We called Mr. Rooter when our water pipes were frozen. We spoke first with Arianne (who was friendly and reassuring). She gave us an approximate time of when the technician would be arriving and then called again when he was on his way! When Curtis arrived he was courteous, well mannered and knowledgeable. He explained what he had to do and then explained the pricing (no surprises). He was thorough and waited around for a few minutes to make sure no pipes had burst. We would recommend Mr. Rooter and will definitely call again if the need arises!
- Company Response
Hello Laurie, thank you for taking the time to share your positive experience with our technician Curtis, Dispatcher Arianne and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Thank you Laurie for taking the time to leave a review! Please give us a call when you have any future plumbing needs.