I want to start by saying this is the first bad review I have ever written. I usually give people the benefit of the doubt however this experience was horrible. It started off with the cleaners changing dates due to personal circumstances. We were very accommodating for the date change as well as the fact they were an hour late to the cleaning. When we arrived to the house after the cleaning we were very disappointed. The cleaners had left dents in our walls ( we had just patched and painted before cleaning), there were walls that they never cleaned ( we noted to spend extra time on walls), and they didnt even touch the basement, not even a sweep. I emailed the owner and very politely voiced our disappointment and requested a refund. She replied stating that the terms required us to email our complaints within 24 hours of the cleaning however due to our living arrangements we were not able to check on the place until a few days later. Considering we were accommodating with the issues on their end, we politely asked for an exception to be made and they never replied. Regardless of the terms we paid a lot of money for them to do half the job. I tried calling Lindsey directly just to have her hang up on me after saying hello. I tried calling back a couple times just to be send straight to voicemail which stated her mailbox was full (never a good sign).
Overall the experience was horrible and very unprofessional from the cleaners all the way to the owner. Steer clear of this business.

amazing job by these guys. Booking online was super simple, and they were really friendly and easy to deal with. Highly recommended. Five star service all the way around. Very punctual, the ladies paid close attention to details.

Wonderful cleaning company, great people and she cleaned so well, my house was spotless. Lindsey and her team did a great job, they were on time, did all that we ask as new people. She go above and beyond, clean inside my fridge an stove.

They did an awesome job on my house. I would highly recommend them. They were professional and thorough.

Was able to book online which was simple and easy. As a mom of little ones being able to do this so quickly was amazing!! The cleaners showed up on time and were very friendly. They cleaned while I ran errands and ley me tell you when I got home I felt like i was walking into a whole new home!! I was so impressed I signed on for bi-weekly service, look forward to my Maid In The City day!!!

I am a first time user of Maid In a The City Cleaning Services. We were moving from Calgary to Aidrie and needed to get our place done. I was told about Maid In The City Cleaning in Airdrie from a friend.

Booking online was really simple and easy to use. The cleaners were very friendly, professional and went above and beyond with the cleaning of our place. 5 stars ⭐️ all the way around. I would recommend Maid In The City Cleaning Services Airdrie. Definitely earned yourselves another happy repeat customer today.

Fantastic. Went above and beyond. The place looks amazing. Very professional and extremely easy to work with. Will use them again and will recommend them to those I know.

Awesome job. I was able to simply book online. FAST. EASY. CONVENIENT. Maid In The City Maid was on time and very professional. She even went above and beyond with the bathroom wall and scrubbing it. I'd highly recommend them anytime.