Project started with low key, low pressure, fact based sales pitch. Installation was fast and professional. The windows are great. Communication with Steve and Steve was good, fast and responsive replies. I have recommended this company to friends.
Hi Donna, thank you for taking a few minutes to write a review and expressing your thoughts. We live by the golden rule here at Fortress Windows and Doors and that is to simply treat people the way that we ourselves would like to be treated. Do I like a high pressure buy now or lose your discount sales pitch? NO. I believe an educated consumer is a wise consumer so we take the time to make sure our clients have enough information to make a wise choice, with no pressure. Some companies are still pressure selling, drop price discount, buy today for special pricing nonsense. We believe in honest, truthful, informative conversations with our clients because we truly have your best interest in mind. Perhaps this is one of the reasons that our Homstar ratings are so consistently high. All the best, thank you again for your business! Steve
I decided that cooling the whole house overnight just to keep one bedroom cool was ineffective so after much research ended up with Spring Home Heating and Air Conditioning. They had already installed a new furnace a couple of years ago and I was impressed with their service. They didn’t disappoint. Chris and Amir were expert installers of the split a/c Daikin and the unit is so quiet! It was a complicated installation because the unit had to be installed quit a distance from the room to be cooled. Chris is a pleasure to deal with. I wish I had done it years ago. I would recommend this company for heating and cooling needs.
Hello Donna thank you for your review and a great feedback which will be shared to the whole team at Spring Home specially to Chris and Amir. We are glad that you are now enjoying the comfort of your home. Please do not hesitate to call if you need our assistance or if you have any questions. Take care always!
Bathroom renos can be complicated so you want a contractor who knows their stuff, is honest and is respectful of your wishes and properties. Taras is all of that and more. He is a master craftsman committed to quality work and attention to detail. He discussed every design decision with me before proceeding. He showed up every day at the agreed to time and worked HARD. I mean really HARD! He and his crew are polite and respectful and were a joy to deal with. Taras effectively coordinated with the sub-trades so there were no delays and no surprises. He maintained good communication throughout the project and also had a clear contract with no weasel words. I appreciated that Taras didn't try to dovetail another job with mine, so there wasn't a day when he went on someone else's job. I appreciated that. At the end of every day, he reviewed the work done with me, cleaned up and removed the tools. I am delighted with the results. Check out the pics! What it looks like now (nice huh?) and before. Amazing right?! I have already recommended the company to my friends and wouldn't hesitate to hire them again. Thank you Taras!!
Thank you for your kind words. I take great pride in the work I do. I must say this turned out to be one of my proudest, if not a master piece... very close to it. It was a pleasure working with you.
Crazy February thaw flooded basement of a commercial property. Mario was always there at the agreed time. He put up with the on again, off again request for work to start without attitude. He liaised effectively with the tenant and he reassured me throughout the project. Great communication skills, great service with respect for the client’s time and property. Thank you so much
Not a problem. glad we could help.
Project started and was completed within agreed to timeframe. The crew worked steadily without complaint despite the searing heat. Every day, even though they would be returning the next day, all their tools were removed and everything was cleaned. Honestly, my backyard has never been so clean. Martin and his co-worker were a pleasure to deal with. Paula politely kept communications open throughout the project and Kris, the big guy, seems to genuinely care that the job is done well. The whole team work hard to ensure the client is informed and satisfied.
Thank you very much for the rating and review. It was a pleasure to work with you!
We hope you are going to enjoy your new waterproofed back patio with the granite look for long time.