Reviews

2/10

Greg did our cabinets about 7 years ago. Did a great job. Gave me some touch up paint when I needed it. It has dried up, we are moving and I have messaged and called him numerous times and will not return my phone calls. Not that hard Greg, it called courtesy. I am surprised and very disappointed in you. Not what I expected at all. A simple phone call can make a world of difference.

Approximate cost of services:
$2,500.00
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Company Response

Dear Kathy. Im so very sorry. I was very sick with long COVID for a few years and didn't think I would live. No thanks to our incompetent government's and uncaring, pharma bought medical system that prevented me from obtaining Ivermectin and hydroxycloroquine, which I finally managed to get from Mexico and am in rapid recovery. If I can help the new owners I will.Please give them my email. I turned my phone back on recently too and am working part time again. cheers. Greg

0/10

Changes the company name all the time. Took our money and ran. Will not reply to any messages. Left us in one heck of a mess. Let's all stop him!! DO NOT USE THIS MAN OR COMPANY

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
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10/10

I wish there was a rating of more than 10 because Greg and James deserve a 20 !!!!! I am the most fastidious person you could ever meet and they have exceeded my expectations. Greg is in constant contact with you and he makes you feel special and listens to every need and gives some very solid advise. Do yourself a favour and do NOT contact anyone other than Cabinet Refinishers. They are simply the best. I truly, truly mean that.

Approximate cost of services:
$2,000.00
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Company Response

Kathy. You told me right from the start that you were very picky, and I told you I am too, which in my mind, makes for good teamwork. And indeed your cabinets presented a few challenges, not to mention paint manufacturers failure. But together, with you patience and trust, we won. You were delightful. cheers Greg

10/10

Tom and staff are beyond amazing. His colour choices are spectacular. I spent over $600.00 having a decorator do my colours and I was not really happy. But, Tom looked at them and spent over 2 hours working with me at no cost to correct them. Who does that !! You will NOT be disappointed with this store. Trust me.

Approximate cost of services:
$0.00
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0/10

Not reliable. They show up late and do not do a very good job. You have to clean up after them. They are in and out in a matter of 5 min. or less. They say they will come twice during major storm but again, not the case. I would think twice about hiring these people. As they say, you get what you pay for. Update: Just like the previous review by another person, they have mechanical issues. It is now Friday at 8:00 p.m. almost 30 hours since the snow has stopped. They still have not shown up. Need I say more ????

Approximate cost of services:
$500.00
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0/10

Do NOT use this service. I was told the initial cleaning would be 4 hours and they left after 2 1/2. Did a terrible job. Cleaning my sink with the same rag they used to clean my toilet !!!! Complained but they were to busy to deal with me.

Approximate cost of services:
$200.00
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Company Response

I am very sorry to hear you feel this way, your cleaning was estimated at 4 man hours (a crew of 2 ladies for 2 hours) the ladies had stayed have an hour longer and you were only charged for 4 man hours. You were watching them every moment they were there and you had provided them with your own cleaning clothes because you did not want them to use their own.
We wish you best of luck.

4/10

I was very impressed with the in home consultation and the instal measurements. But, the time from ordering to instal was five weeks. I was told three weeks. Blinds came in almost on time but the installers took a week to get here. I think that is a long time for shutters to be delivered. I was very disappointed.

Approximate cost of services:
$400.00
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0/10

We had our walkway done about 9 years ago. By year 7 1/2 just after their guarantee expired the walkway started to lift. I called Pro Concrete and asked them to come and look at it since I did not think this should happen at all. They wanted over $1000.00 to fix it. I know things do not last forever but, I honestly thought this would have lasted longer. Not only has the walkway lifted but it is cracked and has lost a lot stone. Three years ago our concrete porch that they put the re-bare into has done nothing but fall apart. I would not recommend this company for any long term investment.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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Company Response

We appriciate your reivew. We regret that you've had a problem with the concrete. Not unlike anything else that's purchased it did come with a warranty. We are always happy to try to resolve anything that may arise after that, however; just like anything else there is a charge after the warranty has expired. Given the amount of jobs we complete each year, we are happy to say that we have very few problems and we're sorry that you're having problems this many years later.

I'm sure that you can appriciate that 9 years later we wouldn't fix this for free.