During this winter, I had a rotten egg smell throughout the house that seemed to originate in the bathroom. This all happened right on Dec 26 when everyone else is on holidays but when I called Toni from Drain Tony, he was more than happy to come out the next day to inspect the problem. I had Tony do some work in my basement before with waterproofing and replacing my sump pump and he's always been a great help and this time was no different. During the coldest and heaviest snow fall, Tony was outside inspecting the sewer drains and found the problem. He suspected it was a collapsed clay drain pipe causing a blockage in the waste and he was right. During -20C temps, Tony and his crew were able to coordinate locators and HVAC guys to be able to excavate the space and replace the drain. They finished in a timely manner and left the place pretty clean considering they were digging in 2 feet of snow and down several feet of earth.
- Company Response
H Kim! Thank you kindly for your feedback, we did outside Drain Repair in Toronto, there was approx. 10 linear ft. main drain replacement by excavation outside the house with clean out for maintenance.
Main drain blockage was caused by colapced pipe and that section is now replaced with new 4"PVC line, the repair has 25 years warranty.