Alexanian Carpet & Flooring

Carpet & Rug Retailers
1855 Dundas St. East Mississauga ON L4X 1M1
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89%

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Reviews by rating (past 12 months)

Reviews for Alexanian Carpet & Flooring

Average customer rating:
8.8 10 (258 reviews)

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Pixel B.
Pixel B.
4 reviews Ajax, ON
10/10

Hardwood flooring and Dining room Blinds

We purchased hardwood flooring and installation for the upper floor hallway and master bedroom. The product looks great and the installation was flawless. The install team was very professional, courteous, efficient, and kept us informed over the whole process. The lead installer was a pleasure to work with. They left the job site immaculate. We are extremely pleased with the end result and the way the process went. Custom stair nosing and picket installation had to be made and stained to match the new hardwood..very nicely done as well.

The second project was the installation of blinds in the bay windows of our dining room. The results met our expectations. The installer was also very professional and booked the measure and install phases around our schedules. Very nice job.
The salesman, Aaron Bakirci, made the entire process painless. He coordinated all the deliveries and installs with the various installation teams and kept us in the loop. He followed up during and after each step. We have since made an additional purchase of a large area rug.
We are satisfied with the process and the pricing he was able to offer for these products.
We would have no problem recommending Aaron and the Alexanian Carpet

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Company Response

WOW Pixel B ... thank you for your absolutely glowing review of sales professional Aaron and the installation teams at our Whitby location! Alexanian's is a family run business that has been in existence since 1925 and we believe in the value of customer service, along with pride of workmanship. As such, your words of praise for our window covering installers, staircase detailing and hardwood flooring installation teams are very kind and reinforce that our level of service has value ... thank you!! We appreciate your continued visits to Alexanian's Whitby store and your recent purchase of an area rug. Please feel free to share any photos with Aaron, we would love to see your completed renovation. I will be sure to share your review with Aaron and the team and look forward to helping you again in the future.
Sincerely, Wendy Alexanian

Woody in Hespeler
Woody in Hespeler
1 review Cambridge, ON
10/10

carpet for living room

Chris Turk was our salesman at the Kitchener store. Chris did not try to sell us an expensive carpet, as a matter of fact, he explained the fabric in every carpet and the cost. At one point, he did say that this carpet is more expensive than that. THANK YOU CHRIS, WE LOVE OUR NEW CARPET, IT IS JUST PERFECT!!! We will shop at the Kitchener store in the future, without any hesitation if we ever need a new carpet.

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Company Response

Hello Woody
Thank you for your wonderful review of sales professional Chris at our Kitchener location. Selecting flooring for your home can be a daunting task, so we are happy to hear that Chris was able to help guide you towards the perfect carpeting for your living room. We appreciate your loyalty to Alexanian's and we are ready to help you again with your next renovation project.
Regards, Wendy Alexanian

Sandy
Sandy
1 review St. Catharines, ON
10/10

Carpet install

On time and neat no issues would recommend friendly and hardworking got the job done

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Company Response

Thank you Sandy for your great review. We understand that sales professional, Harout at our St. Catharines location helped you with your carpet purchase and we're happy to hear that you had such a positive experience from start to finish. We appreciate your recommendation and I will be sure to share your comments with the entire team.
Sincerely, Wendy Alexanian

D
D
1 review Toronto, ON
10/10

Carpet Replacement/Installation

We worked with Arsim at the Mississauga/Dundas location. Due to a flood, we had to replace the carpet in the bedroom. Everything went very smoothly, and we probably had a bit more requirements in terms of wanting to pick up baseboards beforehand to pre-paint so we'd only need to patch after installation. Everything was accommodated and the removal of old carpet and installation of new carpet was awesome.

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Company Response

Hello "D"
We are happy to hear that sales rep Arsimm at our Mississauga Dundas St. location was able to help ease some of the strain you must have felt during the restoration of your bedroom after water damage. We will always do our best to accomodate a customer's needs and we greatly appreciate your feedback. It was very kind of you to take the time to post your review, especially while dealing with the stresses of a flood. Thank you!! I will pass along your comments to Arsimm and please let us know if there is anything else we can do to help you out.
Sincerely, Wendy Alexanian

john.dolanski
john.dolanski
1 review Mississauga, ON
10/10

Blinds

Great work from the sales rep and the installers. I would recommend anyone I know to go there

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Company Response

Hello John
Thank you so very much for your great review and recommendation of Alexanian's. Many years ago we added window coverings, blinds and California shutters to our product offerings and have received such positive praise on both the quality of these products and the installation. We are happy to hear that we continue to please our customers and trust you will enjoy your blinds for many, many years. We look forward to helping you again in the future and I will be sure to share your kind words with our Mississauga sales professionals and installers.
Sincerely, Wendy Alexanian

alig22
alig22
1 review St. Catharines, ON
10/10

Rug

Experienced, professional, knowledgeable. Because he knew his product I felt confident in his recommendations. He was kind and gave us a wonderfully fair price. Top marks for service and variety of product. Put Alexanian at the top of your list.

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Company Response

Hello "alig22"
We are so happy to hear that you were thrilled with your shopping experience; along with our service, product and pricing. I will be sure to share your review with our entire St. Catharines team and we thank you for taking the time to post your kind words.
Sincerely, Wendy Alexanian

aldona_armstrong
aldona_armstrong
1 review Toronto, ON
10/10

New carpet on the second floor, as well as two staircases.

I got a great deal on the price of the carpet, and had very professional and helpful advice in the store. Arsim came to my house very quickly at a time that was convenient to me to assess what rooms needed carpet. After everything was set, I called him back to say I now wanted the carpet on another staircase in my home and he was happy to adjust the estimate for me. The installers were incredibly professional, showed up on time, and put all my furniture back in the right spot, and vacuumed the new carpet as well. Everything looked beautiful when they left, and they even took all the old carpet and underpadding for disposal. I could not be happier with the overall service, and now I feel like I'm walking on a cloud every time I go upstairs. Thanks Alexanian.

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Company Response

Hello Aldona
All of us at Alexanian's are happy to hear that you had such a great experience with sales professional Arsimm at our Mississauga Dundas St. location and that you were so pleased with the installation service we provided. We thank you for taking the time to post your review and I will be sure to pass along your kind words to Arsimm and the installers. Enjoy your new carpeting and yes ... doesn't new carpeting feel the best:)
Sincerely, Wendy Alexanian

Colleen in Nepean
Colleen in Nepean
1 review Ottawa, ON
10/10

Kitchen and complete condo floors

The Alexanian store on Merivale road is the best. After a rocky delivery experience a phone call to the store manager Karl and he appeared in person to fix the problem. Anne (office) Rob and Glenn (installers) and salesman Sean we’re all commendable in their customer treatment. Just waiting for Karl/Sean to follow thru with hardwood for backup repairs if needed. I have confidence one of them will come thru as promised.

Colleen Woodcock Ottawa Ont June 2028

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Company Response

Hello Colleen
We are happy to hear that you were pleased with the level of service you received from manager Karl, sales professional Sean and the whole team at our Ottawa Nepean location. Customer service is our top priority and it is extremely rewarding to be recognized for this. We do our very best to prevent any disruptions in a project, but if something does go awry we act quickly and efficiently to make it right! I will be sure to share your kind comments with everyone and thank you again for your gracious review.
Sincerely, Wendy Alexanian

g.boate
g.boate
1 review Pickering, ON
10/10

Replace flooring throughout the house

From the consultation with Aaron Bakirci to the installation process of the flooring and banister, we couldn't be more pleased with this project. Aaron was very helpful and knowledgeable while helping us to choose the right products and planning the installation to accommodate our schedules. The installers were friendly and respectful and did an excellent job getting rid of the old and bringing in the new. We absolutely love our new flooring! It was a large job re-doing almost the whole first and second floors and staircase, which can be very costly. Aaron really helped us maintain our budget without sacrificing quality or style.

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Company Response

Hello G.Boate
We couldn't be happier to hear that you were so pleased with sales professional Aaron and the install team at our Whitby store. Deciding on the perfect flooring for ONE room ... let alone a whole home, including staircase and banister can be overwhelming, so we are thrilled that we were able to help you make the right choice and that you love the end result. Enjoy your home and please send Aaron some pictures if you get a chance, we would love to see them!
Sincerely, Wendy Alexanian

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alexanian Carpet & Flooring

Alexanian Carpet and Flooring is a family owned business founded by Aris Alexanian in 1925 in Hamilton, Ontario, Canada. Today, Alexanian Carpet and Flooring has 19 locations in 13 cities throughout Ontario along with our online store. We have serviced every Canadian Province and Territory as well as many US states.

CATEGORIES
Carpet & Rug Retailers, Floor Retailers, Shutters & Blinds, Carpet Installers, and Floor Laying & Refinishing
PRODUCTS
Hand-Knotted Persian and Oriental Rugs, Machine-Made Area Rugs, Sisal, Seagrass, Custom Rugs, Slate, Ceramic, Marble, Granite, Hardwood, Bamboo, Cork, Laminate, Vinyl, Wall to Wall Carpet, Hunter Douglas Window Coverings.
SERVICES
Professional Services Include: In-Home Carpet and Upholstery Cleaning, Area Rug and Oriental Rug Cleaning, Tile and Grout Cleaning, Rug Binding, Fringing, Repair and Restoration Services, Floor and Tile laying, Carpet Installation, Custom Made Area Rugs, Window Covering Installation, Free Shop At Home Service.
BRANDS
Mannington, Lauzon, Kahrs, Philadelphia, Mohawk, Stainmaster, Masland, Cabin Craft, Fabrica, Shaw, Tuftex, Scotchgard, Wunda Weave, Kathy Ireland, Godfrey Hurst, Teragren, Solida, Columbia, Wilsonart, Dal Tile, Congoleum, Marmoleum, Borealis, Sarana, Twelve Oaks, Nourison, Karastan, Jaipur, Hellenic.
STYLES
Alexanian's offers all styles, textures and colour variations in our flooring. Ranging from the most traditional through to transitional and contemporary styles, we carry a vast array of rug and flooring choices.
SPECIALITIES
Alexanian's offers unique rugs from around the world, a huge selection of carpet and flooring styles and full service installation. Our impeccable service and customer care is Alexanian's specialty!
WEBSITE
http://www.alexanian.com
YEAR ESTABLISHED
1925
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Cash, Interac, MasterCard, Visa, Cheque
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