We purchased our home in Willow Park end 2011. The house required extensive renovation to update the structure and the complete interior. Added to this, I was still based in Toronto. I met with Vaughan and Brent who turned up on time, were very professional and REALLY LISTENED. I've renovated numerous houses over the past few decades and would rate Wallace and Fleming as the best I've ever worked with. The contract was very detailed and costs fully broken out. Vaughan and I communicated via email, and phone for most of the project as I was still based in Toronto and came out to Calgary on a monthly basis. Like any big project there were a number of issues which cropped up during the renovation; however, Vaughan dealt with my concerns fairly and promptly, and any agreed changes were fully documented. As the project progressed I'd get regular updates (including photos) from Vaughan and if I called him, he'd either answer straightaway or call me back within 1 business day. I travel a great deal and was not able to be on site as often as I'd like, so it was wonderful to have a contractor I could trust. All of Vaughan's team were polite and professional and on completion, left the house in good order. I got quotes from one other contractor whose price was very close to Wallace and Fleming. If I had to renovate again, I'd work with Vaughan and his team in a heartbeat.