Reliance Home Comfort

From the troubleshooting of the old units with John, then choosing the right package with Dave and finally the installation by Mark from Sauga, everything went smooth, quickly, and as discussed. Installation was very well done. Thanks - just in time for the hot weather!

Your service rep Jonathan Cain was polite and had a great attitude when he walked in our house. He fixed our problem and even took the time to see if we were happy with the temperature of our water. Great service..thanks

Simple called service for a water leak of my system and have been placed on hold for OVER 15 mins and waiting !!!!

With service like this, stay away !!!!

Had both units replaced by Service Techs Jeff and Dan. Their customer service was top notch. Started and finished on time. Quality workmanship. Treated my home with respect. No damage and no clean up needed after they were done. Couldn't be happier.

Tried to call to report failure of AC system. Took over 20 minutes to actually speak to a service representative. Then service call could not be scheduled until the next day. The long wait plus lack of prompt service is not acceptable.

The technician that came to remove our tank was the best. His name is Jonathan Cain. He was polite, friendly and very efficient. He was concerned about our home and keeping it clean while removal. Thank you so much for having such a reliable staff member.

We called in to get our furnace cleaned. We are new home owners and Frank Amirrajab was an excellent representative. We knew that our furnace was over 12 years old and required replacing. He demonstrated that we require a new system sooner than later. He worked with our budget and was friendly and courteous I could not has asked for a better representative, he was able to service the unit and provide us with an excellent deal for the products we purchased, all our questions were answered and if we required more information he was quick in his response to return our calls. I would recommend Reliance Home Confort - Frank Amirrajab, Senior Technician to anyone who requires a furnace and or an AC unit.

Made an appointment online and got a call right away. Matt Santos has great customer service, best I've seen in a very long time. We needed our new air conditioner installed ASAP and within 2 days we had it. Great installers as well. Thanks Matt and Reliance great job

Adam Walker arrived as scheduled; diagnosed the problem in 5 minutes; checked for any other concerns. We were happy to have our A/C working on a hot, humid day. Yeah, Adam!!

From the initial call to make an appointment with an in house advisor for a quote till the end of the job, my family was treated with professionalism and respect. The advisor Darius Chichgur was very understanding of what my family needs were. He listened to our concerns about clean air (dad/daughter issues breathing, sinusitus/asthma), the need for air-conditioning. Took his time to explain the various products, the humidifier & filter options. The breakdown in pricing options for the respective units. Darius especially impressed me when he took time to listen to my dad even when the conversation went off topic. Next were the 2 installers that showed up 2 days after we signed the contract. These 2 men were simply amazing. The amount of sound we heard come from the based over the course of 2 days has definitely been well worth it. To have air conditioning after 7 years is a vacation in itself. The amount of disposal waste we saw filling up our garage at one point made me panic. However the panic was not warranted. The guys cleaned it all up when they left. They had to come back the next day so that a pipe could be changed for the tankless water heater. From what my parents told me it was another long day. But both my parents were thoroughly impressed as was I. I can already feel the benefits of the air filtration in my breathing and so can my dad. I know I will definitely be recommending Darius & Reliance to family & friends in the near future. Thank you to the Reliance team for a great experience thus far.