Reviews

10/10

The staff at Insta-Insulation did a great job removing the old insulation and blowing in new insulation into our attic. The quoting, scheduling and work was all well done and without any glitches. Great job!

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Angie! You're going to be so happy that you added an attic refresh to your spring cleaning list this year! Not only will your air conditioner thank you, but you'll also breathe easier as your indoor air quality improves! It's so great to hear that you enjoyed your experience with our team - now you can sit back and enjoy the benefits of your energy savings and improved home comfort! Thank you for your business, Angie, and thank you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care

10/10

This company was great in every way! Easy to contact, showed up on time, personable employees, and did a great job of cleaning out my ducts, furnace, A/C, and dryer.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for your feedback, glad your experience with us was a positive one and we were able to get everything cleaned up for you. Your business is greatly appreciated, whoever you are :) All the best, Paul

1/10

Awful customer service! The sales and installation seemed to go well and overall the pool is nice, but our equipment has given us nothing but headaches after the first season and the owner will not return our phone calls, even when we've offered to buy different equipment to try to solve our issues which seems pretty nice considering they recommended the equipment that we have and are now not standing behind it. Given that there are many pool companies out there, I would NOT recommended using this one. Check around with people that have had a pool installed in the last 2-5 years and see how they're after market support has been ... there must be more reliable companies out there.

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Return our phone calls and try to help us solve our equipment issues. Our pool should be a pleasure to have, not a burden on our time and wallets.
Any advice to offer fellow homeowners facing a similar project?
Ask other pool owners how they pool installers customer service is. Ask the company you choose how they will support you after installation - realizing that they may not be truthful in this. See if the company has ever been reviewed ... sadly this one wasn't, so we had no warning.
Was this review helpful?