Appliance Repair Expert

Appliance Repair
Mississauga ON L4W 4T7
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HomeStars
Appliance Repair
Appliance Repair Expert
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47%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Expert

Average customer rating:
6.3 10 (374 reviews)

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Holly
Holly
0 reviews Toronto, ON
0/10

Washing machine repair

Very disappointed with this company. They sent a repair "expert" to look at my leaking washing machine. The repair person arrived and said it would take too long to wait for the washing machine cycle to go through to see where the leak from coming from. So told me to take a video of the leak later and email it to the company (did not provide a specific contact for his email). He charged me $100 for doing nothing and I have called and emailed multiple times with no response. Horrible service and would not recommend anyone use this company.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Hello,
Thank you for your feedback,it is very important to us.
Our aim is to provide the most reliable appliance service. We are sorry that you have had to face this situation but we will definitely improve our service and make sure it won't happen again. Please email us at manager@appliancerepairexpert.ca and we will help you to solve the issue.

Appliance Repair Experts
https://appliancerepairexpert.ca/
1-866-244-6051

Thomas in Maple
Thomas in Maple
0 reviews Vaughan, ON
8/10

Refrigerator repair.

Since my old refrigerator made a lot of sound, I understood that the maintenance was inevitable. Their tech did his job really well and fast. Thank you.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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MKALRA
MKALRA
1 review Mississauga, ON
0/10

Unresponsive

I am a very unhappy camper for the amount of money they charged to take a sock out from the washer. This was done in less than hour, no new parts replaced but they charged my daughter $271 which is totally unjustified. I have emailed Adam, Andrew, Alexander and no one will return my calls or emails. Very unprofessional. I would advice others to be careful using this company.

Approximate cost of services:
$272.00
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Company Response

Dear Mkalra!
I'm so sorry that you had such a negative experience with our company and client service. That should have never happened, and I completely understand how frustrating this must be for you.
The situation you described is astounding for us too. Our upper management is investigating this situation.
We are deeply concerned with your experience with our company and I am prioritizing resolving this issue that you faced with our service.
Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.

Maurice in Vaughan
Maurice in Vaughan
0 reviews Mississauga, ON
10/10

Freezers Repair.

Our restaurant freezers needed repair, but we had no idea who to call. The Appliance Repair Expert was suggested by colleagues. The problem was solved, and we agreed to work together anytime we need assistance with our appliances. Worth every penny!

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Mississauga, ON
0/10

Worst customer service

After coming over to diagnose an issue the repair tech and manager have never returned my calls even after daily calls and escalations.
Please do not use their service or recommend them to anyone you know.

Approximate cost of services:
$500.00
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Sand in Mississauga
Sand in Mississauga
0 reviews Mississauga, ON
10/10

Great Service!

For help with my new dryer, I called this company. They were able to remove my old unit, set up the new one's electrical connection, and provide recommendations on where to put it. It was all very difficult for me, yet they only took about 60 minutes of my time. Thank you so much for your kind works.

Approximate cost of services:
$300.00
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Lynn in Mississauga
Lynn in Mississauga
0 reviews Mississauga, ON
10/10

Oven Repair.

For the las month, I've been doing an experience to see whether my cooking abilities are hopeless or my oven is to blame. When I gave up I decided to call Appliance Repair Expert, their tech discovered that the problem stemmed from the thermostat. Everything was OK again. Thanks.

Approximate cost of services:
$350.00
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Eloise in Mississauga
Eloise in Mississauga
0 reviews Mississauga, ON
10/10

Microwave repair.

I can't believe they fixed my microwave after it had been dreadly damaged during the move! As a result, I was unable to come up with the money for the new appliance. Appliance Repair Expert, you've been a lifesaver. As a result of your intervention, I was spared some additional charges.

Approximate cost of services:
$350.00
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Company Response

Hi there! Thank you for a great review and your business.

Appliance Repair Experts
https://appliancerepairexpert.ca/
1-866-244-6051

Caleb
Caleb
0 reviews Abbotsford, BC
0/10

Paid hundreds of dollars for a service I did not recieve

I paid $260 in total 3 months ago to have my fridge fixed. The money paid was a deposit for parts and initial consultation fee. After 3 months the service tech still has not showed up to fix my fridge. Everytime I talked to him he gave me a different story on why he does not have this part. I called the supplier asking about the part ordered and they told me it was picked up but the service tech denied it. There is no phone number to contact a manager. Finally the service tech told me he will send a message to the company to refund me as he never did show up again to install the part. He sent me a photo of the message he sent the company.The manager will not answer my email or return my money even after the service tech told him to. Stay away from this company!!! Heres a photo of the message sent to the company to refund my money

Approximate cost of services:
$260.00
0 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Expert

WHY CHOOSE US TO REPAIR YOUR APPLIANCE? Appliance Repair Experts is committed to providing excellent service across Toronto, GTA, Ottawa , Edmonton , Calgary and nearby regions. Our punctual and friendly staff will provide budget-friendly repairs. In our decade of experience, we have learned that you can get your appliances ...
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