Reviews

10/10

I contacted Luca and he came over the next day, spending time explaining all my options clearly and thoroughly that I was able to make a decision while he was there. He responded promptly throughout the process. The day of the instal, he showed a high level of professionalism and also pride in his work. I am thrilled with the work he did and the new door. Even my teenage son who is hard to impress was enthusiastic about it! I would highly recommend using his service.

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Company Response

Great, thank you very much !!! Really appreciated your kind words. Your new door really looks nice!!!
Luca

9/10

We had a defunct gas control valve and after leaving messages and never hearing back from other companies (even one was supposed to show and went MIA), I called Keith, who called me back right away and fixed the issue within hours. He was honest, respectful of the house and wanted to do the job correctly.

1 of 1 people found this review helpful.
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Company Response

Thank you Kristine for your kind words. I appreciate your business.

0/10

Avoid this retailer. I bought a bathroom vanity here as it was the only vanity that I could find that would fit the space I had. The delivery was late and the drivers rude. Within 6 months, the hinges were broken and the vanity wobbled. I had to call 4 times and come in person to the showroom to get them to order replacement hinges which I then had to come personally pick up. I will never purchase anything from them and suggest all potential customers avoid this store.

3 of 3 people found this review helpful.
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10/10

Straight Up was the only company that came to give me a quote on time and that level of service continued throughout the duration of their work. Tony and his crew were polite, honest and hard working. I trusted them throughout the entire process and I cannot say the same for may other companies I have dealt with.

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Company Response

Thanks for the great review Kristine. I am glad you felt you could trust us to carry out this project for you.

Tony