Reviews

4/10

Called Holmes Inspections due to a musty odor in our house. It has been there for years. Inspector came, nice guy. Did not smell the odor and as I had been in the house for a while I did not really smell it. Usually only when you come in from outside. He indicated he was a smoker and his sense of smell might not be acute as it once was. Anyway had the home inspected, mold tests negative but no closer to identifying where the smell is coming from. Disappointing and a lot of money. No follow up from the company.

Approximate cost of services:
$900.00
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9/10

Air conditioner condenser contactor was intermittent. Tech identified the issue quickly and replaced the affected part. Disputed billing amount but was corrected. Knowledgeable technician. Air has been working without issue since repair.

Approximate cost of services:
$150.00
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1/10

Like most of the people in this post, I should have checked Homestars first. Told $80 for service call which would not be charged if repairs done. Tech came, looked at dryer for about 2 minutes then said $280 plus parts. Of course he told me this was a great dryer that is much better than new ones. Figured I would be out $80 anyway so I said go ahead. No more than 1 hour later, done. Parts for 2 rollers, $145. (Found you can buy them online for $15 each). Dryer does seem to be fixed but for another $50 probably would have been better to buy a new one. Also there is a video online that shows how to replace the rollers. Would not use these guys again. Repair should be dependent on how many hours not a flat fee.

Approximate cost of services:
$450.00
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10/10

inside basement under floor weeping tile drain system and wall treatment and install cold cellar venting to outside. Had issues with drain backup. The issue we had was not related to any previous work that was done at your home before and Pierre helped you to source your problem on Sunday visit at no charge.

Approximate cost of services:
$12,000.00
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Company Response

thanks again Brian in Oshawa Ontario for your time spent doing a 2nd review for Aquaseal Basement Waterproofing Contractors Ontario.(1) Previous customer in 2008 exterior excavation and waterproofing and also 2017 inside basement weeping tile drainage system installed and 2 cold cellar vents cored through wall.Inspection services for wet leaky basement solutions.

10/10

Constant water leakage during spring thaw and rainy days into our rec room. Aquaseal dug up side of house, fixed weeping tiles, put a seal on the wall. No water in rec room since.

Approximate cost of services:
$8,000.00
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Company Response

Feb 23, 2017 Thanks Brian S. in Oshawa Durham Region Ontario for your business back in 2008 for excavating right side of house and waterproofing from outside 4o year old cinder block foundation. Also thanks for your review here from all of us @ Aquaseal Basement Waterproofing Contractors Oshawa serving most of Southern Ontario.We also appreciate your ongoing confidence in additional work contracted to us in Feb 2017 related to inside weepingtile drain systems being installed and cold cellar venting being installed below grade.

Brian S. in Oshawa .Durham Region , ON