Top Tier Moving

Moving & Storage
Mississauga ON L5T 1G3
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51%

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Reviews for Top Tier Moving

Average customer rating:
5.5 10 (4 reviews)

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Karen  from Niagara area
Karen from Niagara area
2 reviews Oakville, ON
2/10

Moving

It has been almost a year and I still cannot convey how horrible our move with Top Tier was. We were charged nearly twice as much as quoted, damage done to our furniture was more than acceptable: broken mirrors, gauged furniture, lost items, the list goes on and on. From what my husband and I can surmise: if you have a 2 bedroom apt you might be OK. We had grandiose promises and little on delivery. Our move was tortuous, trucks were too small, the crew arrived late and did not deliver what was promised. Extra drive time back and forth due to smaller trucks was billed to us: we had to FIGHT to reduce the bill by one hour which was still absolutely ridiculous. Do not give them your credit card, they will bill as they wish without receiving your confirmation on charges being put through.
We were ensured an expedited move with an "assembly type" of box transfer which we didn't see once. The men started off courteous but our move extended way beyond 16 hours and into the wee hours of the night when everything got even sloppier. I would not recommend this crew unless you have a small space to move. They talk a big story but are small on delivery. We really wanted this to be a good experience, we are entrepreneurs ourselves and wanted to give this newer business a chance but the poor product coupled with cavalier and cocky attitude is something to be wary of - mover beware!

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Kevin R.
Kevin R.
1 review Toronto, ON
10/10

Moving services

Long distance move from Etobicoke to Montreal. Was told about all pricing upfront. Guys came on time and wrapped everything and packed into two trucks one large one small. Happy with the very hard day of work they put in. It took 1 hour longer due to traffic getting there but the quote was right. Thank you Top Tier Moving and storage.

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Larissa
Larissa
1 review Richmond Hill, ON
10/10

Local hourly move

Overall, very good experience. We needed movers last minute. So we filled out an online request a quote. Got an inventory sheet to fill out and within 1 day everything was booked and ready to go. Got all terms, sent and everything explained before hand. The movers them self were very nice and hardworking came with a big truck too. It was a very long day 10 hours in total. Which we ended up paying the hourly rate. We just started to unpack right now and its killing us lol. Thank you, Top Tier would recommend

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Private User
Private User
Private User reviews Mississauga, ON

First Review

0/10

Moving services

We hired Top Tier (operated by the same owner(s) of former Porter Moving & Storage) for our move on July 28 and they’ve literally left our lives in complete upheaval. The movers were supposed to arrive between 8-10 a.m. They didn’t show up. We started calling Top Tier and didn’t get a response from anyone right away. When they called back they started making excuses galore: “they didn’t have the address correct, the crew left Mississauga at 9:30 and should be there any minute”...the time kept getting pushed 12, 12:30...by 1:00 pm we realized we were being strung along and that no crew was coming...we were arguing on the phone with them all day on what was supposed to be a hassle free move. They ended up sending in a third party crew at 4:00 p.m. When that crew arrived, the first thing they said to us was that all of our stuff was not going to fit in their truck. We started calling Top Tier again...got no response. Only some of our contents were moved and were being offloaded at midnight. Not what we signed up for as a family with two young children. We tried to get a few hours sleep and were back on the phone with them first thing Sunday morning to see how they were going to move the rest...we got an ETA of 4-6 pm. We advised this was unacceptable and they said they’re working on it...to no avail. 3:00 pm rolls around, we call to get an update and are told the crew is finishing another job around 5/6 pm and will then get to you. That’s when we lost it and removed ourselves from being completely taken advantage of. We ended up having to rent a truck and move the rest of our items between 8 p.m. - 12 a.m. on July 29. The promised crew contacted us close to 9 p.m. Top Tier has made our move HELL. What was supposed to be a 10 hour move, allowing us to move our home on Saturday and unpack on Sunday turned into an absolute nightmare of more than 36 hours and counting.

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