Remodel Construction Company

General Contractors
Toronto ON M5R 2E2
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Reviews for Remodel Construction Company

Average customer rating:
9.9 10 (128 reviews)

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Ernie in Toronto
1 review Toronto, ON
10/10

Chris and his team were fantastic
The work was completed professionally; the site was kept clean.
Chris kept us posted with timelines schedule dates and kept to them.
The finished product is beautiful and exceeded our expectations

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Company Response

Ernie, it was a pleasure to work for you and your family. We were treated to lunch and coffee breaks regularly like never experienced before in over 30 years of being in the business.

It's an important aspect in all our jobs to keep our clients updated and informed to the progress of the project. We are glad that you love the finished project.

We look forward to working with you again in the future.

Chris and all the team at Remodel.

Kelly S.
2 reviews Pickering, ON
10/10

Chris and his team did an excellent job while renovating our bathroom and painting a bedroom. Chris is incredibly responsive, his crew are hard working, professional and pay attention to detail. They left the site tidy every day, pointed out any little issues that popped up right away, and completed the job ahead of schedule. We love how both rooms look!
Overall, a great experience. I would highly recommend Chris and his team.

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Company Response

Hi Kelly,

Thank you for your business it was our pleasure to work for you and we are so happy that everything turned out exactly as you wanted.

It is one of the most important aspects of residential construction being there for our clients when they are trying to get in touch with us. We also understsnd that responding in a prompt and speedy manor let's our clients know that we care and on top of their project at all times

Paying attention to the fine details is how you end up with a quality and professional finish at the end of the job.

It's great that you would recommend our company. We look forward to working with you again in the future.

Chris and all the team at Remodel Construction Co.

Eva
4 reviews Whitby, ON
10/10

Chris and staff were all very professional, courteous and easy to work with. The staff cleaned up the job site every day before they leave. Chris and his trades were very responsive to our requests, and kept us updated on issues arising from the renovation. Issues will always come up in an older home. How the contractor address it with the home owner can make the process pleasant to deal with.

Although we lived at the house while the renovation went on, there was minimal interruption to our daily life.

Very pleased. Chris' services do cost more than other contractors' quotes. However, having gone through one "cheap" nightmarish contractor, the money is well-spent.

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Company Response

Hi Eva,

Thank you for your kind words about our employees and sub trades.

It's important for 2 reasons to always keep a job site clean at all times because it helps keep our employees safe and shows respect to you and your home.

We believe in providing our customers with regular updates during any project and also answering any questions that they might have in a timely manor. We always anticipate something to arrise that was unforseen on any project but we strive to find the best possible solution and a cost effective way to solve any issue that might arise.

We hope that you get many years of enjoyment out of your newly finished basement, it really looks great!

We understand that we are not going to be the cheapest contractor you can hire. All of our employees are held to high standards and participate regularly in safey and training courses to be able to provide our clients with an exceptional renovation experience. We also use high power fans to minimize dust and provide plastic walls to separate the work area from the rest of the house.

Thank you for your business and it was our pleasure to work for you.

Chris and the team at Remodel Construction Co.

Deb&Johny in Toronto
1 review Toronto, ON
10/10

We are pretty proud to show off our new bathroom/laundry room thanks to Chris at Remodel construction and his very skilled and professional crew. He is the all inclusive package you want for you new reno. His service includes draftsmen, electricians, plumbers, contractors and all the permits and inspections that go with each trade. It was a no headache reno for us and the finished product was just beautiful! We highly recommend Chris & his team for your next reno.

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Company Response

Deb and Johny it was our pleasure to be able to deliver you a beautiful washroom and laundry room. You had a vision of what you wanted and we were only too happy to fulfill that for you.

After being in the construction industry for over 30 years myself and the company since 1947 we have developed relationships with many highly qualified trade companies and service providers that we trust to meet our clients needs. We are able to offer a start to finish project handling the plans, permits and skilled trades to complete any project.

Thank you for your business and we look forward to working with you again in the future.

Chris and all the team at Remodel Construction Co.

M.J. in Pickering
5 reviews Pickering, ON
10/10

First off, let me start by saying that I have never met a contractor that has either always picked up the phone when you call or respond to an e-mail or voicemail within a day. Chris does maintain excellent communication throughout the project and you should not worry about him or his team leaving you stranded in the middle of your project.

I communicated with Chris for about a year on this project. 6 months before the start of the project while I was evaluating contractors and throughout the project. This was a major project which included finishing the basement of a brand new house. Chris managed everything from getting the drawings done, to handling inspections, certifications and he also picked up material that we selected at the Home Depot and Lowes which was a big help.

Because of the size of our project, there were some unforeseen challenges mainly due to the city's requirements. Chris tried to resolve them in the most efficient manner possible.

Chris also was very accommodating to our change requests and managed them with us to ensure that we were happy. We also asked for a window to be put in to allow for more light. He navigated the permit process with ease for us and ensured that we were informed at every step of the process. We also procured hard to get material for us which many other contractors would not have been able to do.

The workmanship and professionalism of Chris and all of this trades were excellent! They showed up as promised, on time, and left the work area clean. The only constructive thing I would say is that Remodel's services are priced at the higher end of the spectrum. I do think that you have to pay for high quality work and in the end we were really happy with the finished product.

Chris was also very responsive after the completion of the project to any issues that arose and addressed them promptly.

Overall, we are very happy with the job that Chris and his team did for us and would definitely hire him again in the future.

Mohammed

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Company Response

Hi M.J. Thank you for your business and your testimonial about our company regarding the basement that we recently completed for you in your new home. We had several challenges to overcome beginning at the planning stage but I have to say your basement looks fantastic once it was completed.

Communication is an integral part of our business and being here to answer our clients questions in a timely manor is something we pride ourselves on doing. We understsnd that our clients will have questions and concerns and they want them answered promptly.

At Remodel Construction Co we can assist you with the design and planning of your project which can nclude working with our drafting team to prepare the drawings to applying for the permits and facilitating all the inspections.

There will always be challenges on any project big or small that need to be addressed and we are here to work with you and the local municipalities to find solutions. We understsnd that when we are completing a large project like yours that there will always be some changes. We issue a change notice with any change request which indicates a description of the change and any changes in the cost of the project so that at the end of the project there are no surprises on the final invoice.

We pride ourselves on our quality workmsnship and all our sub trades are licenced professionals. We might not be the lowest priced contractor but we provide professional results and take pride and care of all aspects of the renovation including permits and facilitating all the necessary inspections to complete your project.

Once your job is competed we are just a phone call or email away if you need us for any reason.

We really enjoyed working for you and your family and look forward to working for you again in the future.

Thank you for your business.

Chris and all the team at Remodel Construction Co.

J. H.
1 review Oshawa, ON
10/10

I recently hired Remodel Construction Company to remodel my main bathroom. I had no experience with this type of work but Chris, the owner made the entire project a very positive one. I was given a start date and told how long the job would take. The start and end dates were met. Chris stayed in contact every day throughout and would be there in the morning to introduce us to the various tradesmen doing the work. Each of the tradesmen was friendly and professional and their work provided amazing results! The work area was tidied up each day and everyone showed tremendous respect for my home. Chris responded quickly to any unforeseen issues that came up (due to the age of the house) and provided options to keep the job on time and within budget. I really appreciated their input when it came to the finishing touches as their experience means they can see pitfalls before they occur. Their goal was to give me what I wanted, but if I had questions they had the answers. It was a truly collaborative experience! I am extremely happy with the results and I would not hesitate to use Chris and Remodel Construction Company again. I would also recommend them to anyone who is looking for an honest, highly professional and caring company to work with.

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Company Response

Thank you for your testimonial about your renovation experience with our company.

We try to make all of renovations a possative experience because we know it can be a stressful time. With many years in the renovation business we have learnt what our customers need from us during any renovation. They want to know how long the project is going to take, an accurate quote, good communication throughout the project from our initial contact, that we are on site every day and we provide excellent work.

There are usually always somethings that crop up that are unforseen or need to be changed during any renovation and that's one of the reasons we try to communicate so well with our clients and provide with frewuent updatres so that we can keep the job flowing and stay on time.

keeping a clean job site and tidying up every day is important to us for 2 reasons. 1. It helps us keep a safe working environment for our employees and sub trades. 2. It shows respect for you and your home.

We are really happy that you are loving your new washroom.

Thank youfor your business.

Chris and all the team.

David
1 review Toronto, ON
10/10

Chris and his team were very responsive to our needs for immediate work necessary to temporarily repair fence damage and then in providing a restored permanent fence. Their work was professional, cost effective and was a perfect solution to our situation. The team was very courteous and clean in carrying out their work. They delivered on all of their commitments as promised and we would have no hesitation using them again or recommending them to others.

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Company Response

Hi David,

We understood that you needed to have your fence repaired quickly. We were able to provide you with a temorary fence until we could repair the fence properly a few month later. We always try to provide a cost effective solution to our clients. Thank you for your kind words about our team. We always leave our job sites tidy and clean at the end of every day. We are pleased to haer that you will recommend our company and I think that's how you found us was by a recommendation from another client of ours.

We will look forward to working with you again in the future.

Chris and all the crew at Remodel Construction.

Dan Camillo
1 review Toronto, ON
10/10

Chris and his team exceeded all expectations. Professionalism, care and attention are the greatest attributes of this team. I will not hesitate to call the Remodel Team when planning the next project. The Kitchen looks amazing.

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Company Response

Hi Dan,

Thank you for your very kind comments about our company and our team. We understsnd that paying attention to detail and providing quality workanship is what our clients have come to expect and that's what we strive to do at Remodel Construction Co.

You and your wife were fantastic clients to work for and we look forward to the opportunity to working with you again in the future.

Thank you for your business,

Chris and my entire team.

Anita Barber from Toronto
3 reviews Toronto, ON
10/10

Remodel has been doing home improvements on our home for over ten years. The reason we retain our contractor is beause from the initial meeting they listened carefully, provided a thorough and detailed description of the project, outlined the phases, pricing and ways to minimize household disruption. The estimates we were given were exactly what we were charged. There were no hidden fees or surprises. We were given exact estimates with regard to the quantity of materials required and advice with regard to the best places to purchase them. We had time constraints regarding the project finish date and the Remodel Construction Home Improvement People made sure to start and finish the job well in advance.
Chris is a true gentleman. The craftsmen were consummate professionals who took pride in every facet of the job, every detail , were precise and patient. Dedicated craftsman were assigned to the project from start to finish rather than hoping from client to client mid-way. The contractors were extremely professional and knowledgeable in a variety of fields. They arrived on time every day and they made sure that they cleaned up at the end of each day. They provided us with advice and options as needed to ensure that we would be more than satisfied with the finished product . They took the time to accompany us to the supplier when needed to purchase material. Remodel makes the journey a great experience from start to finish because they are personable and driven to achieve customer satisfaction. I really consider them family now.
I would recommend them to anyone who doesn’t wish to play Russian roulette with contractors. They are dependable, reliable and true to their word. Remodel is accessible and willing to answer questions or work through any design issues in a timely fashion. They are reasonable, resourceful and are up- to date when it comes to construction technology.. They balance function with design. They make any renovation project a breeze and have repeatedly succeeded our expectations . I am a satisfied lifer . Two thumbs up!
Thanks and see you soon.
Anita Barber

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Company Response

Thank you for you continued business over the last 30 years and having confidence in our company. Your new garage was certainly a challenging project for us due to the required approvals needed by the different levels of government. We were required to obtain a permit to remove trees from the City of Toronto forestry department which required us to first obtain an arborist report. The new garage also required a demolition and a permit to build the new garage which we had to obtain by going through (COA) committee of adjustment. It took about 9 months before we got all the necessary approvals and permits required to start construction. After being in business for so long we have developed excellent working relationships with many qualified and licensed sub trades which we used on your project and subsequently complete their job in a timely and efficient manor and passed inspections by both the City of Toronto and the (ESA) Electrical Safety Authority. During any larger scale project we will always encounter some obsticals and challenges that need to worked through. We always try to come up with best solution possible with your input included. We believe in constant communication with our clients during any project by giving them updates along with site meetings to discuss the project and discuss issues that may arise. Good communication and having a good working relationship with any client is key to the success of any project. We hope that you are really enjoying your new garage.

Chris and all the Remodel employee's and sub trades.

Neil from Toronto
7 reviews Toronto, ON
10/10

Remodel Construction just completed a reno on our small bathroom and did an outstanding job in so many ways. I mention small because these days it’s difficult to get contractors to even bid on a small job. Not only did Chris respond immediately to our inquiry but also he worked closely with us all the way through. I have a few checkmark requirements for contractors and Chris gets checkmarks for every item:
• Understand the customer’s needs and work to meet them. Definitely, a check here. We had a budget in mind and Chris did a lot of research to find a tub, tile, shower door, vanity, etc. that are high quality and in our price range.
• Work done on time, another checkmark. Chris started and completed the job on the dates we agreed to.
• Quality workmanship – excellent workmanship
• Stay within budget – absolutely. Not a penny over, no unexpected increases, no surprises
• Service orientation – Chris worked for well over a month conferring with us on how to stick to our budget while having high quality products. All this before we signed a contract. All of his staff are hard working, friendly and respectful.
• Minimal intrusion in our home – our home is small and this is the only bathroom with a shower. We had use of our shower within a day of the tear down. Staff ensured there was minimal dust during the reno and did an excellent job cleaning up each day, making sure equipment was out of sight and there was no dust or debris. Since we have a dog that roams the house, this was really important
If you need a contractor, we highly recommend Chris, Remodel Construction and are now thinking about our next project.

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Company Response

Hi Neil,

First off I want to say what a pleasure it was to work for you and your wife, you are terrific people and the hospitality of a coffee and water every day was much appreciated. You made us welcome in your home right from the day we met.

We are so pleased that your washroom turned out how you wanted it too, and it really looks amazing. At Remodel Construction Co. we understand that clients like to be responded too in a timely manner and that we are able to understand their needs and requests when it comes to the products and finishes. We had several challenges to overcome before we were able to get started, such as budget limits and the quality of the materials that were going to be used in the washroom As you said it took us almost a month after we met originally checking for different styles of bath tubs and shower doors but eventually persistence paid off and we were able to source the right products for the project to suite the budget. It is important to both you the client and us the contractor that when we say that we are going to start your project we start and finish on time. When we start any job we are there every day until the job is completed unless something unforeseen arises.

Your project posed a bit of a challenge being able to set up the shower for you to use every night while the washroom and bath tub was being renovated seeing as you only had the one shower/tub but we able to make it work. Cleaning up our tools and leaving a tidy and clean work site every day is something we do on every job and believe it creates a safer workplace for everyne.

We look forward to working with you again in the future.

Thank you for your business, all the team at Remodel Construction Co.

Thank you for persevering with the review process at homestars, we really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Remodel Construction Company

Renovations for Kitchen, Bathroom, Basement, Custom Cabinetry, Decks, Flooring, Painting, Electrical, Plumbing.

Professional general contractors for home and commercial renovations serving Toronto, Scarborough,
Pickering, Whitby, Ajax, Oshawa and Brooklin.

CATEGORIES
General Contractors, Bathroom Renovation, Basement Renovation, and Cabinetry & Millwork
WEBSITE
http://www.remodelconstruction.ca
YEAR ESTABLISHED
1947
NUMBER OF EMPLOYEES
7
RETURN POLICY
Yes
PAYMENT METHOD
Cheque/Cash Payments OAC
LICENSES
Metro Licence #12462
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
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