I've been with Hometurf for 5 years and the last two years have been a disaster. They are always 2-3 weeks late with the application of iron (aka "Fiesta weed control") compared to the companies that my neighbours are using. As a result of this, my neighbours' lawns are fine and we get uncontrolled growth of dandelions, which gets worse and worse every year. Yet, the weed control is the main reason I am paying Hometurf over $500/year for their services as you cannot really do weed control yourself. Hometurf used to be a decent company years ago, but they did a smart move back then - they offered discounts to customers who post 5 star reviews on Google, Homestars, etc. As a result, they got a lot of positive reviews, so they could cut on service standards and still get customers.
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- Company Response
Mike, we're very sorry to hear you had a negative experience with Hometurf. Due to the unprecedented government shut down of our business, our team is working diligently to complete the overdue applications as quickly as our new staffing protocol allows.
Each and every one of our reviews are written by our many loyal customers. We service anywhere between 1,000 and 2,000 homes per day which tends to create a volume of reviews of all sorts.
If you could please leave us your contact information in a private message, we will send a technician out to your property right away.