Reviews

10/10

Never thought a junk removal company could be so professional and organized. I booked the appointment at lease two weeks in advance. The day before the appointment I got a email reminder. On the day of service, I got a call in the morning notifying their ETA. When Will and Gordon got here, they were polite, courteous, and fast. They loaded up the truck with my junk in no time. And their price is fair. But what really impressed me is their cheerful attitude. I will certainly recommend them to anyone I know.

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Company Response

Thanks for the great review and taking the time to send it in. We are very pleased you have had a seamless experience with is from start to finish. We do take pride in our team and the high level of customer service they extend on a daily basis. The crew try to have fun while being polite, understanding and professional. Looking forward to your continued support and recommendations.

Regards,

Rick, President

10/10

We have water leaking into our bedroom on the second floor. One night dripping noise came behind a wall. That kept me awake the whole night. Also, water stain can be seen in the ceiling around a light fixture. So definitely there was a water leak in the roof. I contacted Mr. Roof Repair the next day, and set up an appointment. The crew showed up the day after within the time window promised and found missing shingles in the roof. The missing shingles were probably the result of a wind storm the week prior. I got a detail report with pictures before and after the repair. They also spotted some other shingles that were not properly installed and recommended further repair. I ordered for the additional repair, and again they came to fix it promptly. I got a second report for that job, too. Overall, I found Mr Roof Repair pleasant to deal with. They responded to my requests quickly and on time. The reports assured that the problem was fixed according to plan. I will recommend Mr. Roof Repair without any reservation.

1 of 1 people found this review helpful.
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Company Response

Hi subzerohf... What a thoughtful review. Thanks for this! Cheers!

10/10

We have a tall maple in front of our house, with branches touching the house and car on the driveway. After Andrew came and pruned it, about one third of its branches and leafs were taken off. We can now see our house. Everything is cleaned up nicely, and taken away quickly. The whole job took about two hours. And we are very happy with the result. We communicated with Andrew through the HomeStars quote mechanism. And Andrew responded promptly.

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Company Response

Thank you for providing a review. We're pleased that you are happy with our service. Enjoy the rest of the summer.

10/10

My kitchen sink was clogged on a Sunday morning. Called Mr. Rooter and made an appointment for 3 pm (because we were out until then). At 2 pm I received a heads-up call that they would be there in one hour. The service person arrived on time at 3. He found the clog and finished in about 40 minutes. He protected the floor with a tarp, and cleaned up everything nicely afterward. The invoice has details on every step he made to fix the clog. I am 100% satisfied. Highly recommended!

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Company Response

Hello Subzerohf,

Thank you for leaving us a review, we greatly appreciate it. It is great to hear that we were able to address your plumbing issue. We hope that should a problem arise in the future you do not hesitate to call on us again.

Thank you for choosing,
Mr. Rooter Plumbing