North Guard Windows & Doors

Windows & Doors Installation & Service
Vaughan ON L4L 6C2
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88%

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Reviews by rating (past 12 months)

Reviews for North Guard Windows & Doors

Average customer rating:
9.4 10 (27 reviews)

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Neeraj
Neeraj
7 reviews Brampton, ON
10/10

Good Service

Revisited my feedback based on resent experience while dealing with Garage door. I am glad Alex worked very closely to have a happy customer.
They have great variety of doors & windows options. Do contact Alex if you have any need.

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JDent in Mt. Albert
JDent in Mt. Albert
1 review Sharon, ON
10/10

Great Customer Service

I just want to thank Mark and Alek for giving us time today. You guys went above and beyond for us. Especially cool because we were just there for a small, already in stock, product. What we didn’t tell you is that we have flipped over 20 homes and have a number of rental properties. We never really thought about having/needing a door guy lol. But fact is, the next time we need a door, which in our minds, helps makes the house, we are coming to see you guys. Your first impression, like your beautiful custom doors, is awesome!!!Thanks again. Be safe. The best to you and your families.
Jennifer and Jason :)

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jeremyandeileen
jeremyandeileen
1 review Milton, ON
10/10

Front doors

They replaced our front doors with new ones, they did a fantastic job, and gave us a good price. I would definitely recommend them.

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Neha in Mississauga
Neha in Mississauga
0 reviews Vaughan, ON
0/10

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM . Alex the owner has no integrity and zero business ethics...
This business owner is shady . He has no care for clients and their experience. They made us a custom door for our house. Sent us the WRONG size stencil so the door opening was made too small. Then sent the door that didn’t fit the opening. When we asked for help , they basically just said tough luck.. our contractor made the adjustments after charging us more money for reframing, and cutting out the stucco.. that cost us more $. The owner was horrible to deal with, he just kept playing the blaming game on who was wrong. My contractor or his door guy. It was his door guy who sent the wrong stencils. We sent him photos of the whole situation. We will be taking legal action against them.

3 of 3 people found this review helpful.
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Company Response

We are sorry to hear that you had a bad experience with our company, if there is anything we can do please contact our office at 1 (844) 936-6784 and we will be glad to resolve any issues and do our best to help.

Neeraj
Neeraj
7 reviews Brampton, ON
4/10

Communication and Scheduling Challenge

Short feedback – Good quality. Deep and repeated lags on communication and scheduling. As a customer you need to make extra effort to escalate your matter to get required attention which shouldn’t be the case by by default when you hire professionals. Though they agreed everything and apologized too (I hold all communication from start to finish) and I don’t want to sound harsh but still giving this feedback as a part of my social responsibility.
Refer my google review for FULL detail.

2 of 3 people found this review helpful.
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Company Response

We are sorry for any inconvenience that you have had with our company and sales team, I hope that we can help you in the future with other services. If you ever run into any trouble with our products please contact our service department and we will gladly assist you and resolve any issues.

Thank you for your feedback.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Door Replacement

We contacted North Guard to replace our existing double doors and door frame. We are very pleased with the service provided and the end product. The doors look great and the attention to detail was excellent. I would recommend North Guard to friends and family.

1 of 1 people found this review helpful.
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Company Response

Thank you for great feedback we are looking forward to helping you with any future projects.

Carla Canizares from Toronto
Carla Canizares from Toronto
10 reviews Toronto, ON

First Review

10/10

A Long Road to a Very Happy Ending

When my aluminum sliding doors gave up the ghost after 20+ years I looked for a reputable supplier. I zeroed in on these guys since they clearly know what they were doing and it was evident from the first communication with them. We did have a few twists and turns. First - the door was not a standard size. Second - we didn't want vinyl sheathing on the interior. Third - winter intervened and froze our back gate denying access. Fourth - the factory who did the fabrication delivered a door to Northguard that was scratched. Fifth - Northguard refused to install it. Finally the snow cleared and the day arrived for installation. I was very pleased with the quality of the door, the
professionalism of the install team and the sales manager who I dealt with through all this. I would recommend them without reservation.

1 of 1 people found this review helpful.
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Company Response

Thank you for your great feedback, we are always happy to satisfy our clients with the way we do business . We will be more than happy to be of help for your next projects.

Phil
Phil
1 review Toronto, ON
9/10

new windows and front door

I had new Windows and front door replaced, the products seem to be of good quality, we really love the new front door, their guys that stopped by were awesome to deal with.

1 of 1 people found this review helpful.
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Company Response

Thank you for your positive feedback we really appreciate that our clients always leave us a review about company

rachanvl
rachanvl
1 review Toronto, ON
10/10

Front door

I'm absolutely satisfied with the workmanship quality of products and prices. Would recommend to any one. Can't go wrong with this company. Even though there is so many company out there. This is one of the best.

1 of 1 people found this review helpful.
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Company Response

Thank you for your great review we really appreciate your positive feedback!

chris
chris
1 review Whitby, ON
10/10

Windows

Very satisfied with their work. Very efficient and thorough. Top quality products. Would recommend highly

1 of 1 people found this review helpful.
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Company Response

Thank you Chris for your positive feed back!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Guard Windows & Doors

NorthGuard Windows & Doors is a custom window and door manufacturer, we are able to create almost any design and size that fits right for your home. Providing industries leading Lifetime Warranty on all our products. Contact us Today and Receive a FREE no obligation Estimate!
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