Bud's Spas & Pools

Swimming Pools, Spas & Hot Tubs
597 Hwy 53 E ON L9G5E1
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70%

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Reviews by rating (past 12 months)

Reviews for Bud's Spas & Pools

Average customer rating:
7.1 10 (52 reviews)

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Dave
Dave
0 reviews Brantford, ON
10/10

Pool service

Bud’s replaced a sand filter on short notice and while we were on vacation. We trusted them completely after they had done a repair to a return line in June and we weren’t disappointed. We could barely tell they’d been at the house except for the work that had been completed. Top notch work done providing peace of mind.

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Company Response

Hi Dave, thank you for taking the time to write this review! Always a pleasure working with you! Hope your holiday was fantastic!

francismackan
francismackan
1 review Burlington, ON
10/10

Pool opening and maintenance

Excellent service all around. Friendly crews. Attention to detail. Best pool company we have ever used

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Company Response

Thank you very much for taking the time to write this review! I will be sure to pass your compliments on to our service people. We are very proud of their work and the relationships they create with our customers. Thank you, Bill

Sandra
Sandra
1 review Burlington, ON
10/10

Hot Tub

How does one start to list the amazing and courteous qualities of the staff and technicians? From the First call to the final test run to ensure everything was running smoothly, Bud's Spas & Tubs were extraordinary. I never felt like I was being cheated, or not listened to. They offered solutions and came through even when it looked "next to impossible". There should be no reason anyone would seek a different supplier/service company. As far as I am concerned...they are what all others should consider their competition. Well done and THANK YOU so much!!
Sandra

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Company Response

Thank you very much for your review Sandra! It is very important to us that you spend your time enjoying your hot tub and not worrying about it. Please give us a call anytime. Thank you,
Bill

wlegleiter
wlegleiter
1 review Hagersville, ON
10/10

Pool opening

Buds staff are quick, efficient and very professional. They also come when promised and stand behind their work.

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Company Response

Thank you for taking the time to write a review! Keeping our appointments is as important to us as it is to our customers. We look forward to assisting you in the future. Thank you, Bill

SM
SM
2 reviews Burlington, ON
8/10

Spa clean

Annual drain, clean and fill of hottub.
Replacement of broken heater. Addition of start up spa chemicals.

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Company Response

Thank you for your review! We look forward to assisting you in the future. Please send any feedback you have on areas for improvement to our service department. Always appreciated! Thank you, Bill

Sandra
Sandra
0 reviews Hamilton, ON
10/10

Pool opening , install new heater , plumbing

I have had a pool for at least 15 years. I have lived in two different cites and have used at least 4 pool companies. By far Buds Pool and Spa have made my pool opening experience the best I’ve ever had. They’re attention to detail, professionalism, ability to fix any problems and follow up with the customer is amazing. I will gladly recommend them.

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Company Response

Hi Sandra, Thank you for the kind words! We are happy to be your preferred pool service company and hope all your experiences with us will exceed your expectations. Bill

Rits in Hamilton
Rits in Hamilton
1 review Hamilton, ON
10/10

Great service

We couldn't find a spa pump or for our spa. We called buds pools and Ken did everything he could to find us one. We brought in the old one, and he figured out the best way to make a newer model work, needless to say we went home with a new one. Carol was also a big help. Great staff. New go to place.

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Company Response

Thank you for your kind words! I will make sure Ken and Carol receive your feedback. We are very pleased to have such customer focused individuals working with us! We look forward to assisting you again. Sincerely, Bill

j8h
j8h
1 review , ON
10/10

Parts, water tests and supplies

There is always friendly and helpful staff in store. They've helped us find the right parts for minor repair on our hot tub and the right chemicles when needed.

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Company Response

Hello, Thank you for providing feedback on our services! Please do not hesitate to come in or contact our store should you have any questions. Thank you, Bill

Dale B.
Dale B.
1 review Hamilton, ON
10/10

Inground Pool Installation

I was referred to Buds from a friend and was not disappointed with the work. From start to finish the company was very professional, very easy to work with and did a wonderful job even when I had landscaping troubles with my own contractor. Even though the store is not located particularly close to my home, I still prefer to use their retail store and watertesting services, with the added benefit of receiving air miles when I make a purchase. I will continue to use Buds for all my pool needs and referring to my family and friends.

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Company Response

Thank you for your kind words! It was a pleasure to work with you on your pool project. I know you will get years of enjoyment with your backyard retreat. See you in the store this summer! Sincerely, Bill

Irvine
Irvine
1 review , ON
9/10

Replacing hot tub pump

Had a leaky pump and was losing water. Bud's found a replacement pump even though my hot tub is old. The servicemen showed up as scheduled and were courteous and professional. We also use Bud's for our pool opening and closing and are happy with their work.

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Company Response

Thank you for taking the time to write this review! We were happy to find a pump that could be plumbed into your tub as well. Our network of suppliers allows us to find parts for most hot tubs and swimming pools. It is a pleasure to assist you with both! Please do not hesitate to call should you have any questions. Happy Holidays! Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bud's Spas & Pools

Bud’s Spas and Pools is a second generation family run business. We’re involved in every aspect of the day-to-day operation and always available to answer your questions or resolve your concerns.

From the initial purchase and installation to maintenance requirements, Bud’s makes sure you have the best possible experience with your pool or hot tub.

Our staff of full-time and seasonal employee’s continues this experience year in and year out, building long standing relationships with you the customer.

Our ongoing customer satisfaction commitment continues today in two convenient retail store locations; Ancaster and Dundas.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
Swimming Pools, Hot tubs & Swim Spas
SERVICES
Repairs & Renovation to all makes of pools and hot tubs
BRANDS
Hydropool, Serenity, Hayward, Zodiac, Highbury Pools, Latham
WEBSITE
http://www.budsspas.com
YEAR ESTABLISHED
1967
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
visa, mastercard, debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.