Ivan from Toronto

Trish and Sarah were great and I very much recommend the "Hot & Cold" service to any homeowner who wants to have an understanding of how "tight" their house and where the "problem areas" are. Trish and Sarah started off by doing a blower door test and assessed the house for leaks both from the inside and outside. They immediately sealed all the addressable air leaks they found, which I thought was great because it doesn't leave the homeowner with a list of things to do afterwards. I was particularly glad that they found a large air leak going through a forgotten exhaust pipe for a central vacuum that was never installed.

I had a very positive experience with the company. Radoslav returned my call promptly, arranged a date, and showed up on time. I had a lock installed and re-keyed three doors, which was done quickly and professionally. Radoslav also made sure that everything worked before he left.

I called Demiri to fix a paint job that was botched by another outfit. The previous paint job lasted only a few months before the peeling started. Based on Homestars reviews, I decided to call a few companies for quotes for a repair/redo. In the end, I decided to go with Demiri Painting because the owner, Valon Demiri was able to diagnose the problem (original painter used indoor plaster on seams) and schedule for a time that suited me well. The result looks great. Demiri Painting were easy to deal with, competitively priced, and professional.

We had a kitchen backsplash done at he start of November. Dmitri and company were punctual, clean, efficient, and accommodating. In a nutshell, a professional crew who delighted us with their fantastic work. Definitely recommend these guys!

I was referred to Window City by family friends of mine after they had used them for two of their projects. My initial interaction with the company was positive - I met with the salesman, Saeed, who was very pleasant and seemed to know his stuff. We were ordering a full set of windows and outside doors. Some measurements were still to be determined on one of the doors, since there was a tentative plan to make the doorway larger (it was a full reno, so we had the luxury of doing that). In any case, a preliminary measurement was given with the proviso that it would be confirmed again before the door was manufactured. After we had put a deposit down, reaching Saeed became next to impossible. I had emailed and left several voice mail messages for him to clarify the measurements of that one door, but I was getting no response. In addition, I discovered that one window was missing in the take-offs that Window City gave me and I wanted to add another window to the order. I gave up dialing Saeed's extension and started to call through the front desk where I had to deal with a receptionist with attitude. After a week of getting nowhere, I finally asked to speak to someone in charge and was connected to the voicemail of one of the owners where I expressed my displeasure of not being able to connect with the sales person who was looking after my order. Note that I never actually got a call back from him either. A few days later I got a call from Saeed who seemed quite agitated and started on about how I shouldn't have disturbed the boss. When I said that a lot of emails and voice messages went unanswered, Saeed gave me the best excuse I had heard in a while: their computers were sporadically blocking traffic from hotmail email accounts and he therefore didn't receive anything from me. And then I discovered that my door was already being manufactured with the wrong dimensions and couldn't be changed. I would recommend staying clear of Window City. If you don't believe me, go ahead and call the receptionist (she was still there as of early January) and act mildly dissatisfied. You'll soon feel the love. Or maybe email them from a hotmail account and watch it disappear into Window City's ether. Perhaps you can also leave Saeed a voicemail and then wait for your phone to ring. Good luck!