HomeWater

Water Filtration & Purification
Toronto ON M5C 2K3
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88%

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Reviews by rating (past 12 months)

Reviews for HomeWater

Average customer rating:
8.3 10 (70 reviews)

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Randawg
Randawg
0 reviews Toronto, ON
10/10

water quality

my home water has been clean and non chlorine smelling and fresh, also my showers are better and i do not get calcium build up in my kettle from boiling water

Approximate cost of services:
$31.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Water filter

I called the company, to update my payment info. I spoke to Pradeep and he was very helpful. He said that the unit I have now is outdated, and arranged everything for the installation of a new unit. He was very helpful and courteous.

Approximate cost of services:
$30.00
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Private User
Private User
Private User reviews Toronto, ON
8/10

Great Service

I had a gentleman came by to fix my water filtration system. Peter was polite, courteous and quick to respond to my query. This is service that I truly recommend to those looking to get water filtration service.

Thanks Peter!

Approximate cost of services:
$30.00
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Company Response

Our technicians experienced and very knowledgeable. Thank you so much for letting us know that Peter continues to provide our customers with the best possible technical service. We appreciate you taking the time to let us know and we have also forwarded you comments to Peter.

Svetlana in Mississauga
Svetlana in Mississauga
0 reviews Markham, ON
10/10

Water filter

Reliable service; I called for update billing method and to review my account. The company representative was knowlegible and polite.

Approximate cost of services:
$0.00
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Company Response

Thank you for letting us know about your recent experience with our Customer Service team. Excellence in customer service is very important to us and we're pleased to know that we were able to respond to your query to your satisfaction. Thank you for taking the time to post your comments.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Replacing Water unit and related matters

I spoke with Abhishek and Pradeep. Both of them provided valuable support in making me aware with water unit. Technician arrived at scheduled time and installed and oriented with all information. Every time i manage to receive call from team - Abhishek and Pradeep they were courteous and patient dealing with my situation. I wish them best.

Approximate cost of services:
$0.00
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Company Response

One of our guiding principles is education. We want to take the science out of water filtration and make it easier for people to make the right water filtration choice for them and we're so happy that our Customer and Technical Services were able to assist you. Thank you for taking the time to share your experience and for your best wishes. We have forwarded your comments to Abhishek and Pradeep.

Private User
Private User
Private User reviews Milton, ON
8/10

Water service

When I sold my house I was able to gift the water service for free to the new owners if I kept the service at my new home. Not only do I still get to enjoy better water, straight from the tap, but I also got a lower monthly cost!

Approximate cost of services:
$25.00
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Company Response

Thank you for sharing your HomeWater experience with us. Many of our customers have been with us for many years and we are happy to be able to show our appreciation for this loyalty.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great water filtration system

Been with this company for ten years since they were Greenlife Water as water softener getting a set of blue tanks. No major problems; only a leak at the connections of the plastic tubing. Changing the sediment pre-filter supplied annually is a snap. Recently spoke with Britto to verify dual account info and update billing

Approximate cost of services:
$37.00
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Company Response

Thank you so much for sharing your comments. And thank you for being such a loyal customer. We are continuing to add to our product line giving our customers even more options for high quality filtration and we hope that we will continue to meet all of your water filtration requirements. Your satisfaction is our main priority.

Private User
Private User
Private User reviews Brampton, ON
10/10

Whole House Water Purification

Home Water was very informative and helpful when I was deciding whether to do just the kitchen and bathroom and the price difference was so little there was really no choice.

I recently went through some hard times financially and Home Water gave me more help than I ever expected. I would recommend them to anyone. They are knowledgeable and compassionate.

Doreen Cowan

Approximate cost of services:
$1,800.00
0 of 1 people found this review helpful.
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Company Response

We know that each us faces challenges from time to time. We're very happy that we were able to do even a small thing to help. We appreciate you taking the time to post your comments and for recommending HomeWater. Thank you!

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Water filtration system

I called to change the way I was being billed and Nicole was very pleasant and professional. She updated my information as I requested. I also asked about filters and she assisted me and recommended what was the best way to go. Thank you Nicole

Approximate cost of services:
$25.00
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Company Response

Customer satisfaction and doing the best for our customers is our biggest priority. Thank you very much for letting us know about your call with Nicole. We will certainly let her and our Customer Service Manager know of your appreciation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water Filtration System

This company has been very good and their customer service is excellent. My last dealing with them I spoke to B. Prabhakar and he was very patient and explained everything clearly. I have also had their technician out when I needed help changing the filter and he was also amazing.

Approximate cost of services:
$0.00
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Company Response

It's good to hear that our Customer and Technical Service teams were able to provide the assistance that you needed. Thank you so much for taking the time to share your experience and for recommending us. We appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water that doesn't contain all that other stuff. We want to empower you with honest information and make the science of water filtration easy to understand so that you can make the best decision for you. We also believe that by educating people about water filtration, we can do our part to help curb bottled water consumption, which has contributed millions of tons of plastic waste to our landfills.

Since 2010, we have installed thousands of our innovative Whole Home and Under Counter filtration systems throughout Canada and the US. We designed our patented EZChange systems to offer the best tasting water possible, while maintaining easy installation with a minimal equipment footprint. Our flagship products are precision engineered and meticulously tested here in North America.

We are extremely proud of our products and we will do our best to make sure that our customers are happy.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water filtration systems to fit all needs and budgets. Showerhead filters Water softeners Water conditioners Glass water bottles Countertop water dispensers Leak detectors Faucets
SERVICES
Water testing Filter replacement programs Installation
BRANDS
HomeWater
STYLES
Whole Home to treat all of the water in your home. Under Counter to treat the cold water in your kitchen or bathroom sinks
SPECIALITIES
We work with our customers to find the optimum solution to fit their needs
WEBSITE
https://www.homewater.com
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
35
RETURN POLICY
30 day
PAYMENT METHOD
Credit card or direct billing
LICENSES
Not applicable
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.