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Best Way Stone Ltd

Interlocking Stone
Vaughan ON L4L 1A6
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HomeStars  >  Interlocking Stone in Vaughan  >  Best Way Stone Ltd  >  Poor quality pavers, $15000 wasted
Mike in Richmond Hill
Mike in Richmond Hill
5 reviews Toronto, ON
1/10

Poor quality pavers, $15000 wasted

I had Trevista 80 smooth paver in Glacier Creek color installed on my driveway 2 months ago. I was very happy with the look of it for the first 2 days when my cars were parked at neighbors driveway. As soon as I started using the driveway, I noticed noticeable tire tracks there. Considering that I've never seen tire marks on any of my neighbours' or friends' driveways, I called the company and tried to get an explanation. I was told that it's NORMAL, as there is white cement component in Glacier Creek and it may show some marks. I was asked a lot of stupid questions but never offered an apology. What pacified me is that I was told that next year when the driveway can be sealed, the tire marks can be cleaned off and will not reappear after sealing.
However, after the heavy rain two days ago, I noticed some wet maple leafs that fall of the tree on my driveway. I noticed them in the morning and when picked them up there were big brown imprints under the fallen leafs. This would actually look nice (see pics) if it weren't a driveway. The worst thing is that you cannot get them off with wet or dry brush, whatever chemical is in these leafs easily penetrated paver surface. I cannot even imagine how my driveway will look in fall.
After spending $15000 for the new driveway just 2 months ago, I am really upset with Best Way Stone, as their testing process for the new paver (Glacier Creek line started this year) is clearly inadequate. I am still undecided what to do, but certainly recommend you to stay away from Best Way Stone because of terrible quality and poor customer support.

Approximate cost of services:
$15,000.00
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