Appliance Repair Expert

Appliance Repair
Unit 1, 5160 Explorer drive Mississauga ON L4W 4T7
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Appliance Repair
Appliance Repair Expert
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63%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Expert

Average customer rating:
7.7 10 (300 reviews)

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Alex
Alex
2 reviews Oakville, ON
0/10

DAMAGED MY DISHWASHER! DO NOT USE

Technician was late. He charged for an hour when he was on site for 10 min.

The problem was sticky creaky door. Technician damaged my dishwasher rather than repair it.

I have called and emailed without any response.

DO NOT USE THIS COMPANY IF YOU VALUE CUSTOMER SERVICE OR QUALITY WORKMANSHIP.

Approximate cost of services:
$160.00
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Company Response

Dear client!

I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.

Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved

Kathy
Kathy
1 review Toronto, ON
10/10

Fridge and Oven Repair

Excellent Service! Emin, the repair guy, was wonderful.
I woke up this morning to a fridge that was not functioning.
By the afternoon all was working again and I was able to regain my peace of mind. Enim informed me that the stove issue wasn't that big of a deal and I would be wise not to waste my money. Thanks!

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews Victoria, BC
0/10

Appliance Repair Expert

They arrived for diagnosis, pretended to look for a part online to order and charged the diagnostic fee. Then they gave me a runaround for the next 24 days claiming part is coming, they forgot and even tried to say I wasn't their customer. Couldn't find their information on Better Business Bureau so they are not a legit business despite their webpage looking legit.

Approximate cost of services:
$112.00
0 of 1 people found this review helpful.
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Company Response

Dear client!

I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.

Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved

Mustafa in Vancouver
Mustafa in Vancouver
0 reviews Surrey, BC
0/10

Service

Paid to fix a leak in my fridge. One day later leak still there. Called back, scheduled appointment and no body showed up, rescheduled again nobody showed up. Wrote to the manager no response.
Avoid this company

Approximate cost of services:
$179.00
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Company Response

Dear Mustafa!
I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.

Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved

Ronald in Mississauga
Ronald in Mississauga
0 reviews Mississauga, ON
10/10

Quick Service!

The Fagor microwave's turntable stopped moving for some reason. I thought my son might have done this. He is small and still young enough to be interested in everything. The appliance repair expert team got back to me quickly and fixed the problem quickly. Everything works, thank you.

Approximate cost of services:
$370.00
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Erik in Mississauga
Erik in Mississauga
0 reviews Mississauga, ON
10/10

Fridge Repair

When our Sunbeam fridge stopped cooling, my husband and I called Appliance Repair Expert. We really appreciate how well the professional did his job. It's good to get good advice. What I'd say!!!

Approximate cost of services:
$450.00
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Yvonne in Burnaby
Yvonne in Burnaby
1 review Vancouver, BC
0/10

Whirlpool over.

Called this company and a technician came out. Ordered the parts, took part payment of $448 and said delivery will be 3 to 6 weeks. That was at the beginning of July. We have heard nothing. Have tried to contact the technician through the company but no reply from him and no help from this company. I will be surprised if they allow this review.
My recommendation is, don't use them.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Dear Yvonne!
I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.

Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved

Brian in Mississauga
Brian in Mississauga
0 reviews Mississauga, ON
10/10

Excellent!

Thank you for putting in my dishwasher last week. I've not stuck at my sink anymore, washing every cup or plate by hand. I'm using them for the first time. I didn't talk much because I had other things to do. But the results were quick and inexpensive.

Approximate cost of services:
$300.00
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Robert in Toronto
Robert in Toronto
0 reviews Richmond, BC
0/10

Worst experience ever

Called August 8th..responce time was fast...Gentlemen showed up following day, said item to repair was out of stock...I said how long, response 1 month...I said that long, I will perhaps get a new frig, at that time he said I found a part , I'll be back in 2 days, please pay $ 200, which I did...the gentleman came back, Frig worked for 2 days paid $330.00, then issues came back...I called back, left message, no response, called several times getting through sometimes and was told ever time that someone will call me, Sam who answered the phone twice told me the same thing, " My Manager will call "...no calls...finally after trying the cell number of the gentlemen who attempted to repair, answered my call Friday August 26 stating he would be by tomorrow Saturday August 27...NO SHOW, NO CALL...reached out to him on Monday, NO ANSWER..finally responded by TEXT to say he was to busy....But the best part is he still hasn't called

Avoid this company

Robert

Approximate cost of services:
$530.00
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Company Response

Dear Robert!
I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.

Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved

David in Mississauga
David in Mississauga
0 reviews Mississauga, ON
10/10

Gas Leakage Repair.

I had a big gas leak not long ago and needed help quickly. I called and asked for service the same day. They were late, but it wasn't their fault. There was a lot of traffic in the area. This has been fixed. So, I was happy. The prices didn't hurt my wallet either.

Approximate cost of services:
$360.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Expert

WHY CHOOSE US TO REPAIR YOUR APPLIANCE? Appliance Repair Experts is committed to providing excellent service across Toronto, GTA, Ottawa , Edmonton , Calgary and nearby regions. Our punctual and friendly staff will provide budget-friendly repairs. In our decade of experience, we have learned that you can get your appliances ...
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