We couldn’t be happier with our decision to use True North Underpinning to lower and extend our basement. Daniel was amazing to work with – he was knowledgeable, transparent, trustworthy, reliable, and so helpful. The crew was professional, friendly, hard working, and very considerate. Despite our small property and semi-detached house, the crew was able to manage with minimal disruption to our lives (even while working from home) and kept the site as tidy as possible. The crew was so great we were actually sad to say goodbye! We’re so happy with the experience, and would strongly recommend True North to anyone considering underpinning their home.

We hired Daniel and his team to underpin our semi detached home in North Toronto and it was the best decision we made for our basement renovation. Throughout the whole process Daniel was transparent, friendly and very professional. The project manager Josh and the entire crew were extremely reliable and great at what they did. Even in the hottest summer days, they showed up, worked hard and did it all with a positive attitude. The project was done on time, on budget and exceeded our expectations!
We would recommend True North to whoever is considering making big changes to their basement.

Hands down the best experience with a reno we’ve ever had - and it was by far the most complex. The crew was amazing, friendly, and professional. Our neighbours also loved the crew and agreed that we are sad to see them go. That last statement alone should tell you how much we liked them… who is sad that a job is done?!?

Daniel, Josh, Aubrey and the rest of the True North crew are extremely professional and excellent at what they do. Everything was thoroughly explained to us throughout the job and we felt extremely comfortable with the expertise of the team on our project. Any issues that popped up as the result of difficult terrain or working on an older home were met with well thought out solutions. Can't recommend this team enough!

We worked with True North for our underpin in spring of 2021. Daniel and his team were professional and organized. They kept us up to date on anything that came up during the project. We would recommend them to others looking to underpin.

True North Underpinning are phenomenal. Their quality of work and knowledge of this specialized field is the best in the city without question. In addition to their skillset the whole team is very friendly and professional - from the owner Daniel, who is always available, right down to the on-site team we had of Josh, Aubrey and Keith who were available to answer any questions we had and kept a tidy and well organized worksite. They were on schedule and hardly impacted our lives as we lived and worked from home during the underpinning process. Our project was roughly 750sqft and we finished our basement with underfloor heating and concrete floor which we are having polished this month. When our project was complete we were truly sad to say bye to the team they were so lovely!

Daniel and his team at True North did an excellent job on our basement underpinning project. The workers were very professional. The work was excellent. The project was completed on schedule and on budget. Daniel was very responsive and accommodating when changes were required to the project as a result of the discovery of unexpected conditions. True North is an excellent contractor, and we are happy to recommend them.

Daniel and his team fit us in to their schedule last minute when we learned the house required the basement to be dug out and new sewage lines put in. Communication throughout was top notch as was his team - an incredible group who were courteous, punctual and extremely hard-working. They are valued and highly recommended!

We are extremely happy with the service we received from True North Underpinning and highly recommended them. From start to finish they were extremely responsive and professional. Their workers were friendly and polite and we even received compliments from the neighbours about how nice the crew was.
Daniel answered every phone call and the job was finished in the exact time he quoted. Consider yourselves lucky if you are able to book them for your job!

I couldn’t be happier with how True North Underpinning handled our basement project. Hardworking and friendly crew, efficient management and great customer service.
As both a customer and a GC I look forward to working with True North again.