Spring Home Heating & Cooling Systems Inc

I was looking to replace my 20+ year old A/C as well as my gas hot water tank with a heat pump water heater as a part of the HER+ rebate/loan program. Generally speaking for the A/C replacement, we were hoping to upgrade our system but keep open the possibility of retaining our furnace/air handler, which wasn't as old. We also wanted to get some additional ductwork run to correct a temperature imbalance in one of the rooms. I received quotes from five different HVAC companies before deciding to go with Spring Home.

Sam is an exceptional consultant. Unlike the people the other companies sent, he made an effort to understand our needs, conducted a thorough assessment, and in general went above and beyond in the services that he provided to us. All the other companies tried to sell us on a full system replacement and never even brought up the possibility of just replacing the A/C with a heat pump. The other companies also didn't bother checking on the logistics of getting a heat pump water tank down into our century home's low basement height and either flat out refused or said yes without confirming measurements of any kind. Sam was the only one who made sure that the install would be viable, dimension-wise. He also suggested extending our furnace's intake to the outside to correct the negative air pressure in our home. Generally speaking I highly appreciated the care Sam took to inform us of any potential risks and manage our expectations.

Sam also made a huge effort to make sure that our new ductwork would be viable. Because of some oddities in our old Toronto home, it took quite a bit of investigation and we now know much more about how our home works.

The price that Spring Home quoted was fair and the installation work was completed within their estimates. Everything has been working as expected and we are pleased with our install.

Spring Home provided fast and professional service. We were very happy that they were able to work within our office hours and get the job done quickly.

My 17 year old Trane air conditioner stopped running on July 5'th. Owing to its age, I was sure I was on the hook for a new unit. I've had exceptional experiences with Spring Home in the past and this one was also good. Rodina, who is excellent in customer service, set up an appointment right away on July 8'th and Amir, the technician, actually arrived well ahead of schedule. As it turned out, all the unit needed was a replacement 'capacitor' part and it was up and going again. Its always a pleasure to deal with Spring Home!

I have been a customer of Spring Home for more than 10 yrs now. We had one installed in the main floor in 2012 and another one in the basement last July 2. 1. Mitsubishi is very energy efficient, quiet and slim.2. Sam is very knowledgeable with the product and provided me with the pros and cons of the unit and he easily responds to my call for questions. 3. Installation was done by professional guys "they know what they are doing".
I highly recommend Spring Home. Staff are very prompt also in answering the phone. ... Sonia

I recently had the pleasure of contacting Spring Home Heating to replace my old and inefficient air conditioner. I am an elderly homeowner, and I was deeply impressed by the service I received from Justin. He responded to my inquiry promptly and scheduled a visit to assess my system.

Justin was thorough in his evaluation and took the time to explain how the entire system works, something I greatly appreciated. He patiently walked me through the installation process and offered several options that would be compatible with my existing furnace.

What truly set Justin apart from other representatives was his genuine concern for finding the best solution for my home, rather than just trying to sell me something. He asked insightful questions, including specific ones about the airflow in my house, that no one else had thought to ask.

Thanks to Justin's expertise and thoughtful approach, I felt confident and well-informed throughout the entire process. Spring Home Heating, and Justin in particular, provided a level of service that was both professional and personal. I am very glad with my decision to use Spring Home Heating.

When my water heater and furnace recently broke down, Sam came to the rescue. He explained very clearly how my existing system had been working, and then laid out some other, more cost-efficient options that were possible. He explained the various pros and cons of different installation options and set-ups in my specific situation as well as the short-term and longer-term up-front and/or operational cost savings gained with each option.

On the installation day, the technicians went above and beyond. It is clear they take great pride in their work. Peter especially, dealt with some challenging venting and ducting issues with ingenuity and grit. They worked an extra long day to ensure the system was ready to be used that evening.

I usually find that technicians who are ACTUAL EMPLOYEES of a company, and not sub-contractors from another company, care more about their work and this installation reinforced this belief for me. From start to finish, I was very happy to work with the truly professional team at Spring Home Heating and I am confident in recommending them.

We replaced a leased water heater with a tankless model. We received a quite quickly, and they considered the issues we had routing power to the unit and provided us with options. The installation was smooth and professional.

Old furnace died. SPRINGHOME responded and installed a new furnace the next day. We were completely satisfied with their work and the speed of the service.

Great service, very informative and I'll be sticking with this company. Amir was very helpful as well as Rodina in the office.

Justin was immensely informative, so well prepared, and incredibly succinct in all of his explanations to me. He took his time to make sure I understood every single aspect of what they were doing, what they look for prior to making decisions, and complete transparency about all the products they sell. We couldn't be happier and we will be moving all our business to Springhome in the future. Thank you so much Justin. We are so excited for our first heat pump.