After a very heavy rain (15cm in 1 night) landing on high levels of snow & ice, 2" deep of water got into our cold cellar vent, flooding the cold cellar & leaking into our finished basement. Corey at FirstOnSite Restoration arrived within 30 min. of my call. Assessed the work & equipment required. Then he dispatched a crew to my home within an hour! Corey waited for the crew to arrive to give them instructions & oversee their work set-up before leaving. 2 staff put new neoprene floor runners & tarps to protect my new wool carpet from wet items, moved all items in wet cold cellar area to a dry, tarped area in my basement, did the water extraction, sanitized all floors & rugs, set up 2 air movers & a commercial dehumidifier for 3 days. They also repaired a rip we found in my vapour barrier in the unfinished room adjacent to cold cellar. Corey also worked the numbers to give us a much better price. What great service & staff! We highly recommend them! Have already passed their contact info to 2 friends!
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