Insta-Insulation

Insulation
Toronto ON
HomeStars  >  Insulation in Kitchener  >  Insta-Insulation
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91%
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Reviews by rating (past 12 months)
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Reviews for Insta-Insulation

Average customer rating:
9.7 10 (548 reviews)

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Private User
1 review Simcoe, ON
10/10

I purchased a cottage that had a crawl space and was worried about pipes freezing in the winter months. I contacted Insta Insulation in Scotland as suggested by another professional. The gentleman who came to do the assessment offered very good advice and reassured me the spray foam would keep the crawl space safe. I booked in with Andrew who was nice enough to call me a few times to confirm the date and time the workers would be on the property. I call this excellent service. The workers arrived on time, were professional, friendly and worked hard. They also educated me and answered all my questions. I called the office the nest day to let the company know I found this service to be very efficient. Thanks, Gloria

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Mike McCurlie in Ancaster
2 reviews La Salette, ON
10/10

My wife thought she smelled mold in our basement. We then realized we had a leaky window that was causing mold inside the wall. So we removed the inside wall, and found more than mold, we found a huge mouse 'apartment'. Apparently mice were sharing the house with us. We heard that Insta-insulation would stop the mouse problem, since they can't get through the stuff. Called Insta and they responded instantly! Even though it's December, probably their busiest month, they booked us in and got 'er done lickety split, and for less than we were expecting. Definitely a well-run company who knows how to give great customer service! Two thumbs up!

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Private User
1 review Burlington, ON
10/10

Received the estimate on a Tuesday, took advantage of a cancellation and they did the installation on Wednesday. Super efficient and tidy.
Process took about 3 hours. Hunter and Dave did a great job! Very courteous and efficient. Can't beat next day service, although it was a special circumstance, but I'm happy and the house is toasty!

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Company Response

Hello Happy Customer in Burlington! We couldn't be happier to hear how the stars aligned and we were able to complete your attic upgrade project so quickly! Thank you so much for recognizing the efforts of Hunter and Dave, and I have no doubt that their number one goal was to ensure you were completely satisfied with their workmanship. I always tell people that our installers are definitely the unsung heroes of the business! We are very grateful that you chose the Insta team and I'm confident that your smart investment in properly insulating your home will keep you and your family snug as a bug in a rug this winter! Sincerely, Crystal - Customer Care

Private User
1 review Woodstock, ON
10/10

The company was prompt in returning our email. The work was booked and scheduled quickly. Our phone calls were answered courteously and efficiently. The workers arrived on time, were friendly and cleaned up neatly when they were done.

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Company Response

Hello Happy Customer in Woodstock! Thank you so much for thinking of us for your hobby shop insulation work and for awarding the project to our team! It's terrific to hear that you are so pleased with your experience and that our work and workers delivered to your satisfaction. Your top marks and wonderful words are more than we can ask for! It's been a pleasure working with you and thank you for your business! Sincerely, Crystal - Customer Care

Happy customers in St. Williams
1 review St. Williams, ON
10/10

We went through the union gas home renos program. We contacted Insta-Insulation. They gave us dates for the removal and blown insulation top up. They had a cancellation so we were able to have more time between the removal and blown insulation which worked out better for us. Jason and staff did an excellent job. Jason answered all our questions. The work was completed on schedule for the reno program. Contact was made by phone and email throughout the job.
Consider Insta-Insulation for your next job!

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Company Response

Hello Happy Customer in St. Williams! How wonderful that you were able to take advantage of the Union Gas Home Renovation program for your attic upgrade project and other planned renovations. These are such fantastic programs when the timing is right! We couldn't be more pleased to hear that your experience with Jason and the rest of the team has been so positive and that everything ran smoothly in coordinating with the other aspects of your project! We certainly know that a home renovation can be a big project to tackle and how important it is to have the right team in place! Thank you so much for putting your trust in us and your kind review is sincerely appreciated by everyone here at Insta. We appreciate your business and wish you and your family many years of comfort and enjoyment in your newly renovated home! Sincerely, Crystal - Customer Care

Private User
1 review Burlington, ON
10/10

Good work, quick turnaround time, friendly staff, focused on the job at hand. Very efficient and well organized company from start to finish. Great communication from initial quote to final installation.
I would recommend without hesitation.

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Company Response

Hello Happy Customer in Burlington! Your wonderful referral is music to my ears as there is no finer form of flattery than your recommendation of our good work to others! We are very grateful for your business and it's awesome to hear that your experience with our people, process, and product has been so positive! That is always what we strive for and what a wonderful reward when a customer takes the time to let us know that we did not disappoint! You have made a great decision to properly insulate your attic and I know you will enjoy the improved comfort, air quality, and efficiency of your investment for years to come. Thank you for choosing Insta-Insulation for your project! Sincerely, Crystal - Customer Care

GP in Richmond hill
3 reviews Richmond Hill, ON
8/10

Hired them to spray our cold room as it was being converted to a walk-in pantry. Excellent up-front communication that identified work to be done and costs. Good on-site sales conversation. Easy on-line contract exchanges. Did have a scheduling issue (i.e. some confusion on the booked day of work); issue resolved quickly. On-site installers very cordial and cleaned up afterwards. Room seems to have been done well and at this time I don't have any reason to think otherwise. I would have given a higher score if not for the scheduling confusion, but they redeemed themselves by resolving it quickly. I would call them again for other work.

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Company Response

Hello Happy Customer in Richmond Hill! Thank you so much for choosing the Insta team for your pantry project and for sticking with us through the scheduling hiccup. We're thrilled at the top marks you've awarded us and of course it's our job to earn those stars so we'll use this lesson as an opportunity to nail down our scheduling process for next time! It is excellent to hear that overall you had a pleasant experience with the rest of our work and on behalf of the team, I'd like to extend a sincere thank you for your valuable feedback! I am confident that you will enjoy the results of your investment and we certainly welcome the opportunity to work with you again in the future! Until then, here's wishing you all the best! Sincerely, Crystal - Customer Care

mmayner in Hamilton
1 review Hamilton, ON
10/10

The whole experience was professional, courteous, quick and efficient. The installers were friendly and knowledgeable. No mess left. I needed the job done sooner than later and you had a cancellation and did my job within days of my request.
Thank -you
Mark and Carolyn Stoney Creek ON

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Company Response

Hello Mark and Carolyn! How fantastic to hear that we were able to keep your kitchen renovation 'cooking' by completing your insulation work in 'short order'! Ha! I'm so pleased that your experience with our team and process has been so positive. Thank you very much for trusting us with your project and for your wonderful comments. Wishing you every success with the completion of your renovation. It's been a pleasure serving you! Sincerely, Crystal - Customer Care

HomeStars in Toronto
1 review La Salette, ON
10/10

We needed to get our garage re-insulated because our master bedroom is over it and we heard that Insta-Insulation was good. From the Estimate process, Jason was very friendly and knowledgeable and was easy to deal with; to Dave and Ed the installers the process was a pleasant experience. The guys were very friendly and were very helpful and willing to explain to us the process and answered all of our questions. Overall dealing with this company was great! Now to wait until winter to see how much of a difference the spray foam makes.

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Company Response

Hello Happy Customer in Toronto! So happy to learn that someone spread the good word about Insta-Insulation which prompted you to award us your business! We are grateful for the referral and for your trust in our team. It is wonderful to hear that we lived up to the expectations that were set and that you enjoyed a positive experience with our people, process, and product. We certainly try our very best to perform to your complete satisfaction. With Jason, Dave, and Ed on the job, I know you were in great hands! Thank you for your terrific feedback and excellent rating. We truly value your business and your comments! There is no doubt in my mind that you will reap the rewards of your smart investment to properly insulate your garage and master bedroom for years to come. Thank you for choosing the Insta team for your project! Sincerely, Crystal - Customer Care

Andre Rabindranth in La Salette
1 review La Salette, ON
10/10

When we had a some ice damming (leak in the roof), Insta Insulations was recommended to get the attic air flow and insulation right to address this issue. So we approached Insta Insulation and the result was very positive; effective and effiecient from the sales process through the team that updated the roof air flow and put in the insulation. Very effective and efficient job at a competitive price = good value!

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Company Response

Hello Andre! Ice damming is a problem shared by many others and you've made a great decision to take care of it once and for all by addressing your air flow problem and upgrading your attic insulation. I'm certain you'll be super pleased with your decision this winter when the only ice you'll find is in your drink while relaxing in the warmth and comfort of your freshly insulated home. Thank you very much for choosing Insta-Insulation - we appreciate your business! Sincerely, Crystal - Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insta-Insulation

Insta-Insulation has been satisfying customers since 1991, delivering superior Insulation Removal Services, expert Spray Foam installations and installing Attic Insulation to new and existing homes in The Golden Horsehoe,and South Western Ontario.

As the official insulation contractor for Mike Holmes of Holmes Inspection, Love It or List It, Bryan Baeumler from Disaster DIY, Leave It To Bryan, and House of Bryan, Insta-Insulation is renowned for their commitment to service and care. We will work with you to ensure you receive the best and most complete insulation system to fit your needs.

Servicing all sectors and focusing on all residential,Insta-Insulation is your fully insured, one-stop-shop for all your insulation needs.

Ideal for any renovation or new builds, we provide spray foam and blown insulation, insulation removal services, attic and ventilation upgrades, weatherization and air sealing, and their famous INSTA-PANELS under concrete floor insulation- great for radiant floor heat applications.

Your home and business are your most important investments. Let Insta-Insulation help you get the most out of it.

For all the latest product and service information, as well as tips and promotions, check them out on our web site:

www.instainsulation.com

or :

Facebook: www.facebook.com/instainsulation
Twitter: www.twitter.com/instainsulation
YouTube: www.youtube.com/instainsulation2009

Get pre-qualified for our payment programs by visiting us on online under Payment Options, deferred options and equal payments available on approved credit.

CATEGORIES
Insulation, Basement Renovation, Green Products & Services, and Mold Detection & Removal
PRODUCTS
Insulthane Extreme Spray Foam, Climatizer Cellulose, AD Type 7TB INSTA-PANELS- underslab floor insulation, All our spray foam and blown insulations we use are manufactured in Ontario Canada. We Support Canadians.
SERVICES
Spray Foam Insulation new and existing homes and businesses; 2lbs and half pound, two pound and 1/2 lbs Insulation Removal attics, Blown Insulation walls and attics, Fireproofing over foam or steel, Insulation Panels for under concrete. Many payment options to help get your home more efficient and comfortable, including; Visa/MC, cheque, Deferred Payments (OAC) and equal payments (OAC)
BRANDS
BASF Walltite Eco, Insulthane Extreme, Heat Lok Soya, Polar Foam Soya, Proline Plus, Icynene, Sealecton, Climatizer, INSTA-PANELS, radiant floor insulation, underslab insulation
STYLES
Can combine a variety of insulation services to fit your home's insulation needs. We have various payment terms included cheque, Mastercard, Visa, deferred payment (go to website for details OAC) or equal payment options ( go to website OAC) OAC- on approved credit
SPECIALITIES
Insta-Insulation is a major applicator of polyurethane spray-in-place foam insulation systems (Insulthane Extreme). They also specialize in the safe and quick removal of old insulation systems with minimal disruption to your home. Insta-Insulation also offers an affordable and portable insulation solution with their one-of-a-kind INSTA-PANELS.
WEBSITE
http://www.instainsulation.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
50
RETURN POLICY
Please call if you are not content with your insulation install. Ask for a Field Manager
PAYMENT METHOD
Online Banking, Visa, Mastercard, cheque, Pre-Qualified Payment Plans Available, see website
LICENSES
Toronto License T37-4179899Certified Foam Master Company BASFMOE licensed
MEMBERSHIPS
Canadian Home Builders' Association, Foam Master, Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 yr product and installation warranty on all spray foam jobs
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