Hi Roxanne,

Sometimes we find unexpected things in peoples homes and unfortunately that's what we found when looking at your kitchen renovation, we found that a structural beam was removed from a beam beam in your basement which should not have been removed.

After consulting with our structural engineer we were able to determine the right course of action to correctly make the necessary repairs to the support beam.

At Remodel Construction we believe in always in bring on time, keeping appointments and leaving our job sites tidy and clean daily.

It was our pleasure to be able to assist you with this issue and look forward to working for you again in the future.

Chris and all the Remodel team.

Annette,

It is with great delight to hear how satisfied you our with your new washroom fans and the experience you received from our team.

When we are contacted by new clients we like to ask several questions to find out what it is that they are looking to renovate. This helps us determined how much time is required to complete the project, we can also then accurately let clients know when we would be able to complete their project.

When we are ready to start any project site preparation is very important. In your home you have hardwood floors. We use dense compressed cardboard on hardwood to protect them from from dirt, accidents and it provides protection when using our ladders and a safe place to put down tools and materials without damaging your floors. On your furniture we installed lots of light plastic because we were entering the attic there was going to be some dust. The plastic is easily collected at the end and your furniture is virtually dust free. We treat your home as we would want our home to be treated by a contractor.

Our sub trades and our company's employees have worked together many times over the years and everyone knows exactly what to do and what's expected on every job site.

We keep you informed as to the progress of the work and let you know if there is anything that needs to be addressed or taken care of if we find something when the project is being completed.

Thank you for your testimonial about your experience with our company for you washroom fan replacements. We are really glad that you like your new Panasonic Whisper Quiet fans they really are very quiet fans.

From all the team, Tim, Dexter, Richard, Zackery, Dan at Remodel.

Hi Liz,

Before we started your project it was just bear concrete and 2 x 4 walls. We discussed the different possibilities and with your input we had a vision of what your laundry room was going to look like. You wanted drywall walls, a wood look vinyl floor, LED pot lights to make it feel bright and spacious.

We had couple of challenges that popped up but we were able to come up with the right solutions to get the job completed to your liking and satisfaction which is very important to us too.

It's really important to protect your existing floors during any renovation, carpeting or hardwood. We use a heavy condensed cardboard on hard surfaces and 3 mill no slip plastic on carpets and carpeted stairs. This helps to prevent dents on you hard surfaces along with keeping dirt and construction debris from damaging your floors. It also helps with the daily clean up as well.

Thank you for your business Liz, we are so happy you love the laundry room and your new closet doors upstairs. We really appreciate your kind words about our company and our team. We look forward to working for you again in the future.

Warm regards,

Chris, Dexter, Tim, Jason, Marty, Richard and Mike.

Hi Mike, it was our pleasure to be able to work with you on your first home.

In order to meet our clients needs and expectations its important that we meet several times prior to starting the project. It helps us understand exactly what your looking for and it also helps us be able to explain how and what we can do to get you to the finish line.

Communication is key to the success of any renovation thats why we keep you updated regularly and make ourselves available to answer any questions or concerns that you may have.

We are so happy that we were able to provide you with quality work and hope that you and your family will be happy in your new home.

Thank you for your business and we look forward to possibly working with you again in the future.

Chris

Hi Gary,

You are very welcome, it was our pleasure to be able to help you with the repair of your shower door and the improper installation by the shower door company who originally installed the door.

We knew that it was stressfull for you knowing that you had already sold you condominium and in your situation it was the least we could have done to help you resolve your problem in a timely manner.

Chris

Mike, we are so glad that you are satisfied with the overall job of your laundry room renovation. Wow what a difference it makes from what it used to look like.

After renovating several laundry rooms over the past couple of years we were able to suggest several features that other customers have used and really liked for your project.

Communication is key to the success of all our projects and provides our clients with peace of mind knowing that their project is progressing as outlined from the start.

Thank you for your business Mike it was a pleasure to meet you and we look forward to working for you again sometime in the future.

Chris, Dexter, Jay, Marko, Tim and the rest of our team.

it's always our intention on every project to complete the work to the highest possible standards and to ensure that our clients are completely satisfied with our quality of workmanship.

Your bath tub to shower conversion looks fantastic and we are so thrilled that you love how it works and how it functions for your specific needs.

it was a pleasure working for you both and hope to work for you again in the future.

Thank you for your business. Chris and all our team.

Drew, removing the low ceiling in your kitchen really gives you a whole new perspective in the room. Its looks absolutely fantastic and we are so happy that you guys love it too.

Unfortunately there were a few items that we found during the demolition phase of the project that we had to bring to your attention and address. We believe that keeping our clients updated regularly during the project keeps the job running smoothly and keeps the project on time because items can be addressed quickly and efficiently.

Keeping our work sites tidy and clean is an integral part of all our projects. It also creates a safer work environment.

Thank you for your repeat businesses. As always it's our pleasure to work for you and your family Drew. We look forward to your next project.

Chris and all our team.

Hi Dan,

We are really glad to hear how pleased you are with the finished laundry room, area washroom and basement renovation. It really does look fantastic and the transformation from a practical sense is great.

From the design stage to preparing the drawings and obtaining the necessary building, plumbing and electrical permits we can facilitate all that for our clients and make it a simple process.

At Remodel Construction we pride ourselves on being able to provide exceptional customer service which includes making ourselves available to answer our clients questions, concerns and any requests to modify and change the scope of work during the renovation. We understand that clients want to be able to talk with their contractor and not have to wait hours or days for a response.

We try to make sure that our workmanship is completed to the highest standards posdible however we are always open to our clients suggestions, feedback, suggestions and input at any time. Being on time, leaving our job sites clean and tidy daily are just a standard part or running a safe and routine renovation project at Remodel Construction Co.

Thank you for your business. It was our please getting to know you and your wife and we look forward to working for you both again in the future.

All the best from Remodel Construction Co entire team and we hope that you get many years of use from your basement renovation.