The Great Plumbing Co

Plumbing
1277 York Mills Road Toronto ON M3A 1Z5
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The Great Plumbing Co
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99%

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Reviews by rating (past 12 months)
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Reviews for The Great Plumbing Co

Average customer rating:
9.9 10 (127 reviews)

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William
William
8 reviews Toronto, ON
10/10

Plumbing repair

Jeff was great. Excellent online presence with an easy to follow booking system. Clean, tidy, professional and punctual. I'd easily book The Great Plumbing Company for my next plumbing requirements

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Company Response

Thank You William;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Brady
Brady
1 review Toronto, ON
8/10

Plumbing Issues

Needed new taps and faucet in the laundry area. The old ones were leaking an would not shut off. Jeff was on time and replaced everything needed plus, gave me advice about some other issues. Good job overall, Jeff is very knowledgeable.

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Company Response

Thank You Brady;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

York M.
York M.
0 reviews Toronto, ON
10/10

2 bathroom toilet repairs

Prompt, courteous & professional. Flat rate based on a quotation, instead of an hourly rate, is a major plus.

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Company Response

Thank You York M;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Kamran
Kamran
0 reviews Toronto, ON
10/10

Blocked drain

Very professional and explained all options so there were no surprises. Jeff was a pleasure to deal with.

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Company Response

Thank You Kamran;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Ezra C.
Ezra C.
0 reviews Toronto, ON
10/10

Backyard outdoor faucet and shut off valve to outdoor faucet

Jeff was very professional as always and great to deal with. The work was completed promptly and quoted out at a reasonable rate with details broken out so you know what you’re paying for. This was second job he completed for us, we’ll definitely call him again if we have any further plumbing issues.

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Company Response

Thank You Ezra;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Ib
Ib
1 review Toronto, ON
10/10

Faucet Replacement

I needed a new kitchen faucet installed and received friendly and speedy service from The Great Plumbing Co. They provided a 3 hour window of arrival, texted when their plumber was en route and called when he was on the property.

I also appreciated their agent over the phone explaining that they don't give cost estimates until a plumber is on site because they don't want to give too low an estimate only to surprise the customer if more work is needed.

The terms were very fair: an inspection followed by a quote and the option of either declining the work and paying a $66 visiting fee or paying for the work to be done. The faucet was installed perfectly and The Great Plumbing Co. took every step to prevent surprises or false expectations. I'm very happy with this company and will call upon them again.

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Company Response

Thank You Ib;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Karina
Karina
3 reviews Toronto, ON
10/10

Faucet handle in bathroom

Jeff arrived on time. He rescued the hot handle that had an allen key screw stuck inside it. He used the drill and the handle wasn’t damaged, so we can still use it!
He changed the cartridge too, because water leaked from the handle.
Excellent attitude! He explained the options I had before he started the job. Excellent work.
I love that you can schedule your appointment online with this company, so you are sure that the Great plumbing person is coming to your house.

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Company Response

Thank You Karina;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Mark
Mark
0 reviews Toronto, ON
10/10

Pipe and faucet repair and replacement

Timely, effective, efficient and friendly. Price was more than fair. What could be better. Great as the name suggests!

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Company Response

Thank You Mark;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

spenship
spenship
0 reviews Toronto, ON
10/10

Laundry room taps replaced

The technician was very good, explaining what the options were, and what he was going to do. He was personable and on time.

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Company Response

Thank You Spenship;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

Mark in Ottawa
Mark in Ottawa
0 reviews Toronto, ON
10/10

Best Plumber Ever!

I would give Jeff 6 stars if I could. Most responsive, timely, thorough, detail oriented plumber I have ever met. A true professional who takes great pride in his craft. I was thoroughly impressed!!! And best of all a super friendly, interesting person to talk to.
Mark

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Company Response

Thank You Mark;
Great to hear you were happy with our service. It certainly is rewarding for us to receive such a kind review and is very much appreciated. Just to be clear, there was no service visit fee charged, only the quote provided in writing was the price for our various tests to ascertain where the leak originated. The service visit fee is waived when a customer proceeds with our written quote. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Great Plumbing Co

About The Great Plumbing Co.
Why waste time looking around for a plumber while your plumbing problem gets worse? The Great Plumbing Co. provides the fast, friendly expertise you need when there’s no time to wait.
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The Great Plumbing Co. is a 100% locally owned and operated Canadian based plumbing company. For nearly three decades, we have been proudly serving residents in Toronto, ON and the greater Toronto area, solving their residential and commercial plumbing problems.
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As a full-service plumbing company focused on providing high quality plumbing solutions and unbeatable customer care, there is no job too small or too large for us to handle. Whether it’s a small repair, full installation or remodeling project, we will always take the time to listen to your concerns, and work with you to decide on a cost-effective solution.
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Trusted Plumbing Experts Since 1989
When we opened our doors in 1989, Founder and Master Plumber, Jeff Wright set out with the goal of helping homeowners in the greater Toronto area with their residential plumbing needs. Providing value for the customer with a respectful, professional, and quality service approach has always been his top priority from the start.
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Several years after we started The Great Plumbing Co., industry was booming in the GTA and we saw an even greater need outside the residential plumbing space. Thus, we shifted our attention to provide general contracting for local business owners. Fast forward to 1999 when we took the opportunity to become involved with the city’s development, providing CCTV inspection and cleaning of large diameter sewers.
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While we gained valuable experience from working in the commercial and industrial space, today we are happy to be back to our roots focused on helping homeowners with their residential plumbing needs. We’ve been able to help thousands of homeowners ease the inconvenience that plumbing issues can cause and keep their appliances and fixtures running flawlessly.
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What Can You Expect from Us?
When you call The Great Plumbing Co., you’ll speak with a friendly, knowledgeable advisor. Upon your request, we will be happy to send a licensed and insured plumber who will be able to answer your questions and provide you with a written quote for the work required.
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Enjoy the benefits of working with a reliable, professional plumbing company that prioritizes your needs:
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VIP Treatment on Every Call
On-time Arrival and Fast Turnarounds
Friendly, Local Experts
Licensed and Insured
Cutting-Edge Technology
24/7 Emergency Service
100% Satisfaction Guaranteed
No Mess
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Service Areas
Toronto • North York • Richmond Hill • Markham • Leaside • East York

CATEGORIES
Plumbing and Drain Services
PRODUCTS
Problem with your Plumbing? Drain blockage, drain backup? Do you require a new plumbing fixture installation?
SERVICES
Full service plumbing, to include emergency plumbers Repiping Services Clogged Toilet Repair Bathroom Plumbing Sewer Line Repair Drain Repair & Installation Water Filtration Systems More plumbing services
BRANDS
Moen, American Standard, Delta, Waltec, Emco. Toto, Master Plumber.
STYLES
Precise pricing on the spot provided in writing prior to any work performed.
SPECIALITIES
Bathroom and Kitchen - Plumbing and Fixtures, Plumbing Repair, Drainage Contractors, Drain Servics.
WEBSITE
http://www.thegreatplumbingco.com/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, Interac, Visa, MasterCard, American Express
LICENSES
Master Plumber, Plumbing Contracting, and Journeyman licensing
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.