Reliance Home Comfort

Our Rental Water-Heater broke down on Canada Day and I called the Customer Care line late-evening to request a technician to be sent to fix the problem. Saleem Malik called & showed up at our doorstep @ 9 am the next morning. He quickly diagonized the problem, got my consent to proceed and fixed the issue efficiently. He also provided some useful maintenance-tips.
Saleem was very professional and courteous and gave us the confidence we were in capable hands. Thanks once again !

The technician was very friendly and when I asked about the process, he took the time to explain what he was doing and why. He also made recommendations on the type of furnace filter I should be using to ensure adequate filtration while not overtaxing the blower motor. Did you know that it is not necessary to regularly check the pressure in the compressor lines, and that doing so can have a negative effect on the system operation? Do you know the best way to check the efficiency of the AC system? Ask Reliance! They'll explain it to you.

Jason Mitruk came and replaced our water heater today. He was a really great guy provided great speedy service with a smile! Made me feel at ease with what needed to be done and explained everything clearly. Hated that the old water heater went Kaput and created such a mess, but nice to know a new one is in and no need to worry about it. Thanks for a great job.

Not happy at all with you guys
Would never recommend anyone to you guy. That's why we want out and got our own water heater.my mom and dad are doing the same thing. The guy we
talked to was very rude on the phone.and we have had no hot water since Wednesday that's almost a week.thanks for nothing

We are having it installed Friday. We are renting so I'm exactly sure of the cost. But Jason Rowe was our consultant. We appreciate the great customer service and friendliness of everyone we have dealt with at reliance. Thank You!!

A/C wasn't working.. the next morning an employee [Dave S. (employee #1618)] came on a statutory holiday. Very professional and courteous and got right to work. The problem, a faulty electrical controller, was identified and fixed within 30 min. Highly recommend. Great employee.

Our boiler stopped working recently, so we called Reliance to come repair it. The repairman, West, came on time and determined that the issue was ruts residue inside the boiler and quickly dealt with the issue. He was friendly and extremely helpful. We would definitely recommend this service.

...my AC wouldn't kick in just before Canada Day and my kids were unhappy because of the heat. I arranged for a Reliance visit and they gave me a time to expect the Service Call on the Holiday. Dave S. (Team Member 1618) arrived right on time, immediately diagnosed, and then fixed the problem with the unit. Dave S. was very professional and efficient. We were enjoying the AC within a half hour. ...great job.

From the troubleshooting of the old units with John, then choosing the right package with Dave and finally the installation by Mark from Sauga, everything went smooth, quickly, and as discussed. Installation was very well done. Thanks - just in time for the hot weather!

Your service rep Jonathan Cain was polite and had a great attitude when he walked in our house. He fixed our problem and even took the time to see if we were happy with the temperature of our water. Great service..thanks