Bosco home services seem to be a company that dispatches independent plumbers to you when needed. I called them because of the $99 fee advertised on their website for clogged toilet repair. They said the price might be higher if the job requires significant work, and to me that's perfectly reasonable. When the plumber arrived, the estimate immediately jumped to $550. And then another option, which would cost $250 was presented (that's what they want to sell from the beginning, the higher estimate is just a sales tactic). Sure, let's go with $250 option. Result? Well it seems like its a building problem and they cant do anything about it. Problem is not solved at the end of the day. Oh and the price is now $250+99 as there is a $99 "dispatch fee" attached. I called the office to talk to someone to reason, and no one is returning my calls for 2 business days. My advice is to go with a smaller, local plumber who's interest is to help customers.
- Company Response
Update: our plumbing manager contacted the customer and resolved the situation to the clients satisfaction. Bosco Home Services has been bought by AtlasCare and new management is in place.