Mr Rooter Plumbing of Mississauga ON

Plumbing
281 Queen St S Mississauga ON L5M1L9
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Reviews by rating (past 12 months)
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Reviews for Mr Rooter Plumbing of Mississauga ON

Average customer rating:
9.7 10 (808 reviews)

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LaurieH in Mississauga
1 review Mississauga, ON
10/10

We called Mr. Rooter when our water pipes were frozen. We spoke first with Arianne (who was friendly and reassuring). She gave us an approximate time of when the technician would be arriving and then called again when he was on his way! When Curtis arrived he was courteous, well mannered and knowledgeable. He explained what he had to do and then explained the pricing (no surprises). He was thorough and waited around for a few minutes to make sure no pipes had burst. We would recommend Mr. Rooter and will definitely call again if the need arises!

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Company Response

Hello Laurie, thank you for taking the time to share your positive experience with our technician Curtis, Dispatcher Arianne and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Thank you Laurie for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Mustafa in Mississauga
1 review Mississauga, ON
10/10

Had a wonderful experience.

I called Mr Rooter for an emergency on a Friday night. They were able to give me an appointment with in an hour of my call.

Mr Todd White was very friendly and professional, he showed up on time, explained to me the issue and my options to fix it, and after he finished, gave me advise on what to do to avoid the problem in the future.

I highly recommend Mr Rooter.

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Company Response

Hello Mustafa, thank you for taking the time to share your positive experience with our technician Todd and Mr Rooter. Mr. Rooter Plumbing is available on your schedule, so don't hesitate to call any time of the day or night. We understand plumbing issues aren't courteous enough to happen between convenient business hours, but Mr. Rooter Plumbing is. We're the courteous plumber when you need us most, and we never charge overtime. Thank you Mustafa for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Avery in Toronto
2 reviews Toronto, ON
10/10

We had noticed our basement drain backing up (not fully into our basement yet, thank goodness) and, due to the cold weather, had to wait for over 24 hours for someone from the City to come and check the municipal line. Once we discovered it was on our side, we called Mr. Rooter right away and was told that, while they were busy, someone would be out in 4 hours. Within that window, at 9:00pm, Chris Ford was at our door. He was meticulous and narrowed our issue down to an outdated trap system that had been blocked. He took his time to explain to us our options and answer any questions. I really appreciate Chris spending the time (he stayed until after 11:30pm) to ensure we were comfortable. While we haven't booked the follow up work yet, I trust the team at Mr. Rooter for emergency calls for quick, efficient, and professional service.

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Company Response

Hello Avery, thank you for taking the time to share your positive experience with our technician Chris and Mr Rooter. At Mr Rooter we treat our customers the way we would like to be treated. Our focus of providing quality plumbing service and products combined with honesty has made our plumbers the first choice. We're the courteous plumber when you need us most, and we never charge overtime. Thank you Avery for choosing Mr Rooter and have a great day!

Annie from Mississauga
4 reviews Mississauga, ON
10/10

Amazing team of professionals. Chris Ford and Curtis are experts in their field with great customer service. Timely, courteous, professional and clean is how I would describe their work ethic. Thank you for giving us our hot water back!

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Company Response

Hello Annie, thank you for taking the time to share your positive experience with our technician Chris, Curtis and Mr Rooter. At Mr Rooter we respond in a timely fashion even completing the work for our customers. We are always operating in an "above the line" responsible, professional manner. Thank you Annie, for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Private User
1 review Mississauga, ON
10/10

needed my kitchen faucet installed before I was having guests over for the holidays. the dispatcher booked me in right away and then called me before the technician was on the way. Todd was clean and quick, was very polite. Very professional employee.

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Company Response

Hello, thank you for taking the time to share your positive experience with our technician Todd and Mr Rooter. Our plumbers arrive promptly and get right to work. They complete the job with the perfect combination of speed and accuracy so the work is completed efficiently. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Private User
1 review Toronto, ON
10/10

What a great experience from start to finish. First, Lori the dispatch was friendly and understanding and did her best to get someone here fast to fix the leak in our basement. After giving us a window of 6-9 pm she called back when she got an earlier window which was great! Neil and Curtis showed up within the hour and got right to work. Our main shut off valve needed to be replaced before the leak could be fixed so they worked on what they could while the city came to shut off and then turn on the water from the outside. They were professional and friendly and explained what they were doing the whole time. I really appreciate the care and courtesy through this process. I highly recommend them!

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Company Response

Hello, thank you for taking the time to share your positive experience with our technician Neil and Curtis, dispatcher Lori and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Private User
1 review Mississauga, ON
10/10

I had a clogged kitchen sink over the holidays and was in a panic. Was booked in the same day (which no other company could). I'm surprised they were working christmas eve but very happy. Todd unclogged the issue and did it with a smile. He needs a raise or a nice christmas bonus.

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Company Response

Hello, thank you for taking the time to share your positive experience with our technician and Mr Rooter. Mr. Rooter Plumbing is available on your schedule, so don't hesitate to call any time of the day or night even Christmas Eve. We understand plumbing issues aren't courteous enough to happen between convenient business hours, but Mr. Rooter Plumbing is. We're the courteous plumber when you need us most, and we never charge overtime. Thank you for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

Private User
3 reviews Whitby, ON
0/10

They charged $335 to replace a kitchen faucet. This was a ten minute job.
Never ever call Mr. Rooter ! It was implied that this was a much larger job so that they could get us to agree to this ridiculous charge.

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Private User
1 review Mississauga, ON
10/10

I had Erik come out and fix my bathtub. He was very professional, courteous and super friendly, he did a fantastic job and cleaned up after himself. I would use Mr.Rooter again for any of my future plumbing needs! Thanks Erik!

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Company Response

Hello, thank you for taking the time to share your positive experience with our technician Erik and Mr. Rooter. At Mr Rooter we are always operating in an "above the line" responsible, professional, courteous and super friendly manner. Thank you , for choosing Mr Rooter and have a great day!

Margaret Hudson in Toronto
1 review Toronto, ON
10/10

Todd was such a nice young man. Very helpful and knowledgeagble. Along with being well informed, Todd was quick to respond to the leaky shut off valve in my basement. The work was done in a timely fashion. Very assertive and respectful. Thank you for the work done! I will be recommending Todd to family and friends in the future.

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Company Response

Hello Magret , thank you for taking the time to share your positive experience with our technician Todd and Mr Rooter. We recognize that exceptional plumbing is about more than fixing your plumbing concern; it's about assuring that you hired the right company from the time we answer your call. Thank you Margaret for taking the time to leave a review! Please give us a call when you have any future plumbing needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing of Mississauga ON

Mississauga Master Plumbing License # 2008007017TM. Mississauga Contractor License # 2008007016TC. Looking for a plumber in Mississauga? Every customer's individual needs is important to us at Mr. Rooter Plumbing of Mississauga ON. Our focus is to provide a quality combination of plumbing and drain service and products.
Our Services Include:
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Hot water tank repairs and hot water tank replacement. Septic Refurbishment.
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
Pipe bursting: replacement of underground drains and water services with minimal excavation. Septic Refurbishment;Home Flood Prevention: Backwater Valve and Sump Pump System Installation and Inspection. Water purification installations, water softeners and Reverse osmosis system installations.

CATEGORIES
Plumbing, Drain Services, Waterproofing, and Septic Tank Cleaning, Repair & Installation
PRODUCTS
Bio Choice: a drain line maintenance product that has green certification. It is a bacteria and enzyme liquid that keeps the kitchen drain lines running.
SERVICES
clearing blocked drains, hot water tank repairs, toilet repairs, clearing kitchen drains, clearing sewer backups,
SPECIALITIES
Trench less rehabilitation of sewer lines using the Formadrain process, a pulled in place system. The only system that uses a two stage epoxy resign with fiberglass. Pipe bursting technology; where the existing line is used and a new PVC line is installed.
WEBSITE
http://mrrooter.ca/mississauga
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
17
RETURN POLICY
All supplied materials and installations come with a full guarantee.
PAYMENT METHOD
Cash, Visa, MasterCard, American Express, Cheque
LICENSES
Mississauga Master Plumbing License # 2008007017TM. Mississauga Contractor License # 2008007016TC -
MEMBERSHIPS
Mississauga BIA, Green Plumber Ceritified, Licensed Formadrain Installer, Croatian Canadian Chamber,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Minimum
BONDED
Yes
PROJECT RATE
In any plumbing situation our technicians let you know the price upfront before starting any work.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The warranty varies depending on the job that was performed. All warranties come in writing.
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