Reviews

10/10

We used Radiant Sole to help diagnose a problem with our existing radiant system. We were very impressed with their commitment and professionalism. They took time to explain what they thought was happening and to discuss the implications and options. James went above and beyond. We would highly recommend this company!

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10/10

We had our 1920s North Toronto home painted, interior and exterior. Tounai led the team that did the work. We were delighted with his professionalism, courtesy and excellent workmanship. Our home was protected with tarps and tape and, during the prep stage, the team vacuumed throughout the day so that we had almost no dust. Each evening, they cleaned and tidied carefully. The quality of the work exceeded our expectations. We would highly recommend this company and Tounai in particular. Apologies if I've spelt his name incorrectly.

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Company Response

Hello and thank you for taking the time to post your review. It was a pleasure working with. I look forward to our next project. Colin

2/10

We were looking for a firm to redesign our yard. Christopher Clayton's design was good but he did not come close to meeting his deadlines extending our project by many, many months. We retained him to also oversee the landscaper he recommended to implement his design. When the landscaper did not properly/completely implement the design, Mr Clayton had to be prompted to advocate on our behalf. He is a nice man but, in our experience, lacked the discipline to manage the job.

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10/10

We had water backing up into our basement due to root blockage. We called a major chain firm first because we needed someone fast and they drained the backup. We had Strong Plumbing come in for the larger job to replace the building trap and clean out the roots. The chain firm and Strong were good, but we had a better feeling with Valentin (Strong) and got a better quote. He did not try to oversell us. We were delighted with the crew (he has 3, he said) led by Denys. They were quiet, clean and efficient. Our trap was below a beloved flagstone walkway and they were able to tunnel beneath without disturbing it. They preserved our sod and put it back so well that it's not terribly noticeable. The work was done by mid-afternoon. Valenin kept tabs with us by text during the day. We were happy with our choice and will call Strong for our future plumbing needs.

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10/10

We evaluated four roofers, including three from Homestars and one 'budget' roofer. The budget guy was indeed cheap, but it was clear we were getting a much lower quality roof in terms of materials and attention to detail. Downtown Roofing was a better price than the top roofers on the Homestars listing and offered the same service and materials. In fact, things other roofers extolled as examples of their premium service (e.g., cleaning out the gutters after the job), Downtown didn't mention, but just included. The roof was installed in September and took longer to install than anticipated because a couple of their crew were off sick, but it was no problem. After we paid the bill, we noticed in better light that the flashing wasn't done as well as we would have liked. We called and found out their metal guy was one of the sick members of the crew. They promised to send him out to replace all the flashing once he was back at work. True to their word, they arrived as agreed and ripped off their previous work and re-did it. We were impressed since we'd paid the bill and didn't think we'd see them again. Our eaves trough cleaner was here last week and came to the door to ask who'd done our roof. He said it was a great job and he'd be recommending Downtown Roofing to his clients.

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