Reviews

10/10

Chris and staff were all very professional, courteous and easy to work with. The staff cleaned up the job site every day before they leave. Chris and his trades were very responsive to our requests, and kept us updated on issues arising from the renovation. Issues will always come up in an older home. How the contractor address it with the home owner can make the process pleasant to deal with. Although we lived at the house while the renovation went on, there was minimal interruption to our daily life. Very pleased. Chris' services do cost more than other contractors' quotes. However, having gone through one "cheap" nightmarish contractor, the money is well-spent.

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Company Response

Hi Eva,

Thank you for your kind words about our employees and sub trades.

It's important for 2 reasons to always keep a job site clean at all times because it helps keep our employees safe and shows respect to you and your home.

We believe in providing our customers with regular updates during any project and also answering any questions that they might have in a timely manor. We always anticipate something to arrise that was unforseen on any project but we strive to find the best possible solution and a cost effective way to solve any issue that might arise.

We hope that you get many years of enjoyment out of your newly finished basement, it really looks great!

We understand that we are not going to be the cheapest contractor you can hire. All of our employees are held to high standards and participate regularly in safey and training courses to be able to provide our clients with an exceptional renovation experience. We also use high power fans to minimize dust and provide plastic walls to separate the work area from the rest of the house.

Thank you for your business and it was our pleasure to work for you.

Chris and the team at Remodel Construction Co.

10/10

At our previous home, Cy came to our rescue after our ~40 year old furnace died on a freezing cold February weekend in 2015, after driving through the snow storm. We unexpectedly sold our house and moved into another old home in 2016, and Spring Home helped us switch out the old oil furnace and remove the oil tank, as well as completing additional duct work, etc. It was a 10 months long process with Enbridge finally bring gas service to the property. The team at Spring Home was responsive at each and every step, even though sometimes the communication is months apart. We also happened to have a terrible plumber and an unreasonable framer from the General Contractor working on the house, making unreasonable demands and damaging work already done. Spring Home was most accommodating in responding to their unreasonable demands, even returning on a weekend just to move the gas pipe to accommodate the framer and plumber. The awesome ladies at the office also made speedy arrangements to ensure that we would have hot water and warmth as soon as Enbridge completed the install, which took additional visits from Spring Home, without any extra charge. Highly highly recommend.

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Company Response

Good Afternoon Eva,

Thank you for all you kind words. I will be sure to pass this along to the rest of our team. The ladies in the office think you awesome too :-)
We look forward to doing business with you for many years to come.

10/10

Don helped us inspect a 50 year home that we thought was well-built. We were told by our referral source that Don has turned numerous buyers away from potential hellish purchasers, so going into the inspection with Don was both reassuring and scary (because we have already fallen in love with the house). Don was on time, thorough, and funny while educational at the same time. He also gave us tidbits and tips on maintenance of the home, and seems to know both the best trades in the area. Before we knew it, 3.5 hours flew by. We now have the peace of mind to proceed with the purchase. Thank you Don... we will be calling you day and night for the names of the various trades you rambled off during our inspection.

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Company Response

You are very welcome Eva, I hope you turn this country property house into your home and yes I am only a phone call away for contractor referrals.

10/10

Cy was our saviour! Our 30 year old furnace died on a freezing cold Friday night. We sent Cy a SOS email expecting a response on Monday. But Cy responded right away and braved the snow storm Saturday morning to come to our house in Durham Region. He even offered to bring portable heaters for us from his Markham office, which required him to make the extra trip in the opposite direction. Our new furnace was professionally installed first thing Monday morning and we were toasty warm again. Without any prompt from us, Shirley in the office started the energy rebate process immediately after the installation. Our government rebate application was approved almost immediately. Very caring and professional company with excellent staff. Keep up the good work! HIGHLY RECOMMENDED!

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Company Response

Good Afternoon Eva, So happy we could get you some heat. I remember it being very cold! I will be sure to pass this review along to our team. It was a pleasure working with you and if you need any assistance in the future, please do not hesitate to call.