Reviews

10/10

Very smooth process from end to end - same day quote and replacement which took ~3 hours to complete once they brought the unit to our home. The installer noticed a slight issue with my furnace and corrected it shows the great customer service, professionalism and care for making it right! The new unit now cools our house at the desired temperature even during the recent heat wave and our basement is no longer flooding.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking time to leave this review. I will pass on your kind words to the rest of the MegaCity team.

10/10

The owner Ken came to do our consultation. He was very friendly and great at helping understand how to use our space! Great communication, Great Design, Simple Process and Met Install Deadline. Very pleased with the install process, cleanliness of our bedroom once complete and final product! Thanks again!

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10/10

Highly Satisfied and Highly Recommend Aquatech as they were excellent from beginning to end. Larry our project manager – has great customer service (Punctual, Great Communication, Kept Promises and accurately Diagnosed our 3 Wall Cracks). Aquatech team – completed the work efficiently and left the work site clean when they were complete. The reason we decided to proceed with Aquatech versus other competitors is Larry really worked with us to understand our unique issue, he answered all of our questions in person and via email after the initial consultation, there was no pressure or sales pitch and we also felt Aquatech appreciated our business We had a full week of rain after the work was completed and our basement is nice and dry!

1 of 1 people found this review helpful.
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Company Response

Dear Andrew,

thank you kindly for taking the time out of your schedule and writing such an amazing review about Larry and your experience with AquaTech Waterproofing. It is our biggest pleasure to know that you are water free now and the issue has been solved. We want you to know that if you ever need us, be it a question or concern, we are here for you.

With Best Regards,

AquaTech Waterproofing Team, Toronto

10/10

Fast! Efficient! Great Work! Tree & Stump fully removed. All branches and stumps were taken away by the contractor. Requires 36” inch clearance in order to allow machine to get to my backyard.

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10/10

Fast troubleshooting - parts had to be ordered. Once the parts arrived it was a quick repair. Great communication via text and phone. Was comfortable to work with and professional.

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Company Response

Thank you very much Andrew for your great review. We appreciate your sincere comments. Customers like yourself are a pleasure to do business with. I truly appreciate your support. We always care about our clients satisfaction.Thanks again for your busy time to write this review. Looking forward to hear from you in the future.

10/10

Our combination water heater broke and we did a lot of research on different manufactures and installers but we choose Accuserv as they made us feel the most comfortable, they were willing to work within our schedule and they responded quickly through telephone, text and email. As for the Accuserv employees they were all very knowledgeable, they kept there promises and were very humane. As for the product, we chose the Navien NCB Combi Boiler (Tankless) it is amazing how much space if you want to maximize your space like we do. Furthermore, you would not believe how impressive the unit looks after installation - all our visitors are astonished with the technicians craftsmanship as its truly a work of art. Furthermore, the most important thing is our water it HOT again and right away. The unit works great, its quiet and there is no shortage of hot water even when using hot water from multiple faucets at the same time. We've had our unit for almost one month now as we waited to write a review to make sure the unit lived up our expectations. We confirm that the Accuserve team and the Navien NCB Combi Boiler (Tankless) has surpassed our expectations and highly recommend using them. Another great aspect is the bill of sale comes after all work is complete and allows you to pay online which I found very convenient. Thanks again, Accuserve you all were amazing.

1 of 1 people found this review helpful.
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Company Response

We do appreciate your feedback, especially how you stated we made you feel the most comfortable. Our aim is to educate people before we start "selling" any products. Sometimes companies try to rush people into making decisions - We are glad you took the time to research and reflect on both water heaters and the companies that install them. If you have any need for assistance with the Navien tankless heater, be sure to let us know.

10/10

Serena (manager) and Steve (inspector) were great from the beginning to end. Steve provided great feedback on the home and Serena followed up with is promptly. The inspection book was clear and the digital pictures recieved were amazing and provided great supporting evidence of the issues on the home. Thank you very much!!!

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Company Response

Thank you very much Andrew!! It was a pleasure. Congratulations on your new home. All the best.