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0/10

So our kitchen designer suggested Tasco. They have a great deal on the 4 new appliances from Samsung. We purchased the extended warranty. So within 2 years our oven locked and the mother panel died. it took two weeks for the technician to come and find out what was wrong. He showed up 1 hour late. I was at home for the full day. It was a Friday, he showed up at 6pm no calls he would be late nothing. He was in the house all of 2 minutes. Said we need two parts. it took two weeks to get the parts. Second visit he was 1 hour and 45 minutes late. again no call or apology on his tartiness. Used my butter knife to try and open the oven. No such luck. after 30 minutes he finally opened the oven by removing the back panel. He replaced the two parts, it did not work. His recommendation was replacement. I was told Tasco would be in touch on Monday. I heard nothing. I called on Tuesday, they said they would look into what was going on. No call back. I called Wednesday afternoon, I was told that the technician needs to check out more with Samsung. They are not willing to replace right now. So I wait. They will be making a third attempt at fixing it. Replacing the thermometer. I am waiting to hear when the part is in. 7 weeks without a stove. Tasco said this is normal. Shame on tasco, I would not touch them with a 10 foot pole. I will continue to spread the word about the horrible service

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First Review

10/10

March & Co did fantastic job on my kitchen renovation. They were efficient with their time, meticulous with their work. I received various check ins with the budget and the project was kept on track! You can't go wrong with March & Co. Outstanding work and service!

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10/10

Fantastic company, They gave advice to save me money. Match the hardwood floors to the living room & dining room. Offered different options for floor grates. I could not be happier with the results. From the start of the quote, to all the installers were very professional, communicative and efficient with their time! Highly recommend.

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Company Response

Thank you very much for this review it was a pleasure working for you.
Sheila

10/10

Paul did a fantastic job! He was fast, efficient and so personable! Not to mention reasonable at the end of our project. So happy with the results. Can't wait to get the upstairs done! Would have him back in a heart beat.

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Company Response

Thank you Jan it was a pleasure, look forward to doing the upstairs.
Paul