I bought a new Moen tap for the kitchen. My husband turned off the water at the main valve and it began to leak. We called Caldwell. They sent out Kenny. He replaced the main shut off with a new ball valve. Easy to turn and no fears of the basement flooding. They also replaced my laundry taps, put in a new shut off for the outside taps, replaced a shut off for the laundry taps and all done quickly. Kenny did a great job and is very efficient in his work. I learned a lesson too. You should be turning your valves just to keep them working so they don't seize up and to keep them from dripping. Thanks Caldwell.