We were looking to replace our 17 year old furnace and 30+++ year old a/c. We had the Boonstra rep. in to look at the job and quote a total replacement of both systems. Chris was very professional, he arrived on time and had some very good suggestions on how and what to replace. We agreed on the pricing and set a date for the install. The installers arrived on the agreed upon day and the work began. This was quite an involved job and started on the Friday before a long weekend. While the job was quote as being complete in one day, we did expect that it would run over, which it did. As this was a long weekend they did not arrive back until Tuesday, but all went well with the installation. Since the install we have had a couple of issues, which were attended to quickly, once we got in touch with the "right" person. Our furnace install needed some tweaking, condensate was building up in the exhaust lines and the furnace was gurgling - this was corrected in short order. The other issue was noise with the a/c upon startup, we were told this was normal. All in all, a good experience, good service, polite service personnel and a good install. Would recommend highly.
- Company Response
Thanks Susan for the wonderful review of Boonstra Heating and Air Conditioning. We are very happy that you enjoyed your experience! If there is anything else we can help you with, please do not hesitate to call. Thanks, Craig Goettler