Since the new HVAC was installed it has screwed up and not working correctly. I AM STILL WAITING FOR THE SERVICE TECH TO RETURN SINCE HE DIDN'T HAVE THE SERVICE MANUAL !!
I apologize for the inconvenience and appreciate the time you've taken to provide this feedback. ~ Rich
Simple called service for a water leak of my system and have been placed on hold for OVER 15 mins and waiting !!!! With service like this, stay away !!!!
We apologize for this experience Warren and appreciate you following up on Facebook. I have asked Lori from Customer Solutions to follow up to ensure that your concerns are addressed today. Thanks for taking the time to provide this feedback. ~ Rich
Having decided that Reliance Home Comfort never followed up on monthly service contracts, I decided to change the whole to a rental where it is their equipment to make sure is running well. Also, I wanted the HVAC system installed in the crawl space. My agent Shannon Townsend was great in making sure all my Air Miles and Ontario grants were filled out. The only think left for her to do is send the invoice for added cost of moving the system that was agreed too.
Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait
