Top Tier Moving

Top Tier Movers came to our home in March and gave us a quote for our move. However, my April credit card statement showed they had debited the full amount of the move instead of a 500 dollar deposit. Then they tried to take $1300 more at the end of April. The Visa Dispute team got our $1300 and cancelled my credit card. We decided to cancel our move and communicated this in May. We have been trying to get the $1813 back ever since. We received emails in August and September that they already sent a credit to Visa already but Visa has no record of this.