My rental water heater was disposed due to flooding by my contractors. Realixed after 2 years that I am still paying the rent for the heater. Called them to ask how can I close the account. They want me to pay full price of ~$650 for the heater. I also said fine with that but can you atleast deduct the monthly payment for last 2 years? And they refused. Would have appreciatedsome compassion and good customer service.