Day & Knight diagnosed that both the primary and secondary heat exchangers on a 10-year old Carrier high efficiency furnace required replacement. Carrier covered the parts under the 20-year warranty and a small portion of the labor. Austin from Day & Knight disassembled the furnace in order to remove the primary/secondary heat exchanger cell. He was extremely focused and organized throughout the job. He attempted to salvage the back outlet cell, but quickly determined that it needed to be replaced (in addition to the front outlet panel). The short time lost in picking up the part was regained by a significant savings in labor. Austin efficiently assembled and installed the new primary/secondary heat exchanger cell and reinstalled the remaining furnace parts. He was meticulous in checking/cross-checking his work for all aspects of the job. I highly recommend Day & Knight for your plumbing and heating needs. Both Ted and Austin are first rate and provide a professional, cost competitive service.

This is the second time I've used this company. I found them on Homestars the first time and I am entirely satisfied. Austin comes on time, explains everything before and after the job is complete, gets the diagnosis right the first time, and charges reasonable rates.

Great service from Austim, the tech who came and looked at our leaking ensuite shower (water had been coming through the ceiling after long showers in our son's bedroom for years...). He did a very long diagnostic assessment, checked many things and 'thankfully' concluded it WASN'T the shower leaking behind the tiled enclosure, but a missing grout and cracked tiles problem.

He also gave us great follow-u[ advice if repairing all the grout/ tile didn't work. Very professional. Very efficient. Didn't actually do any plumbing, but worth every dime!

We would definitely hire Day & Knight again.

Great service. After a couple of discussions, Ted dropped by in advance (at no charge) to verify what work and parts would be needed, and Austin came the following day, with all necessary parts, and very efficiently completed the work in less than an hour. They were both very knowledgeable and very professional. I would highly recommend them for any plumbing needs.

Both faucets in my bathroom had been leaking for longer than I can recall and it was an easy fix that I am glad I got a professional out for. Austin is very friendly, professional and knowledgeable. I will definitely recommend Day & Knight Plumbing & Heating to my friends and family in the future!

I considered hiring this company because, as a friend of the family, I knew their work ethic. I was then convinced of their excellent service when I checked their ratings from previous customers. My furnace needed its yearly inspection & cleaning, but also my humidifier seemed to be on the fritz. Austin was my service provider, & not only reassured me about the furnace, but also taught me everything to check to determine if a humidifier is in good working order, & it was. I'm pleased with his efficiency & willingness to teach, & relieved with the fair pricing.

Day and Knight Plumbing & Heating was recommended to me by a family friend. I was very impressed with the service that was provided. Austin was prompt with my appointment. Respectful of my home. Explained the repairs.
Great job!! I would recommend his company. 10/10.
Linda

Hired Day & Knight based on the stellar reviews on HomeStars and was not disappointed. Austin came out to fix a frost-free hose bib that had developed a leak within the ceiling of our developed basement, unexpectedly turning our boring basement bar area into an a new swim-up bar... Scheduling an appointment with Linda was a breeze and Austin was very knowledgeable & efficient and explained everything to me as he went along. Pricing was also very reasonable as they didn't tack on a "service fee" over and above time and materials, which I've experienced with other contractors. Overall, we're very happy with the results and would not hesitate to recommend Day & Knight. Thanks guys!

This is the second time I've had Austin out to fix a plumbing issue. Once again - timely, courteous, diligent, professional. Fixed an issue I was worried could've been reasonably serious in about an hour and was able to provide some other observations for related plumbing issues and options in the same space. If every trade could offer this level of service, home maintenance would be so much easier. I strongly recommend Austin and won't hesitate to call and ask for him next time. Thank you.

Ted and Austin were very persistent and patient when my furnace went out over the winter. The service was excellent and I would highly recommend using Day and Knight for any of your plumbing or heating needs.