Reviews

4/10

My experience with this Brampton location was not a positive one. Sample chosen in store marked Maple Cocoa and boxes received also marked Maple Cocoa were different as this flooring was much darker. Installer Tai suggested I contact store (I have pictures of both) but as this floor would have been my second choice and he already started working I decided to keep it. When job was completed with the exception of cleanup and minor touch ups, I received a call from the store and told I now must pay cash balance to installer. I explained that I used credit card and couldn't come right now as my son on his way to work and I don't drive also can't leave my dog in the house with wide open door for the installers. At this point, Andrew got on the phone as literally started YELLING at me implying I wasn't trustworthy...really?? I have worked in credit management for over 40 years which included building industry so I can appreciate the various challenges facing companies today but never have I experienced such disdain and disrespect for a customer. At any rate my son called in for work late with dog in tow final payment was made. Installers did a good job but I will never deal with this company again regardless of price. It's important to be dealt with fairly and with respect. Wanda P Brampton

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Company Response

Sorry we do not release material or complete install jobs without payment. Read the terms and condition. Andrew assisted you personally and gave you an amazing price and service. The colour is the exact sample. Wood has variations and from your review you accepted the contractor to proceed with install and complete job.

We require payment in full before job is complete. For more information visit our website to read terms and conditions or look at the invoice. Thank you

10/10

I am very happy with the service I received. Wayne did a great job addressing all my concerns. The new fixtures makes a huge improvement on the appearance of my bathroom and no more leaky tap. Wanda P Brampton

1 of 1 people found this review helpful.
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Company Response

Thank you for the review! we appreciate your feedback.

0/10

Arek and helper arrived on time and were courteous throughout. When work was completed I did see tub and it looked fine but it was when they left I touched tub and noticed it wasn't done properly as surface both interior and exterior was coarse and rough to the touch. I've not been able to use the tub and now have called a company that specializes in bathtub refinishing to redo the entire job. Area around drain still damp days later. I cannot speak to his expertise in other areas of renovations but I can categorically state he didn't do this job properly and wouldn't recommend him. I have left messages for him requesting at least a partial refund of money I paid, as a senior I can ill afford to pay twice needless to say no response received. Wanda P. Brampton

1 of 1 people found this review helpful.
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10/10

I recently purchased a floor model sofa and in stock chair from Homestyle and just wanted to say I am absolutely thrilled with both pieces.. The quality of sofa (natuzzi leather) and aviator chair can't be bought anywhere else for that price. Items delivered as promised fast and courteous service. Would highly recommend. Wanda P

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10/10

Thanks to the entire team at Total Tech. They're super professional, courteous and everything was completed on time. I contacted three other companies but decided to go with Total Tech after checking on Home Stars and seeing they have a store location which offers a wide range of services and products. I chose the dark blue liner which looks fabulous and all was done in time to celebrate my grandaughers 18th birthday. Thank you again for a job well done Wanda P Brampton

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Company Response

Thank you very much Wanda for your kind words. We always strive to look after our clients and have enjoyed working with you. Enjoy the rest of the summer !