great pride in their craft and to be recognized for this means a great deal. I happened to be speaking with sales rep Joe at our Whitby location and I understand he helped you select your new carpeting. I will be sure to pass along your kind words to Joe as he will be thrilled to hear how happy you are and he can also pass along your kind comments to the installers. Thank you again.
Sincerely, Wendy Alexanian

Brooke in Scarborough
Brooke in Scarborough
2 reviews Toronto, ON
8/10

Carpet

Finished home Reno’s and the carpet was the last piece. Loved the service and assistance in picking s colour to match the rest of the Reno’s. Nancy was amazing!

Thx so much! Sonia

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Company Response

Thank you Sonia for your great review of sales professional/designer Nancy at Alexanians Burlington location. Nancy has a keen design eye and we're happy to hear that she was able to help you select the perfect carpet to complete your home renovation. How wonderful that your reno is complete for the holiday season ... now you can hopefully sit back and enjoy entertaining family and friends in your beautiful home. I will be sure to share your kind words with Nancy, she will be thrilled:)
Sincerely, Wendy Alexanian

Richard in Georgetown
Richard in Georgetown
1 review Halton Hills, ON
10/10

Carpet purchase and installation

Nasser was our representative and was great. He went out of his way to arrange measuring to accommodate our travel plans. In fact he came to our house himself to do the measuring. The installation was excellent and the installers were very friendly, attentive to not damage surroundings and efficient. Overall we are very happy with the whole deal.

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Company Response

What a wonderful review Richard. Your kind words mean a great deal to all of us and I know for a fact this will make our Kitchener store manager Nasser and the installers week:) Thank you!! Customer service is what we're all about and to be recognized for this ... well, it's the cherry on top:) We trust you'll enjoy your new carpeting for many years to come and I'll be sure to share your great review with Nasser and the team.

Sincerely, Wendy Alexanian

AP
AP
3 reviews Mississauga, ON
10/10

Suresh @ Alexanian's Dundas location was amazing!!

We bought a carpet from this Alexanian location, and our CSR was Suresh. When we were at the showroom we picked out a couple of carpets. One was an area rug and the other was broadloom for our stairs. I was not sure about the colours of the area rug, even after we purchased it. Suresh said that he would be coming by to measure our stairs, and would have a look at the colours in our living room. We were given the carpet swatches for the broadloom as well to ensure the correct shade of beige for our interior. Sure enough, when he came he to measure our stairs, he reaffirmed that the colours in the bought area rug were wrong. When he got back to the showroom, he found a rug that would better fit our colours and changed our order by refunding us so we could repurchase the correct one. He also reassured us that if the carpet was still not correct upon delivery than they would have no issue in taking it back. When we got our carpets, they were perfect and have got nothing but compliments on our carpets. It's so nice dealing with a company and sales staff who really care about their customers. I wouldn't hesitate in recommending both Alexanian and Suresh for anyone's next carpet purchase...and would be supporting a Canadian company!

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Company Response

We can't thank you enough AP for posting your very kind review of Suresh at Alexanians Mississauga Dundas St. location. AND we thank you for drawing attention towards supporting not only a 4th Generation Family Business, but also 100% Canadian!! Our sales professionals do take great pride in their work and if they know something doesn't look quite right, they will do everything to find the perfect fit for your home. We're happy to hear that you are thrilled with your area rug and staircase carpeting and I will pass along your lovely comments to Suresh, this will make his day:)
Sincerely, Wendy Alexanian

Jt7311
Jt7311
1 review Whitby, ON
10/10

Carpet

Joe was awesome to work with. His manager was great too. Joe was very approachable and helpful and a pleasure to work with. He was not pressuring and was very knowledgeable. I’d recommend him to future customers. Thanks Joe!

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Company Response

Thank you for your kind review of sales rep Joe and our Whitby store manager, Shant. We're glad you had such a wonderful experience while shopping for your new carpeting. I will be sure to pass along your comments to Joe, he will be thrilled!
Sincerely, Wendy Alexanian

Valerie in Kitchener
Valerie in Kitchener
1 review Kitchener, ON
10/10

Cleaning carpeting

The job was first rate but the service was beyond. The cleaning expert Ruol, was helpful and professional. He took his time and even though we added rooms to our original booking he spent the time necessary to make sure we were happy.
Thanks once again Alexanians.

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Company Response

Thank you Valerie for taking the time to post your 10 Star rating of Alexanian's Carpet Cleaning Department and in particular, Raul. Our Cleaning Professionals take great pride in their work and believe in taking their time to make sure the job is done right. We're happy to hear that Raul was able to accomodate the added rooms ... although it comes as no surprise ... you were in good hands:) Thank you again Valerie and keep us in mind if you need a touch up after the holiday season.
Sincerely, Wendy Alexanian

jon_kathleen
jon_kathleen
1 review Whitby, ON
10/10

Flooring throughout house

New preverco maple hardwood throughout upstairs and downstairs. All rooms. Also new staircase. Workmanship was outstanding, on time friendly and professional. Sales service from Shant was outstanding. Shant is a true professional and a pleasure to work with.

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Company Response

Thank you Jon and Kathleen for your absolutely glowing review of our Whitby store manager Shant and his installation team. I spoke with Shant and he wished to relay that it was his absolute pleasure helping you outfit your home with new maple hardwood flooring. I understand this was a large project; Preverco Maple hardwood flooring on all floors of your home and a new staircase. How wonderful that your renovation is complete for the holiday season ... now you can hopefully sit back and enjoy entertaining family and friends in your beautiful home. I will be sure to share your kind words with Shant and the installers and we truly appreciate you taking the time to post your review of Alexanian Carpet and Flooring.
Sincerely, Wendy Alexanian

Judy & John in Burlington
Judy & John in Burlington
3 reviews Burlington, ON
10/10

Area carpet

The best customer service we have received for a long time. Professional sales staff, thank you Zoran Urosevic. We were very specific on the symmetrical orientation of the pattern on our area carpet. We met with Mark, one of their cutters, and were impressed by his professional and courteous attention in providing us with the look we required. We would not hesitate to recommend Alexanian to anyone looking for great service at a reasonable price.

Judy & John
Burlington

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Company Response

Thank you Judy and John for taking the time to post your great review of sales professional Zoran at our Burlington store, and craftsman Mark at our in-house Custom Area Rug Department. Mark is truly a master of his trade, with years of professional training and experience he has the ability to render a 2D sketch into the custom area rug of your dreams. We welcome customers to visit our shop and meet with our weavers and craftsmen to discuss specifics ... plus, it's a lot of fun to see your rug come to life! We're glad you were so pleased with Zoran's level of customer service, and I'll be sure to pass along your kind comments to him. Thank you for your recommendation of Alexanian Carpet and Flooring and we hope you enjoy your new rug:)
All the best, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring is a family owned business founded by Aris Alexanian in 1925 in Hamilton, Ontario, Canada. Today, Alexanian Carpet and Flooring has 19 locations in 13 cities throughout Ontario along with our online store. We have serviced every Canadian Province and Territory as well as many US states.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Hellenic.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
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