Capital Appliance Repair

Friendly and competent technician installed a brand new dishwasher, taking care of both the electrical and plumbing needs... He kept the workspace clean at all times... Great job... Highly recommend them...

I called to inquire about a broken part on my dishwasher. In under 24 hours, the part was ordered and replaced. The technician was friendly, professional and accommodating about time constraints. I would definitely call this company again. Thank you!

Needed to have an older washer and dryer repaired. They came within 24 hours to do the assessment and give a quote. They returned within 24 hours of receiving parts to do the repair. Polite and courteous with not surprises.

Our 15 year old fridge stopped working.... we weren't sure if it was worth it to repair, but we called Capital Appliance Repair. Service was fast and professional both on the reception side and from our service technician Ilya. Thanks we are happy we called Capital !

The technician fixed the problem with the washing machine in relatively short period of time. The technician provided a clear explanation of the charges, what he was going to be doing & the final results. I also appreciated that he called a few minutes before his arrival. He was also thoughtful enough to remove his boots upon entering.

We have a 5 year old Kenmore elite dishwasher that is made by Bosch. Roughly a month ago it started making grinding noises. After checking the drainage, the filter system, and cleaning the unit, the noises continued. Contacted Capital Appliance Repair and a diagnostic was scheduled for the next day. The diagnostic determined that the circulation pump failed and since the cost of the part along with labour was less than replacing the unit with a similar new model, we opted for repair. It took two attempts to fix as the fresh out of the box part they received from their supplier before Easter weekend was faulty. Another replacement part was available right after the Easter weekend and that pump worked. The techs were prompt, courteous, attentive and professional. I have no hesitation about recommending this company.

Great meeting the tech today. He was pleasant, knowledgeable and completed what we asked of him on our dishwasher and fridge. Thank you for your prompt and efficient service. You will be our go-to company from now on.

This was meant to be just the repair of the mechanism inside my dishwasher door (i.e., what keeps the heavy door from slamming open all the way, this involves internal ropes and exterior spring hinges). The technician did this repair well and very quickly; however, because he had to pull the dishwasher completely out of its integrated setting, it compromised the copper waterline hookup, necessitating a replacement of that line with a more appropriate flexible mesh hose instead. Luckily he had this part on hand, and he definitely had to do a lot more work to replace that hose (as it was buried behind a corner cupboard, etc.). I appreciated very much that he went to all the trouble to replace the leaking copper hose with the new one, because if I had to call a plumber to do that it would’ve cost me a lot more money.

My one reservation (and the reason I am rating the company, not the tech, 4 stars instead of 5) would be the way in which my service call was originally handled. I made sure I was home for a first technician to show up, only to realize that he was really only there to get half the money for the repair up front and order the parts. He told me the parts would be in within “two days” and that I would be called to schedule the actual repair appointment. After more than a week went by, I emailed the company and made the second appointment myself for the following week. I feel I could have skipped the first appointment and simply given them the requisite money and parts info over the phone, or at the very least they should have told me that the first appointment was only a look-see/pay up front to order parts. I have no issue with paying money up front and their needing to order parts in, just with their lack of communication of this to me.

Great service!! Knowledgeable staff! I booked an appointment on Friday afternoon for the following day! I found this very convenient.. I would recommend this company to family and friends.
Thank you

My fridge wasn't working, freezer and cooler. I came home 3 days later and it was working again. The technician that came knew what was wrong immediately. He told me and showed me the signs to look for. He was efficient, friendly and knew what he was about. Great service.