New Century Maids

House & Apartment Cleaning
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88%

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Reviews for New Century Maids

Average customer rating:
9 10 (421 reviews)

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Gul in Mississauga
Gul in Mississauga
1 review Mississauga, ON
10/10

Excellent House Cleaning

We called New Century to get the house cleaning done on a short notice. Their office staff was very helpful and tried their best to meet our deadline. They were only able to schedule one cleaning girl instead of two. The girl who came to clean the house was great and efficient in cleaning as well as worth the charges. She cleaned, tidied up and organized the rooms; giving a good impression.
Overall their service charges are competitive. We will hire them again and recommend New Century to our friends also.

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Company Response

We Thank you for your great review of the cleaning - and are very happy to see that the cleaning went well - we are always here when you need help.

Christopher in Toronto
Christopher in Toronto
1 review Toronto, ON
10/10

What a difference!!

After a year of disappointing service from another company, we decided to take a chance with New Century. What a pleasant and wonderful experience. Our home looks as it should....clean! For the first time in a long time, we didn’t have to come home and clean up after a cleaning service

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Company Response

Many thanks for your feedback - we are always on top of cleanings - making sure that all dust and dirt are cleaned away and you have a fresh dust free home.

D.Lukas in Port Credit
D.Lukas in Port Credit
2 reviews Mississauga, ON
8/10

New Century Maids

Very nice and very helpful. House was left clean and tidy especially bathrooms and kitchen. One did the upstairs and the other main floor which was efficient. They even rolled up my garbage can from the street. So helpful!

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Company Response

Great News, very happy to hear that the ladies did a great job and we look forward to setting up your next cleaning.
Thank You

Private User
Private User
1 review Mississauga, ON
9/10

Simply amazing

They were honest cooperative and amazing in service
Worked really hard and quick cleaning

We tried initial and regular..for us the regular cleaning was more hard working crew worked really harder..and clean stuff on request and some even without requesting
Thanks

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Company Response

We are very glad to hear that you are happy with your cleanings. All crews work hard to make sure that your home is spic n span
Thanks

Rob in Mississauga
Rob in Mississauga
1 review Mississauga, ON
10/10

New century experience

I have a commercial property that I’ve had nothing but trouble in finding a reliable cleaner to preform general cleaning. Therefore I’ve been performing the duties on my own for the last 6 months. I called new century as one last attempt at hiring an outside company. When they arrived on site I briefed them of my expectations and they went above and beyond, with a great attitude.

Very satisfied.

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Company Response

Hello Rob, We thank you for trusting New Century Maids for your commercial cleaning. The cleaning crew that attended were very happy to hear that their hard work was appreciated and we look forward to doing business together.

Catherine in Toronto
Catherine in Toronto
1 review Mississauga, ON
10/10

Cleaning

I hired them to do first major cleaning. The ladies that came were very professional. They organized, cleaned under everything, tiddied and left each room looking lovely. I recommend them and will continue to use them for weekly cleaning.

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Company Response

Thank you for your feedback - we are happy to hear that you are now enjoying a clean home and look forward to doing business with you in the future.

Vijay in Toronto
Vijay in Toronto
1 review Toronto, ON
9/10

Deep Cleaning For 2 Story 2000+ Sq.Ft Home

For the price and the amount of cleaning hours you get, New Century Maids is a pretty solid choice when compared to other household cleaners. We have used them twice now for our 4 bedroom, approx 2500 sq ft house and they have done a pretty decent job. Obviously certain spots might have been missed or neglected (we are very picky with regards to how we clean so some of the baseboards were still very dusty) but for the most part they do a solid job.

The only thing I would say as a con is the level of cleanliness or service might vary from crew to crew (we noticed the first crew put a little more man hours in and also did a more thorough job) but other than that not much to complain based on competitive pricing. There was also a little lack of communication from the head office as to when the ladies had arrived and finished but prior to that the communication was fairly good.

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Company Response

We Thank you Vijay for your review on our company - it helps us improve in all areas - we will strive to improve all areas of your concern and look forward to scheduling another cleaning for you.

Private User
Private User
1 review Toronto, ON
10/10

Moving in cleaning

Amazing service and attention to detail! Mother and daughter duo did an excellent job and cleaned everything efficiently. Would recommed again in the future for any one who is looking to hire. Already signed up for regular cleans in the future.

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Company Response

Always nice to hear how well our crews are doing and that you are happy with your home cleanings. Till next time !! Welcome aboard !!!!

aurora99 in Mississauga
aurora99 in Mississauga
2 reviews Mississauga, ON
10/10

Hone Deep Cleaning

I live in a semi-detached. I could not be happier with the job that was done.

The cleaners arrived right on time and worked quietly and efficiently. My husband and I were home. I was amazed by the result. My home is quite cluttered, and everything was dusted and wiped clean under and over. My baseboards, lamps, and blinds are the cleanest they have ever been. The inside of my stove is sparkling.

I would definitely recommend this company based on the result. On top of that, the price was also very reasonable. It is definitely worth the money for a good scrub down of your home.

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Company Response

Thank you for your great feedback - we are so happy to hear that the cleaning went above and beyond your expectations and we look forward to doing business with you in the future.

Private User
Private User
1 review Brampton, ON
0/10

Untrustworthy

Started off fine with a "Deep Clean" back in late November, when we finally started our first monthly arrangement the quality dropped substantially and the company had a 0 refund or partial refund policy. They sent a tenured experience cleaner for the first experience, and two newer ladies to their company the second time. They may give the perception of being fair and professional but once you are not happy with something, good luck with dealing with them. I would never recommend this company this company nor use their services ever again. We considered going to BBB but honestly, not worth the headache or the time. I would be happier if I can deter people from having to go through our experience rather then possibly re-coup some dollars. Very disappointed!

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Company Response

We are sorry that you feel that your cleanings were not up to your standards - when you contacted us about the areas missed you said that you did not want to tell the crew when they were on site to fix the areas. You called us and we sent the crew back to your home to fix the areas -- when the crew had asked you if everything was ok you told that everything is great - both times.
Our policy is a free re-do of areas missed or not cleaned properly - no cost to you -
We are sorry to see you go - we rely on all of our customers feedback of cleanings so that we may improve and that you will be happy - we take all concerns seriously and deal with them asap.

All the Best

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Century Maids

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996.

We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as well as preparing homes for an open house.

We provide all cleaning supplies and equipment. Our HEPA vacuums collect at least 99.9% of indoor pollutants one micron or larger.

Windows and carpet cleaning is also part of our business

CATEGORIES
House & Apartment Cleaning, Renovation Cleaning, and Window & Gutter Cleaning
PRODUCTS
Eco friendly or regular products
SERVICES
house cleaning, apartment cleaning, after construction cleaning, janitorial services. Move in, move out. Open house cleaning.
BRANDS
ProTeam
STYLES
Freestyle
WEBSITE
http://www.newcenturymaids.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
16
RETURN POLICY
We guarantee all cleanings. Please call us if you are unhappy with the quality of our work within 24
PAYMENT METHOD
Cash, Check, Credit Card, PayPal, Direct Deposit, E-Transfer
MEMBERSHIPS
ARCSI, HomeStars
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 hours
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