Reviews

10/10

Adrian handled the plumbing rough-ins for a complete basement underpin/renovation on our East York semi. Adrian's work was great and he was lovely to work with. It was the first time I'd been through a job like this, so I had a lot of questions. Adrian was awesome... explained everything thoroughly, and made sure I had a good grasp on what he was doing. Following completion of the entire project, it came to light that much of the work completed by our other contractors (not Adrian!) was done improperly. Corners were cut by another plumber and we were left in a poor position. We asked Adrian to come back in and correct these issues. This included re-running several improperly run drains, properly venting drains that were originally left unvented, running a new vent-stack to accommodate these newly run vent lines, etc. Again, his work was top-notch. He was punctual, showed up when he said he would, and finished on schedule. His work site was clean and he was easy to have around. I'd highly recommend Adrian and will certainly use him again.

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10/10

Daniel and his crew are outstanding . We recently completed a full basement renovation in our typical East York semi. This involved digging down several feet and finishing the entire basement. True North handled excavation, underpinning, all plumbing rough-ins, and the installation of a new central beam to replace previously existing load-bearing posts. In terms of both schedule and cost, Dan was detailed and thorough. Prior to singing them up for the job, Dan came by and walked us through every aspect of the project. We really appreciated his approach. He was great to work with. Once work started, the same crew (Jon, Keith, Sean) showed up every day, first thing, and worked consistent hours. Progress was quick and the job was completed as scheduled. We lived in the two upper floors of the house while they worked, and they routinely kept those floors clean and free of tools/debris. The guys were great to have around... really friendly, lovely with our pets, and really sweet and kind to our infant daughter. ** Following completion of our entire renovation, we found ourselves experiencing some plumbing issues. Unsure of the source of these issues, I asked Dan and his crew to come by and have a look to ensure they were happy with everything they'd done. They not only stood by their work (which was, we quickly confirmed, without fault) and went the extra mile to ensure we fully grasped the actual source of the issue... but Dan also continued to answer questions and provide assistance in the coming days as we pursued solutions. These guys were lovely to work with, and I highly recommend them.

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Company Response

Hi Jon,

Thanks for the great review!! It's a much better space down there than it was before we started. It is unfortunate that you ran into the problems you did, but I'm glad we were able to help solve them. I hope everything is right now. Let us know if you need any more help.

Daniel

10/10

We were having an issue with our Electrolux dishwasher not draining properly after a cycle. I had another repair company come in and was quoted over $600 to remove the unit and replace the logic board. Something didn't seem quite right about that suggestion, so I called Peter. He came by the next day and diagnosed the issue immediately as a blocked drain pipe. The fix was quick and simple, and saved me a huge chunk of money. Would highly recommend and will certainly use again.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for making time off your busy schedule to give us such a great review!!!!
I truly appreciate your your business and especially clients like yourself
Thank you so much for your support!!!
I'm sure you will get lots of use from your dishwasher
Thank you