Technician was late. He charged for an hour when he was on site for 10 min.
The problem was sticky creaky door. Technician damaged my dishwasher rather than repair it.
I have called and emailed without any response.
DO NOT USE THIS COMPANY IF YOU VALUE CUSTOMER SERVICE OR QUALITY WORKMANSHIP.
- Approximate cost of services:
- Company Response
I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you.
We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating.
We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services.
Please contact us and describe your case in details at firstname.lastname@example.org and I personally assure you that your problem will be resolved